Hi,
Hoping someone might be able to provide some help, getting kinda desperate..
Just caught quite a tricky virus, had AVG but seemed no good and the virus then blocked it from updating and running a scan.
tried installing a couple other anti virus, the only one I have had sucessing getting to do a scan was "PC Tools Antivrus", I ran a full scan and it found some but did not remove all.
started the 8 steps, run CC cleaner.
installed Malwarebytes, but the virus shuts down the program a few seconds after starting.
I'm attaching the log file from the PC tools antivirus scan, I also thought it might be of use if I ran Hijack this, so attach that log as well, even though have not been able to run Malware bytes..
note: the "Report40228.445729166669.txt" needs changing to .html, changed the extension as the uploader did not listed that extension.
did not run super anti spy as any thing that removes the virus is bound to reinstate.
Any help or advice anyone has got would be lovely, if I had hair it would be ripped out by now.
Thanks
Peter
Hoping someone might be able to provide some help, getting kinda desperate..
Just caught quite a tricky virus, had AVG but seemed no good and the virus then blocked it from updating and running a scan.
tried installing a couple other anti virus, the only one I have had sucessing getting to do a scan was "PC Tools Antivrus", I ran a full scan and it found some but did not remove all.
started the 8 steps, run CC cleaner.
installed Malwarebytes, but the virus shuts down the program a few seconds after starting.
I'm attaching the log file from the PC tools antivirus scan, I also thought it might be of use if I ran Hijack this, so attach that log as well, even though have not been able to run Malware bytes..
note: the "Report40228.445729166669.txt" needs changing to .html, changed the extension as the uploader did not listed that extension.
did not run super anti spy as any thing that removes the virus is bound to reinstate.
Any help or advice anyone has got would be lovely, if I had hair it would be ripped out by now.
Thanks
Peter