This Page Cannot Be Displayed?

By darel001
Jan 7, 2007
  1. okay , so my cousin called me up and told me his internet wil not work. I tought maybe its his modem since i had a similar prob with this same modem from sbc att. So i tought if he puts my old modem it will work ( now i got a wireless one from sbc) so the internet worked. But now he called me up last week telling me internet doesnt work anymore. I tried SYS Restore, but nothing.

    Tryed schanging with new ethernet card, nope.

    It acquires network adress and connects with modem but no page display.

    Tried turning off windows firewall, but same.


    otherwise im just gonna reformat his HD and reinstall everyithing.

  2. N3051M

    N3051M TS Evangelist Posts: 2,115

    reformatting without knowing where the problem originates from is inadvisable and may create more problems than a 'quick' (read: 40 minute reinstall of windows xp, minus programs) fix. This should be your last resort.

    Have a read of this:

    -Modem plugged in via the USB or Ethernet?
    -disconnect all other devices (if ADSL 1/2/2+) from the phone plug except the modem - phones, fax etc.
    -disable your firewall(s) temporarily.
    -check connection settings in IE and network connections are correct.
    -check the service status over at your ISP in your/their area
    -check the lights are dancing to the correct rhythm..
    -user name and passwords correct?
    -even on a well known website like google no ping?
    -open up start >run and type in cmd then type in tracert where yourisphomepage is the home address of your ISP. See where it times out.
  3. darel001

    darel001 TS Rookie Topic Starter Posts: 40

    \only have phone and dsl modem
    alrdy tried d sabling FW

    TRACERT i will try this thx.
  4. wolfram

    wolfram TechSpot Paladin Posts: 1,967   +9

    Also, try using Firefox 2.0. Some pages that IE can't open, Firefox opens them very easily.
    Just a quick tip :)
  5. darel001

    darel001 TS Rookie Topic Starter Posts: 40

    Nothing is connected at all! I mean it says connected but the little connection computer at the bottom never blinks even tough its connected .
    I tried FF, but ty anyway.
  6. N1Hawk

    N1Hawk TS Rookie Posts: 222

    Have you tried to power cycle your modem yet?
  7. jobeard

    jobeard TS Ambassador Posts: 9,145   +597

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