Trojan I can't get rid of log attached
- Thread starter gretz06
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howard_hopkinso
Posts: 21,238 +17
howard_hopkinso
Posts: 21,238 +17
Your HJT log is clean.
Do the following.
Download and install AVG Antispyware(formerly Ewido) from http://www.ewido.net/en/download/
Double-click the icon on your desktop to run it.
On the top of the main screen click Shield. Click the word active to change it to inactive.
On the top of the main screen click 'Update'. Then click on 'Start update'. The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can get the manual update at http://download.ewido.net/ewido-sign...ll-current.exe
When you have finished updating, exit AVG Antispyware.
Completely disconnect from the internet.
Make sure all windows are closed. Run AVG Antispyware..
Click 'Scanner'. Then click 'Complete System Scan' to begin scanning.
When the scan is complete click 'Recommended Action' and change it to 'Quarantine'.
Then click 'Apply all actions'.
Once finished, click the save scan report button, followed by the Save report as button and save it to your desktop.
Post the AVG Antispyware log.
Regards Howard
This thread is for the use of gretz06 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Do the following.
Download and install AVG Antispyware(formerly Ewido) from http://www.ewido.net/en/download/
Double-click the icon on your desktop to run it.
On the top of the main screen click Shield. Click the word active to change it to inactive.
On the top of the main screen click 'Update'. Then click on 'Start update'. The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can get the manual update at http://download.ewido.net/ewido-sign...ll-current.exe
When you have finished updating, exit AVG Antispyware.
Completely disconnect from the internet.
Make sure all windows are closed. Run AVG Antispyware..
Click 'Scanner'. Then click 'Complete System Scan' to begin scanning.
When the scan is complete click 'Recommended Action' and change it to 'Quarantine'.
Then click 'Apply all actions'.
Once finished, click the save scan report button, followed by the Save report as button and save it to your desktop.
Post the AVG Antispyware log.
Regards Howard
This thread is for the use of gretz06 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
Delete all files in AVG Antispyware quarantine.
# Run Spy Sweeper but do not start a scan yet.
# Close ALL browser sessions and exit any other programs that are running except SpySweeper (and notepad if you needed it).
# Open Task Manager by holding down the ctrl and alt keys and pressing the delete key.
# In Task Manager's Process list, locate explorer.exe. Right click on it and select End Process . Do not be alarmed! This will make your Desktop with icons disappear. It is only temporary.
# Now run a full scan with Spy Sweeper and see if it still detects the trojan, if it does, let it delete it.
# Now in Task Manager click File, New Task (Run...) and enter explorer.exe and click OK. Your Desktop should come back
# Reboot your computer and run another Spy Sweeper scan, see if it still detects the trojan.
Let me know if you`re still having any problems.
Regards Howard
This thread is for the use of gretz06 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
# Run Spy Sweeper but do not start a scan yet.
# Close ALL browser sessions and exit any other programs that are running except SpySweeper (and notepad if you needed it).
# Open Task Manager by holding down the ctrl and alt keys and pressing the delete key.
# In Task Manager's Process list, locate explorer.exe. Right click on it and select End Process . Do not be alarmed! This will make your Desktop with icons disappear. It is only temporary.
# Now run a full scan with Spy Sweeper and see if it still detects the trojan, if it does, let it delete it.
# Now in Task Manager click File, New Task (Run...) and enter explorer.exe and click OK. Your Desktop should come back
# Reboot your computer and run another Spy Sweeper scan, see if it still detects the trojan.
Let me know if you`re still having any problems.
Regards Howard
This thread is for the use of gretz06 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
If neither scan finds anything, then that`s good news. After all, it was Spy Sweeper that kept on finding the trojan agent winlogonhook. The fact that it is no longer finding it would suggest it`s gone.
Regards Howard
This thread is for the use of gretz06 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Regards Howard
This thread is for the use of gretz06 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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