Hi all, Swen here from The Netherlands,
Since I installed nero8 with a key generator (at least, I think that did the damage), I have this little yellow triangle with a '!' in it appearing in my systems tray. If I hoover over the icon, it does not display any message on what it wants to tell me, and when I click on it, it disappears. Also when watching video, my pc gives, at some moment, but not any specific moment, a little 'click' sound from within my computer case, after which the whole video (played in vlc player) will freeze. Also games get stuck, and even my virusscanner (antivir) got stuck a few times when scanning. I found your website, and did the 8 step program. I use antivir, and the windows xp sp3 firewall. I did not use any of the programs listed at the wiki website mentioned at the 8 step thread. I did remove nero again with controlpanel>remove software, as also this program got stuck 2 times when burning a cd. Since my last reboot (20 minutes ago) I did not see the '!' return, so it might be that the problem is solved now.
I attached the logs of Malwarebytes Anti Malware and Hijackthis (taken directly after the reboot). SuperAntiSpyware did not find anything, so I did not include this log.
I'm not very experienced with software in this detail, but maybe you guys can see if I removed a possible troian or virus with the 7 steps (as this is step 8 ) or not.
Thank you very much for the help,
Swen Bos
Edit: Looking at the HijackThis log, I found these two lines that look strange, as I already removed nero from my pc. Are these two things (what are they really?) the problem?
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero 8\Nero BackItUp\NBKeyScan.exe"
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe"
Hi, I had the same trouble again. I was able to make a printscreen of the strange '!' icon in the taskbar, I added a picture of it. With the icon still there in the taskbar, I was 'lucky' it stayed that long, I was able to do a new hijackthis scan. of which I also added the log file. Hope this allows someone to analyze the problem.
Since I installed nero8 with a key generator (at least, I think that did the damage), I have this little yellow triangle with a '!' in it appearing in my systems tray. If I hoover over the icon, it does not display any message on what it wants to tell me, and when I click on it, it disappears. Also when watching video, my pc gives, at some moment, but not any specific moment, a little 'click' sound from within my computer case, after which the whole video (played in vlc player) will freeze. Also games get stuck, and even my virusscanner (antivir) got stuck a few times when scanning. I found your website, and did the 8 step program. I use antivir, and the windows xp sp3 firewall. I did not use any of the programs listed at the wiki website mentioned at the 8 step thread. I did remove nero again with controlpanel>remove software, as also this program got stuck 2 times when burning a cd. Since my last reboot (20 minutes ago) I did not see the '!' return, so it might be that the problem is solved now.
I attached the logs of Malwarebytes Anti Malware and Hijackthis (taken directly after the reboot). SuperAntiSpyware did not find anything, so I did not include this log.
I'm not very experienced with software in this detail, but maybe you guys can see if I removed a possible troian or virus with the 7 steps (as this is step 8 ) or not.
Thank you very much for the help,
Swen Bos
Edit: Looking at the HijackThis log, I found these two lines that look strange, as I already removed nero from my pc. Are these two things (what are they really?) the problem?
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero 8\Nero BackItUp\NBKeyScan.exe"
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe"
Hi, I had the same trouble again. I was able to make a printscreen of the strange '!' icon in the taskbar, I added a picture of it. With the icon still there in the taskbar, I was 'lucky' it stayed that long, I was able to do a new hijackthis scan. of which I also added the log file. Hope this allows someone to analyze the problem.