Trojan problems
- Thread starter godz2483
- Start date
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howard_hopkinso
Posts: 21,238 +17
Hello and welcome to Techspot.
Your system is infected with a variety of nasties.
Go and read the Trojan Pakes and other nasties preliminary removal instructions. Follow all the instructions exactly.
Post fresh HJT and AVG Antispyware logs as an attachments into this thread, only after doing the above.
Regards Howard :wave: :wave:
This thread is for the use of godz2483 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Your system is infected with a variety of nasties.
Go and read the Trojan Pakes and other nasties preliminary removal instructions. Follow all the instructions exactly.
Post fresh HJT and AVG Antispyware logs as an attachments into this thread, only after doing the above.
Regards Howard :wave: :wave:
This thread is for the use of godz2483 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
Please rename HijackThis.exe as per the instructions and post a fresh HJT log. I also need to see an AVG Anti-spyware log as well.
Regards Howard
This thread is for the use of godz2483 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Regards Howard
This thread is for the use of godz2483 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
Download the Pocket Killbox programme from HERE. Extract it but don`t run it yet.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html
Go to add remove programmes in your control panel and uninstall anything to do with(if there).
support.com
Close control panel.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
Windows Protectot
Win32 DRK Driver
sysPersonalFirewall
MS Auto-IPSec Protection
stonedrv
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
boxide.exe
wdrk32.exe
msnmssgr.exe
MSASP32.exe
stonedrv.exe
rdgUS2404.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O1 - Hosts: 213.219.251.80 go.com
O1 - Hosts: 213.219.251.80 www.go.com127.0.0.1 www.trendmicro.com
O2 - BHO: (no name) - {1D4C7057-EAD2-44C6-AD18-9092905F28F1} - (no file)
O2 - BHO: (no name) - {25B3F299-4531-03B3-1516-03758C3F31FD} - C:\WINDOWS\system32\tygrlde.dll (file missing)
O2 - BHO: (no name) - {2A767E2B-9EEB-9AB2-7B25-07CC0EF62A40} - C:\WINDOWS\system32\bfejyym.dll
O2 - BHO: (no name) - {a43385f0-7113-496d-96d7-b9b550e3fcca} - (no file)
O2 - BHO: (no name) - {a62d2213-2d9b-4d25-b52d-0bc282501d5b} - (no file)
O2 - BHO: (no name) - {A97B5EF1-CA64-466F-AC40-F770ED52DB92} - (no file)
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [Windows Protectot] boxide.exe
O4 - HKLM\..\Run: [Win32 DRK Driver] wdrk32.exe
O4 - HKLM\..\Run: [sysPersonalFirewall] msnmssgr.exe
O4 - HKLM\..\Run: [MS Auto-IPSec Protection] MSASP32.exe
O4 - HKLM\..\Run: [bfejyym.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\bfejyym.dll,xwxvdlb
O4 - HKLM\..\RunServices: [Windows Protectot] boxide.exe
O4 - HKLM\..\RunServices: [Win32 DRK Driver] wdrk32.exe
O4 - HKLM\..\RunServices: [sysPersonalFirewall] msnmssgr.exe
O4 - HKLM\..\RunServices: [MS Auto-IPSec Protection] MSASP32.exe
O4 - HKLM\..\RunServices: [stonedrv] c:\windows\system32\stonedrv.exe
O4 - HKCU\..\Run: [Windows Protectot] boxide.exe
O4 - HKCU\..\Run: [Win32 DRK Driver] wdrk32.exe
O4 - HKCU\..\Run: [sysPersonalFirewall] msnmssgr.exe
O4 - HKCU\..\Run: [MS Auto-IPSec Protection] MSASP32.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {97B79133-88F0-45F0-8D57-0F2EF27D9C66} - http://85.255.114.166/1/rdgUS2404.exe
O20 - Winlogon Notify: winexz32 - winexz32.dll (file missing)
O20 - Winlogon Notify: winsys2freg - C:\Documents and Settings\All Users\Documents\Settings\winsys2f.dll (file missing)
O21 - SSODL: msvcrt64.dll - {EC1A18E7-7FF9-40F8-B7FD-86078D22C119} - msvcrt64.dll (file missing)
O21 - SSODL: ZplEupx - {844CA717-2EE6-0DBD-96A9-3EDE8BBC565D} - (no file)
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
c:\program files\support.com
boxide.exe
wdrk32.exe
msnmssgr.exe
MSASP32.exe
stonedrv.exe
rdgUS2404.exe
Search your system for the above files and delete all instances of them.
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted.
This is the filepath you need to enter into killbox.
C:\WINDOWS\system32\bfejyym.dll
Once your system has rebooted, turn system restore back on and rehide your protected OS files.
Post a fresh HJT log and let me know how your system is running.
Regards Howard
This thread is for the use of godz2483 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html
Go to add remove programmes in your control panel and uninstall anything to do with(if there).
support.com
Close control panel.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
Windows Protectot
Win32 DRK Driver
sysPersonalFirewall
MS Auto-IPSec Protection
stonedrv
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
boxide.exe
wdrk32.exe
msnmssgr.exe
MSASP32.exe
stonedrv.exe
rdgUS2404.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O1 - Hosts: 213.219.251.80 go.com
O1 - Hosts: 213.219.251.80 www.go.com127.0.0.1 www.trendmicro.com
O2 - BHO: (no name) - {1D4C7057-EAD2-44C6-AD18-9092905F28F1} - (no file)
O2 - BHO: (no name) - {25B3F299-4531-03B3-1516-03758C3F31FD} - C:\WINDOWS\system32\tygrlde.dll (file missing)
O2 - BHO: (no name) - {2A767E2B-9EEB-9AB2-7B25-07CC0EF62A40} - C:\WINDOWS\system32\bfejyym.dll
O2 - BHO: (no name) - {a43385f0-7113-496d-96d7-b9b550e3fcca} - (no file)
O2 - BHO: (no name) - {a62d2213-2d9b-4d25-b52d-0bc282501d5b} - (no file)
O2 - BHO: (no name) - {A97B5EF1-CA64-466F-AC40-F770ED52DB92} - (no file)
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [Windows Protectot] boxide.exe
O4 - HKLM\..\Run: [Win32 DRK Driver] wdrk32.exe
O4 - HKLM\..\Run: [sysPersonalFirewall] msnmssgr.exe
O4 - HKLM\..\Run: [MS Auto-IPSec Protection] MSASP32.exe
O4 - HKLM\..\Run: [bfejyym.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\bfejyym.dll,xwxvdlb
O4 - HKLM\..\RunServices: [Windows Protectot] boxide.exe
O4 - HKLM\..\RunServices: [Win32 DRK Driver] wdrk32.exe
O4 - HKLM\..\RunServices: [sysPersonalFirewall] msnmssgr.exe
O4 - HKLM\..\RunServices: [MS Auto-IPSec Protection] MSASP32.exe
O4 - HKLM\..\RunServices: [stonedrv] c:\windows\system32\stonedrv.exe
O4 - HKCU\..\Run: [Windows Protectot] boxide.exe
O4 - HKCU\..\Run: [Win32 DRK Driver] wdrk32.exe
O4 - HKCU\..\Run: [sysPersonalFirewall] msnmssgr.exe
O4 - HKCU\..\Run: [MS Auto-IPSec Protection] MSASP32.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {97B79133-88F0-45F0-8D57-0F2EF27D9C66} - http://85.255.114.166/1/rdgUS2404.exe
O20 - Winlogon Notify: winexz32 - winexz32.dll (file missing)
O20 - Winlogon Notify: winsys2freg - C:\Documents and Settings\All Users\Documents\Settings\winsys2f.dll (file missing)
O21 - SSODL: msvcrt64.dll - {EC1A18E7-7FF9-40F8-B7FD-86078D22C119} - msvcrt64.dll (file missing)
O21 - SSODL: ZplEupx - {844CA717-2EE6-0DBD-96A9-3EDE8BBC565D} - (no file)
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
c:\program files\support.com
boxide.exe
wdrk32.exe
msnmssgr.exe
MSASP32.exe
stonedrv.exe
rdgUS2404.exe
Search your system for the above files and delete all instances of them.
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted.
This is the filepath you need to enter into killbox.
C:\WINDOWS\system32\bfejyym.dll
Once your system has rebooted, turn system restore back on and rehide your protected OS files.
Post a fresh HJT log and let me know how your system is running.
Regards Howard
This thread is for the use of godz2483 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
Your HJT log is now clean.
If you have any further virus/spyware problems, please post in this thread.
Regards Howard
This thread is for the use of godz2483 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
If you have any further virus/spyware problems, please post in this thread.
Regards Howard
This thread is for the use of godz2483 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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