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The network location cannot be reached

By Mamut0o1
Dec 1, 2011
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  1. Good Morning, my PC got infected with a virus. I ran combofix and it took care of the problem but now I cant connect to anyother network pc or share folder.
    When I look into my tcp/ip settings netbios is enable but when I look from ipconfig it says disabled there. Can anyone please tell me how to recover from this error. I have tried many things but I can not get it to work.
    Thanks!
    Mm
     
  2. jobeard

    jobeard TS Ambassador Posts: 9,350   +622

    The message "The network location cannot be reached" means your routing table has no means to send packets to your ISP.
    However, that is a symptom of the real cause; your system tcp/ip address is not correct.

    After using the combofix tool, make sure you reboot the system.

    Then get a command prompt (start->run->cmd) and enter ipconfig /all >myTCP.txt
    Open the myTCP.txt file, copy the contents and then paste that into your follow-up on this topic . . .
     

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