Unsolicited IE pages

[AlbertLionheart]

Hi everyone - need your help with this one, please.
Win XP Home system, all updates in place, 3 user accounts. Open IE 7 in any account to google as home page and within 10 secs there are 3 or 4 extra IE7 pages open without any further user intervention.
AVG Rootkits - nothing
AVG Spyware - cleared
AVG AV - nothing
Spybot - nothing
HijackThis - cleared a few minor nasties but nothing.
IE add-ons - no difference but did not work my way through the whole list as nothing seemed linked to the problem.
IE security - all set to default.
After clearing everything with this lot, reboot and check, find no new infections but the new IE pages reappear.
Pages are listed as blocked but they still appear - try and add them to the list again by cut and past the URL and it reports already listed.
Checked the registry for the URLs of the unwanted pages - nothing found.
What is going on here? Anyone?

 

[Rik]

I'd like to have a look at your HJT log.



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[AlbertLionheart]

Hi Rik
I need to go back and get one next week. Believe me, there was nothing in it that the analysis page found dangerous.
Any ideas what I should look for - this one is unfuriating!

 

[Rik]

Without looking at the log, i cant be sure.

Have you tried combofix?


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[AlbertLionheart]

OK - I'll run another one next week - probably not before Wednesday so you will have to be patient!

 

[howard_hopkinso]

Hi Albert.

Something is obviously wrong and a malware infection of some kind is a distinct possibility.

It`s something that definitely needs checking out.

Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

Post fresh HJT, AVG Antispyware and Combofix logs as attachments into this thread, only after doing the above.

Also, let us know the results of the AVG Antirootkit scan.


Regards Howard

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[AlbertLionheart]

Can I have a link for Combofix please?

 

[howard_hopkinso]

It`s in step12 of the above link. However, I`d like so see all the requested log files, if you don`t mind.

Regards Howard

 

[AlbertLionheart]

Thanks Howard - as above, I will be able to do this next week, probably on Wednesday.

 

[howard_hopkinso]

No worries mate. Just whenever you`re ready is fine with me.

Regards Howard

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[AlbertLionheart]

Follow up

Follow up.
The logs are as attached - if no log then the scan by the application found nothing.
Since installing the software but before running the logs, the system has behaved itself and no more unsolicited IE pages have been appearing - but as I have done nothing I am suspicious!
I look forward to the learned opinion, gentlemen.
Thanks

 

[howard_hopkinso]

Delete all files in AVG Antispyware quarantine.

1. Please download The Avenger by Swandog46 from HERE. Save it to your Desktop and extract it.

2. Download the attached avengerscript.txt and save it to your desktop

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by double clicking on its icon on your desktop.

Under "Script file to execute" choose "Load script from file".
Now click on the folder icon which will open a new window titled "open Script File"
navigate to the file you have just downloaded, click on it and press open
Now click on the Green Light to begin execution of the script
Answer "Yes" twice when prompted.

4. The Avenger will automatically do the following:

It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
On reboot, it will briefly open a black command window on your desktop, this is normal.
After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.

5. Please attach the content of c:\avenger.txt into your reply, as well as a fresh HJT log.

Regards Howard

This thread is for the use of AlbertLionheart only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[AlbertLionheart]

Hi Howard
Thanks for the very quick response - I take it from your reply that you agree with me and cannot find anything wrong with the various logs for this machine.
As I am not near it I will try and get remote access and should be able to get this to work from here.
I will let you know how I get on.
Ta

 

[howard_hopkinso]

Quite the contrary.

From your logfiles, it is plain your system has been infected with a couple of trojans. One of which is still active in one of your system restore points.

Once you`ve followed the instructions in my last post, I`ll see what else needs to be done(if anything).

Regards Howard

This thread is for the use of AlbertLionheart only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.