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Trouble removing rootkill.agent

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By turboman21
Apr 11, 2010
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  1. Avast antivirus keeps discovering a rootkill.agent and tries to delete it, but every time I start the computer it returns. Also when I run malewarebytes, it finds the rootkill.agent but can't delete it. How should I go about removing it?
     
  2. Broni

    Broni Malware Annihilator Posts: 46,868   +254

  3. turboman21

    turboman21 TS Rookie Topic Starter

    here are the logs
     

    Attached Files:

  4. Broni

    Broni Malware Annihilator Posts: 46,868   +254

    Do you run Comodo firewall only, or a whole suite?

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
  5. turboman21

    turboman21 TS Rookie Topic Starter

    comodo firewall only
     
  6. Broni

    Broni Malware Annihilator Posts: 46,868   +254

    OK :)........
     
  7. turboman21

    turboman21 TS Rookie Topic Starter

    more log files
     

    Attached Files:

  8. Broni

    Broni Malware Annihilator Posts: 46,868   +254

    Combofix looks good :)

    Uninstall Combofix:
    Go Start > Run [Vista users, go Start>"Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall"
    Click OK (Vista users - press Enter).
    Restart computer.

    Re-run Malwarebytes and post fresh log, if anything detected.
    If not, let me know.
     
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