Toshiba laptop problem

By ricky123
Mar 6, 2005
Topic Status:
Not open for further replies.
  1. hi guys i have a toshiba laptop and it suddenly stopped working , when i on it , it asks for password ,it doesnt even load the bios so i cannot even format it and reinstall windows xp

    please help me
  2. ricky123

    ricky123 Newcomer, in training Topic Starter

    anyone ? i thought we get fast response here ,thats why i joined
  3. luvhuffer

    luvhuffer TechSpot Paladin Posts: 637

    Sorry didn't mean to keep you waiting. LOL What model? What operating system? Which password? OS? BIOS? How did you get in before?
  4. ricky123

    ricky123 Newcomer, in training Topic Starter

    it is toshiba sa50 model and windows xp OS

    it was working fine suddenly it stopped and when i tried to start it ,it asked for password, i went through the toshiba manual which comes with the laptop ,it says this is the bios password and only after i enter the password it will load windows ,till then FN f1 to f9 wont work , there is no password given in that manual

    i tried to figrue out where the cmos jumper is ,but dint find it ,please help
  5. luvhuffer

    luvhuffer TechSpot Paladin Posts: 637

    Reboot the laptop. Hold the left shift key down while the system is booting. If that doesn't work, type in their back door password Toshiba.
  6. ricky123

    ricky123 Newcomer, in training Topic Starter

    i tried both of them before dint work ,

    do u know anymore backdoor passwords, will it be written somewhere in the manual where i can check ?
  7. luvhuffer

    luvhuffer TechSpot Paladin Posts: 637

  8. ricky123

    ricky123 Newcomer, in training Topic Starter

    no it is not helping , i tried the passwords but none work , i am stuck , this laptop was given to me by the company where i work , i have to make it work soon cuz some documents i really need badly please help

    do u know where the jumper is located in the toshiba laptop
  9. luvhuffer

    luvhuffer TechSpot Paladin Posts: 637

    Toshiba has nothing on their web site about a model SA50 Does it say anything else? Is it A sattellite, Sattellite Pro, what? I need more info.
  10. lberger

    lberger Newcomer, in training

    I'm a Toshiba laptop repair technician. On the bottom of the laptop is the Toshiba tag where the actual model name/number will be found. What is the exact wording of the password request that you are getting?
  11. ricky123

    ricky123 Newcomer, in training Topic Starter

    when i start it ,i get

    N
    Password=_

    in the manual i saw this been written but they dint write what password to use
     
  12. ricky123

    ricky123 Newcomer, in training Topic Starter

    it says sa50-109
    and it is sattelite
  13. lberger

    lberger Newcomer, in training

    Of the sattelites sold in the US, only A65's and M35X models have the 109 sub model.Is there an authorized toshiba service center anywhere near you? That is a boot password request from the bios. The method of clearing that will require a technician to get it done on the A65. The M35X may have to go to the Toshiba main service center, I don't remember for sure just now. The Toshiba Customer Service phone number is 1-800-457-7777. Perhaps they can be of more help than I am.
  14. lberger

    lberger Newcomer, in training

    On that Toshiba tag on the bottom there should be the model/ part number and serial number. The model part number starts with a "P" and could be "PASxxxU-XXXX" where the "x" is numbers and the "X" would numbers and letters combined. What is that model part number?
  15. luvhuffer

    luvhuffer TechSpot Paladin Posts: 637

    Iberger. That's why I couldn't find it eh? I was not using the global/European site. I'll defer to your expertise, and bow out of this one<g>
  16. ricky123

    ricky123 Newcomer, in training Topic Starter

    nah this i am in the middle east , and i saw under the laptop it says about the site , toshiba-europe.com but i checked the site i dint find anything usefull

    can anyone tell me how to find the bios battery , or how big it is in shape or a picture may help too
  17. lberger

    lberger Newcomer, in training

    the bios battery is soldered to the mainboard, about 8mm diameter, round, about 3mm thick. At least thats the setup for the last year or so.
  18. ricky123

    ricky123 Newcomer, in training Topic Starter

    damn first of all i live in a remote area , i took this pc to a small computer shop but they said they dont deal with laptops, toshiba doesnt have a outlet here ,

    maybe they have a out let in the city
    plus sending it to them will take a lot of money and also it will be weeks before i will get it back,
     
  19. lberger

    lberger Newcomer, in training

    Perhaps I can help you find the nearest Authorized Toshiba Repair Center. Where are you?
  20. ricky123

    ricky123 Newcomer, in training Topic Starter

    i am in rasalkhima , it is 100 kms away from dubai
  21. luvhuffer

    luvhuffer TechSpot Paladin Posts: 637

    Dude you have a computer. Use it. There are tons of companies offering service on Toshiba products, including laptops. These took me 2 whole minutes to find. and I'm in California.

    Al-Futtaim Electronics - Central Services Operation Contact details.

    Dubai
    Office Timings SAT-WED 08:00 AM to 07:00 PM &
    Thur 08:00 AM TO 01:30 PM
    Service & Spare Parts : 04-2825112 & 04-2824004
    (Service - Air Conditioners & Home Appliances)
    Spare Parts: 2824113
    FAX Number: 04-2824094
    Toll Free Number: 8004458
    E-mail Address: Afcso@alfuttaim.ae

    Abu Dhabi
    Office Timings SAT-WED 08:00 AM to 07:00 PM &
    Thur 08:00 AM TO 01:30 PM
    Service & Spare Parts : 02-6733004
    FAX Number : 02-6733809
    E-mail Address : Thomas.Ninan@alfuttaim.ae

    Al Ain
    Office Timings SAT-WED 08:30 AM to 01:00 PM &
    04:00 PM TO 08:00 PM & Thur 08:30 AM TO 02:00 PM
    Service & Spare Parts : 03-7667018
    FAX Number : 03-7669712
    E-mail Address : Armando.Fernandes@alfuttaim.ae

    Fujairah
    Office Timings SAT-THUR 08:00 AM to 01:00 PM &
    04:00 PM TO 07:00 PM
    Service & Spare Parts : 09-2222926
    FAX Number : 09-2224075
    E-mail Address : Salman.Javaid@alfuttaim.ae

    Ras Al Khaimah
    Office Timings SAT-THUR 08:00 AM to 01:00 PM &
    04:00 PM TO 07:00 PM
    Service & Spare Parts : 07-2331421
    FAX Number : 07-2333306
    E-mail Address : Hatim.Saherwala@alfuttaim.ae

    ahlan wa sahlan.
  22. ricky123

    ricky123 Newcomer, in training Topic Starter

    thanks for the list , i called them up , they told they will charge some 400 busks for it , and i also tried to open it with no luck ,it is still stuck from the main battery side ,

    i dint try hard ,cuz i dint want to break anything , this is a psa50e model it was written behind the laptop and on top it is written satellite ,

    any backdoors password if u know which r new , cuz i have tried all the old ones
  23. roya

    roya Newcomer, in training

    Request help

    Dear Sir/Madam

    Few days before I have bought a Laptop “Toshiba Satellite A215-S4747” hoping to print label on my personal DVDs using “labelflash functionality”. I have studied before in the specification of this brand that this function exists in these models. But I have problem using this ability of my Laptop. In the “Ulead DVD MovieFactory for Toshiba” there is not any printer installed on my DVD drive! I continued the steps in the link bellow but there is not “<D> HL-DT DVD RAM GSA“ printer on my laptop.


    Is this means that there is special diver or software to install this printer and use them!?
    If it is true please send me the link of driver or program to download it!

    I will appreciate if you help me in this regard!

    Best regards
    Roya


    “Ulead DVD MovieFactory for Toshiba ”


    ===============================================
  24. hittman

    hittman Newcomer, in training

    Um...

    ~~Mis-Post~~
  25. luvhuffer

    luvhuffer TechSpot Paladin Posts: 637

Topic Status:
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