TechSpot

Unremovable Spyware?

By Seppel
Dec 12, 2005
  1. Hey you guys I need some help, my computer has been running slow and these popups keep appearing (sometimes they are flash). Last thread I posted someone just told me to check the "how to" threads, but I had no idea where to look.
     
  2. zephead

    zephead TechSpot Paladin Posts: 1,569

    lemme paste in the all-time hail mary plan, 'twill set you straight. just follow the instructins in order, and follow the TS guidelines when posting your HJT file.

    HJT alone will not overcome viruses and other stuff. if you want to do this yourself...

    download, install, and update AVG free edition. (free.grisoft.com) do not run a scan.

    download, install ad-aware SE personal (http://www.lavasoftusa.com/software/adaware/). update definitions file dut do not run a scan.

    download, install ccleaner (http://www.majorgeeks.com/download4191.html), choose not to install the context options during setup)

    download, install ewido security suite (http://www.ewido.net/en/) uncheck "Install background guard" and "Install scan via context menu" during installation.

    reboot your computer into safe mode by pressing F8 repeatdley during the boot process until you get a menu. use your arrow keys to select safe mode and hit enter. log into windows as "administrator", not your normal user account.

    run a full system scan in AVG antivirus.

    reboot your computer into safe mode by pressing F8 repeatdley during the boot process until you get a menu. use your arrow keys to select safe mode and hit enter. log into windows as "administrator", not your normal user account.

    run a full system scan in ad-aware. when prompted with the results, check everything except the "MRU objects" and click "delete" in the bottom right corner.

    reboot your computer into safe mode by pressing F8 repeatdley during the boot process until you get a menu. use your arrow keys to select safe mode and hit enter. log into windows as "administrator", not your normal user account.

    open ewido and run a complete system scan. when it finds its first problem, If Ewido finds anything, it will pop up a notification. You can select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.

    open ccleaner, and run the operation "run cleaner" in corner

    reboot your computer, letting it boot normally and log into your user account. download mozilla firefox (www.mozilla.org) and make it your default browser. when you use the internet, use firefox instead of IE to do so.

    these operations take out more than 90% of your problems. run hijackthis, save a logfile, and post it here. you should uninstall any over antivirus programs than AVG free, sepecially NAV and mcaffee.
     
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