Unistalled soundmax, no sound

[martin006]

Hey, I accidentally uninstalled soundmax, and now I don't have sound. HELP!

 

[LookinAround]

Go to the web site for your computer or motherboard vendor. Look under Support and you should find the drivers for your pc model and your version of windows

 

[martin006]

Already done that, it doesn't work....

 

[LookinAround]

What's the make/model of your computer. What Windows are you running?
List any Problem devices

• Make sure devices are connected and powered on
• Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
• Click Problem Devices. Anything appear?
• If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
• On the other hand, if no devices are listed, tell me so

Generate and attach a DirectX report

• Click Start->Run, enter dxdiag and click OK
  ===> If you’re running 32 bit Windows, dxdiag will launch on its own
  ===> If you’re running 64 bit Windows, you’ll see 64-bit DxDiag. Click it to launch the 64-bit version of dxdiag
• Notice progress in lower left window corner
• When done, click Save Information button and save as a text file to your Desktop
• Click the Upload a File button to upload and attach the file to your next post

 

[martin006]

Multimedia Audio Controller PCI\VEN_8086&DEV_24C5&SUBSYS_01421028&REV_01\3&172E68DD&0&FD The drivers for this device are not installed.

 

[martin006]

Here u go

 

[LookinAround]

Did you download the ADI Integrated Audio Driver from the Dell site? Click HERE

 

[martin006]

Windows xp
make: dell computer corp.
model: dimension 4550

 

[LookinAround]

Try that ADI driver in my previous post. When you run it, it should extract the files and run the installer on its own.

 

[martin006]

Did you download the ADI Integrated Audio Driver from the Dell site? Click HERE

No, but I'll do it now....

 

[martin006]

Files were unzipped successfully..... whats next?

 

[LookinAround]

OK. If the installer didn't start on its own you'll need to start it manually. The files should've been extracted into C:\Dell\Drivers\R56339. Look in the folder and double click to run the Setup.exe file.

 

[martin006]

It says:
The specified location does not contain information about your hardware.

 

[LookinAround]

I'll take a closer look at the driver files but will have to wait till tomorrow. ZZZZZzzzzzzzzz off to bed shortly

 

[martin006]

Alright.... thanx

 

[LookinAround]

Oh. One quick thought.

1. Right click on My Computer then select Properties to open System Properties.
2. In “System Properties” dialog box, select the Hardware tab.
3. Click on Driver Signing button.

Make sure it's not set to Block. It should be set to Warn or Ignore.

 

[martin006]

It's set to warn

 

[LookinAround]

First try: Open Device Manager, you;ll find device with yellow icon under Other Devices (it should be the Multimedia Audio controller). Right click select Update and allow windows search online.

If that doesn't work, see How to Install a Driver when there's no Installation .EXE file to run. In this case, navigate to the C:\DELL\drivers\R56339\SMAXWDM\W2K_XP folder on your machine (these are where the extracted driver INF files are stored)