At one point i needed help unlocking a dell 9300 due to a password on the bios. Through this forum and the people on it I was able to get past that. However, I then ran into an issue with the HDD having a pass on it. After looking through the posts on the Dell bios password removal thread, a person named Asuga that advised using the program from here: http://www.hddunlock.com/download/ I did and it worked. it was $9.99 to do it, but that is alot cheaper than paying all the other people that you find when you try to search for a HDD passord removal. I used it and it worked. It removes the password, but also deletes and formats the HDD in the process. Just my opinion, but no one was ever able to advise on how to do it any other way other than buying a new HDD.