Please help. I've gone through the 8 stips listed in the main post and it's still happening. Somehow it's related to the TYlS8Gk5.exe file because everytime I delete it, it temporarily goes away... but somehow regenerates itself--I've even tried shredding it and it still comes back. Does anyone know what this exe is from or where and what the main file is that keeps reviving it? Any and all help is greatly appreciated. Thanks!