Please Help !! I have attached my HJT log, I have gone thrpugh your pre-posting routines upto the point where i have to reboot in safe mode - i thought i'd better seek advice first. My PC doesnt want to reboot in safe mode ! nor does it want to restart when asked, so i have manually restarted (reset button) as required when going thorugh the procedures. FYI: Trend micro routine seemed to crash out at the removal stage F-Secure window shut down half way through Kaspersky froze my PC Bit defender appeared to complete.