A friend's sons played around with his laptop and now the only way in is to use 'safe mode.' Every time he tries to get on it now, it shows the Windows XP Logo... Then a box pops up and asks for his user name and password -- and he never set up either one, so he can't do anything else until he starts it in safe mode... Any suggestions?

Hi

Is this the password to get into WIndow's itself, if so and you can get in via safe mode then go to control panel and users and reset the password there.

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