Hi. I'm having trouble logging into one of the admin panels of my web host, i think because they use a proxy of some sort. They told me to disable my firewalls and try it. I use zone alarm, but symantec/norton stuff was pre-installed on this computer when i bought it. I thought I had shut it all down but when I go to [control panel -> security center ] it says that norton worm protection is on. I've opened up msconfig and unchecked everything on the services and startup tag that says either symantec or norton and have also went to [control panel -> administrative tools -> services ] and unchecked the same. It's still saying that its running. I appreciate any help. Thanks.