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Unable to boot in Windows XP regular mode

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By Eggroll
May 12, 2010
Topic Status:
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  1. I am unable to boot in Windows XP regular mode. It just shows the bar moving, trying to load Windows.

    I am doing everything through Safe Mode.

    I did a virus scan using McAfee. Nothing was found.

    I am unable to update Java.

    Gmer did not find any modifications.

    I am also unable to turn on active protection in McAfee. It will turn on for a second, and then get turned off automatically.

    Thank you for your help.
  2. Eggroll

    Eggroll Newcomer, in training Topic Starter Posts: 35

    Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org

    Database version: 4084

    Windows 5.1.2600 Service Pack 3 (Safe Mode)
    Internet Explorer 8.0.6001.18702

    5/9/2010 6:05:05 PM
    mbam-log-2010-05-09 (18-05-05).txt

    Scan type: Quick scan
    Objects scanned: 131904
    Time elapsed: 12 minute(s), 32 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 4
    Registry Values Infected: 2
    Registry Data Items Infected: 2
    Folders Infected: 0
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\Software\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.

    Registry Values Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\viqrwlyy (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\viqrwlyy (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.

    Registry Data Items Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\Documents and Settings\heggae\Local Settings\Application Data\mtigswsvc\lcoiueutssd.exe (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.
  3. Eggroll

    Eggroll Newcomer, in training Topic Starter Posts: 35

    DDS (Ver_10-03-17.01) - NTFSx86 MINIMAL
    Run by heggae at 8:44:28.32 on Wed 05/12/2010
    Internet Explorer: 8.0.6001.18702
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.787 [GMT -7:00]

    AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
    FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\system32\svchost.exe -k netsvcs
    C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    C:\WINDOWS\Explorer.EXE
    c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Documents and Settings\heggae\Desktop\dds.scr

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.google.com/
    uSearch Page = hxxp://www.google.com
    uSearch Bar = hxxp://www.google.com/ie
    uDefault_Search_URL = hxxp://www.google.com/ie
    uInternet Settings,ProxyServer = http=127.0.0.1:5555
    uInternet Settings,ProxyOverride = <local>
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    mURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
    BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20100509183710.dll
    BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
    TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
    TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [Skype] "c:\program files\skype\\phone\Skype.exe" /nosplash /minimized
    uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [RTHDCPL] RTHDCPL.EXE
    mRun: [Alcmtr] ALCMTR.EXE
    mRun: [BTMeter] c:\program files\battery meter\BTMeter.exe
    mRun: [Dell Webcam Central] "c:\program files\dell webcam\dell webcam central\WebcamDell.exe" /mode2
    mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [PersistenceThread] c:\windows\system32\PersistenceThread.exe
    mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
    mRun: [VirtualCloneDrive] "c:\program files\elaborate bytes\virtualclonedrive\VCDDaemon.exe" /s
    mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
    mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
    mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
    mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    StartupFolder: c:\docume~1\heggae\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\$mcins~1.lnk - c:\windows\system32\cmd.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
    IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
    IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
    IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
    DPF: {3D3B42C2-11BF-4732-A304-A01384B70D68} - hxxp://picasaweb.google.com/s/v/58.14/uploader2.cab
    DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1258415757578
    DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
    Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
    SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

    ============= SERVICES / DRIVERS ===============

    R0 EMSC;COMPAL Embedded System Control;c:\windows\system32\drivers\EMSC.sys [2009-6-24 14248]
    R3 RSUSBSTOR;RTS5121.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RTS5121.sys [2009-7-4 158720]
    S0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-1-5 385536]
    S1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-5-9 82952]
    S1 MOBKFilter;MOBKFilter;c:\windows\system32\drivers\MOBK.sys [2010-5-9 54776]
    S2 0156681273455475mcinstcleanup;McAfee Application Installer Cleanup (0156681273455475);c:\docume~1\heggae\locals~1\temp\015668~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\heggae\locals~1\temp\015668~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]
    S2 LBeepKE;LBeepKE;c:\windows\system32\drivers\LBeepKE.sys [2010-1-18 10384]
    S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-5-9 271480]
    S2 McMPFSvc;McAfee Personal Firewall;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-5-9 271480]
    S2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-5-9 271480]
    S2 McProxy;McAfee Proxy Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-5-9 271480]
    S2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-5-9 170144]
    S2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-5-9 188136]
    S2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-5-9 141792]
    S2 MOBKbackup;McAfee Online Backup;c:\program files\mcafee online backup\MOBKbackup.exe [2010-2-5 229688]
    S2 TMSRVC;Thermo Bench Service;c:\program files\omnic\ThermoBenchService.exe [2006-4-21 229438]
    S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-5-9 55456]
    S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [2009-6-24 135936]
    S3 igd;igd;c:\windows\system32\drivers\igxpmp32.sys [2009-6-24 5088480]
    S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-5-9 152320]
    S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-5-9 51688]
    S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-5-9 312616]
    S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-4-14 88480]
    S3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-4-14 88480]
    S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-5-9 83496]
    S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys --> c:\windows\system32\drivers\mferkdk.sys [?]
    S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys --> c:\windows\system32\drivers\mfesmfk.sys [?]
    S3 OA004Afx;Provides a software interface to control audio effects of OA004 camera.;c:\windows\system32\drivers\OA004Afx.sys [2009-6-24 148056]
    S3 OA004Ufd;Creative Camera OA004 Upper Filter Driver;c:\windows\system32\drivers\OA004Ufd.sys [2009-6-24 144672]
    S3 OA004Vid;Creative Camera OA004 Function Driver;c:\windows\system32\drivers\OA004Vid.sys [2009-6-24 269760]
    S3 Rts516xIR;Realtek IR Driver;c:\windows\system32\drivers\rts516xir.sys --> c:\windows\system32\drivers\Rts516xIR.sys [?]

    =============== Created Last 30 ================

    2010-05-11 15:52:14 0 d-----w- c:\windows\pss
    2010-05-10 01:39:55 0 d-----w- c:\program files\McAfeeMOBK
    2010-05-10 01:39:31 54776 ----a-w- c:\windows\system32\drivers\MOBK.sys
    2010-05-10 01:39:18 0 d-----w- c:\program files\McAfee Online Backup
    2010-05-10 01:37:08 9344 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
    2010-05-10 01:36:57 83496 ----a-w- c:\windows\system32\drivers\mferkdet.sys
    2010-05-10 01:36:57 82952 ----a-w- c:\windows\system32\drivers\mfetdi2k.sys
    2010-05-10 01:36:57 51688 ----a-w- c:\windows\system32\drivers\mfebopk.sys
    2010-05-10 01:36:57 312616 ----a-w- c:\windows\system32\drivers\mfefirek.sys
    2010-05-10 01:36:57 152320 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
    2010-05-10 01:36:56 55456 ----a-w- c:\windows\system32\drivers\cfwids.sys
    2010-05-10 01:36:42 0 d-----w- c:\program files\McAfee.com
    2010-05-10 00:50:02 0 d-----w- c:\docume~1\heggae\applic~1\Malwarebytes
    2010-05-10 00:49:52 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2010-05-10 00:49:51 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
    2010-05-10 00:49:50 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
    2010-05-10 00:49:50 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
    2010-04-25 00:31:40 0 d-----w- c:\documents and settings\heggae\SYSTAT
    2010-04-23 22:42:13 0 d-----w- c:\docume~1\alluse~1\applic~1\SafeNet Sentinel
    2010-04-23 22:38:08 0 d-----w- c:\program files\SYSTAT 13
    2010-04-23 22:36:13 0 d-----w- c:\windows\MSICacheSystat
    2010-04-16 00:57:28 0 d-----w- c:\program files\common files\Symantec Shared
    2010-04-15 07:44:25 0 d-----w- c:\docume~1\alluse~1\applic~1\Norton
    2010-04-15 07:44:24 0 d-----w- c:\docume~1\alluse~1\applic~1\Symantec
    2010-04-15 07:44:18 0 d-----w- c:\program files\NortonInstaller
    2010-04-15 07:44:18 0 d-----w- c:\docume~1\alluse~1\applic~1\NortonInstaller
    2010-04-15 03:59:32 0 d-----w- c:\docume~1\alluse~1\applic~1\DivX
    2010-04-15 02:47:43 88480 ----a-w- c:\windows\system32\drivers\mfendisk.sys

    ==================== Find3M ====================

    2010-04-14 19:29:58 95568 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
    2010-04-14 19:29:58 385536 ----a-w- c:\windows\system32\drivers\mfehidk.sys
    2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll
    2010-02-25 06:24:37 916480 ----a-w- c:\windows\system32\wininet.dll
    2010-02-16 14:08:49 2146304 ----a-w- c:\windows\system32\ntoskrnl.exe
    2010-02-16 13:25:04 2024448 ----a-w- c:\windows\system32\ntkrnlpa.exe
    2010-02-12 10:03:03 293376 ------w- c:\windows\system32\browserchoice.exe
    2010-02-12 04:33:11 100864 ----a-w- c:\windows\system32\6to4svc.dll
    2009-06-25 00:46:58 75 --sh--r- c:\windows\CT4CET.bin
    2009-07-08 05:36:49 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat

    ============= FINISH: 8:45:06.90 ===============
  4. Eggroll

    Eggroll Newcomer, in training Topic Starter Posts: 35

    Attach.txt was too big to post here.

    Attached Files:

  5. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

  6. Eggroll

    Eggroll Newcomer, in training Topic Starter Posts: 35

    This is for a different computer. I am working on this one for a co-worker at work. The other one I am trying to fix at home but I can't work on it until after work. Sorry for any confusion. Just trying to help people out like you are. :(
  7. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    If you have another active thread going and want help for a different system, just let us know it's another computer. Sometimes, especially late as night, I confuse easily!:confused:
  8. Eggroll

    Eggroll Newcomer, in training Topic Starter Posts: 35

    Well, if you could help me with this thread at the same time as the other, I'd really appreciate it. Just because I can't work on both computers at the same time. Half day im on this new computer, and during the night I'm on the computer at home. But I would like to fix both as soon as possible. :) Thank you.
  9. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    EggRoll, I have no problem working on 2 computers at the same time. But this appears to be a work computer with many scientific programs running- such as:

    Installed OMNIC
    Installed TQ Analyst
    Installed Nicolet Spectrometer
    Installed Nicolet Series Experiment Files
    Installed HR Thermo Electron Sample LibraryInstalled Nicolet 6700 Spectrometer Help
    Thermo Bench Service from OMNIC> Part of Thermo Fisher Scientific
    There is an EMSC Portal

    These are not the home computer programs. They are specialized for the work environment.We are having some members posting here, wanting us to fix a work-related system so They don't have to bother with the IT people.

    But that is not what we do here- we try to help members clean up the malware on their home computer. While they may take a laptop to work on a day, the system is not the work itself. So I will refer you back to your co-worker to ask that he get help from the IT person at work.

    I will add that malware might come from his use of a file sharing program, BitTorrent! This is a very risky program to have on a system with so much scientific data.
  10. Eggroll

    Eggroll Newcomer, in training Topic Starter Posts: 35

    Alright, Bobbye. Thanks for your help regardless. :)
  11. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +36

    You're welcome.
     
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