I am trying to fix my moms computer that she just bought about 2 months ago. I currently have downloaded IObit Advanced System Care 3. The first time I ran the program it picked up 9,593 Security Defense problems. I am able to look at the problems. In those problems are trojans, and conhooks. As well as a lot of other items I have not seen before. A few of them that are listed several times are : KeenValue, a lot of different Hijacker listings, SearchBarCash, NetCash Dialer, DailerPlatform Dialer, and many, many more. Advanced System Care 3 lists the problems as being "(Immunized)", so im not sure if it Advanced System Care gets rid of them or not, but there are a few things that are not working right on the internet. How can I get rid of them with out having to reinstall the whole Operating System? Also, we are on a dial up connection, so does that make the chance greater of us getting trojans and conhooks on our computer? One more thing, We have Windows 7 Operating System on this computer, But we have a regular Internet Explorer, and Internet Explorer (x64). Neither of them are listed in the "Add and Remove Programs" under the Control Panel. Which one should I set as default and how do I get rid of the other one?