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Trojan problems

By godz2483
Oct 6, 2006
  1. i have done a couple of online virus checks and some home virus checks and i always get a trojan pop up. i keep on cleaning it and nothing. i have left my HJT file here for you guys to look over thanks again for the help ahead of time.
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Your system is infected with a variety of nasties.

    Go and read the Trojan Pakes and other nasties preliminary removal instructions. Follow all the instructions exactly.

    Post fresh HJT and AVG Antispyware logs as an attachments into this thread, only after doing the above.



    Regards Howard :wave: :wave:

    This thread is for the use of godz2483 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. godz2483

    godz2483 TS Rookie Topic Starter

    whats next

    ok i did all of the stepps above and this is the file that came out for the HJT thanks for any further help. for the lateness had an exam.
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Please rename HijackThis.exe as per the instructions and post a fresh HJT log. I also need to see an AVG Anti-spyware log as well.

    Regards Howard :)

    This thread is for the use of godz2483 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  5. godz2483

    godz2483 TS Rookie Topic Starter

    new files

    ok i didn't sere the name change so i did that and ran avg again but all i got were cookie so here is my new HJT and avg
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Download the Pocket Killbox programme from HERE. Extract it but don`t run it yet.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

    Go to add remove programmes in your control panel and uninstall anything to do with(if there).

    support.com

    Close control panel.

    Click start/run and type services.msc into the run box and press the enter key.

    When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

    Windows Protectot
    Win32 DRK Driver
    sysPersonalFirewall
    MS Auto-IPSec Protection
    stonedrv

    Close the services window.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    boxide.exe
    wdrk32.exe
    msnmssgr.exe
    MSASP32.exe
    stonedrv.exe
    rdgUS2404.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O1 - Hosts: 213.219.251.80 go.com

    O1 - Hosts: 213.219.251.80 www.go.com127.0.0.1 www.trendmicro.com

    O2 - BHO: (no name) - {1D4C7057-EAD2-44C6-AD18-9092905F28F1} - (no file)

    O2 - BHO: (no name) - {25B3F299-4531-03B3-1516-03758C3F31FD} - C:\WINDOWS\system32\tygrlde.dll (file missing)

    O2 - BHO: (no name) - {2A767E2B-9EEB-9AB2-7B25-07CC0EF62A40} - C:\WINDOWS\system32\bfejyym.dll

    O2 - BHO: (no name) - {a43385f0-7113-496d-96d7-b9b550e3fcca} - (no file)

    O2 - BHO: (no name) - {a62d2213-2d9b-4d25-b52d-0bc282501d5b} - (no file)

    O2 - BHO: (no name) - {A97B5EF1-CA64-466F-AC40-F770ED52DB92} - (no file)

    O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs

    O4 - HKLM\..\Run: [Windows Protectot] boxide.exe

    O4 - HKLM\..\Run: [Win32 DRK Driver] wdrk32.exe

    O4 - HKLM\..\Run: [sysPersonalFirewall] msnmssgr.exe

    O4 - HKLM\..\Run: [MS Auto-IPSec Protection] MSASP32.exe

    O4 - HKLM\..\Run: [bfejyym.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\bfejyym.dll,xwxvdlb

    O4 - HKLM\..\RunServices: [Windows Protectot] boxide.exe

    O4 - HKLM\..\RunServices: [Win32 DRK Driver] wdrk32.exe

    O4 - HKLM\..\RunServices: [sysPersonalFirewall] msnmssgr.exe

    O4 - HKLM\..\RunServices: [MS Auto-IPSec Protection] MSASP32.exe

    O4 - HKLM\..\RunServices: [stonedrv] c:\windows\system32\stonedrv.exe

    O4 - HKCU\..\Run: [Windows Protectot] boxide.exe

    O4 - HKCU\..\Run: [Win32 DRK Driver] wdrk32.exe

    O4 - HKCU\..\Run: [sysPersonalFirewall] msnmssgr.exe

    O4 - HKCU\..\Run: [MS Auto-IPSec Protection] MSASP32.exe

    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

    O16 - DPF: {97B79133-88F0-45F0-8D57-0F2EF27D9C66} - http://85.255.114.166/1/rdgUS2404.exe

    O20 - Winlogon Notify: winexz32 - winexz32.dll (file missing)

    O20 - Winlogon Notify: winsys2freg - C:\Documents and Settings\All Users\Documents\Settings\winsys2f.dll (file missing)

    O21 - SSODL: msvcrt64.dll - {EC1A18E7-7FF9-40F8-B7FD-86078D22C119} - msvcrt64.dll (file missing)

    O21 - SSODL: ZplEupx - {844CA717-2EE6-0DBD-96A9-3EDE8BBC565D} - (no file)

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    c:\program files\support.com

    boxide.exe
    wdrk32.exe
    msnmssgr.exe
    MSASP32.exe
    stonedrv.exe
    rdgUS2404.exe


    Search your system for the above files and delete all instances of them.

    Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted.

    This is the filepath you need to enter into killbox.

    C:\WINDOWS\system32\bfejyym.dll

    Once your system has rebooted, turn system restore back on and rehide your protected OS files.

    Post a fresh HJT log and let me know how your system is running.

    Regards Howard :)

    This thread is for the use of godz2483 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  7. godz2483

    godz2483 TS Rookie Topic Starter

    ok i did all the stuff and here is the fresh hjt seems to have worked sorry for the late reply but i did not get an e-mail from a reply
     
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your HJT log is now clean.

    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of godz2483 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  9. godz2483

    godz2483 TS Rookie Topic Starter

    thanks for the help
     
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