Solved Unsupported 16 bit

Farbar Service Scanner Version: 26-07-2015
Ran by Roniesha (administrator) on 27-10-2015 at 13:19:16
Running from "C:\Users\Roniesha\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****
 
2015-10-27 18:33:02.062 Sophos Virus Removal Tool version 2.5.4
2015-10-27 18:33:02.062 Copyright (c) 2009-2014 Sophos Limited. All rights reserved.

2015-10-27 18:33:02.062 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2015-10-27 18:33:02.062 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x300 PT=0x1 WOW64
2015-10-27 18:33:02.065 Checking for updates...
2015-10-27 18:33:04.892 Update progress: proxy server not available
2015-10-27 18:33:14.284 Option all = no
2015-10-27 18:33:14.284 Option recurse = yes
2015-10-27 18:33:14.284 Option archive = no
2015-10-27 18:33:14.284 Option service = yes
2015-10-27 18:33:14.284 Option confirm = yes
2015-10-27 18:33:14.284 Option sxl = yes
2015-10-27 18:33:14.286 Option max-data-age = 35
2015-10-27 18:33:14.286 Option EnableSafeClean = yes
2015-10-27 18:33:15.441 Option vdl-logging = yes
2015-10-27 18:33:15.446 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2015-10-27 18:33:15.446 Machine ID: b898549308f145308748a0edb6bc50a4
2015-10-27 18:33:15.447 Component SVRTcli.exe version 2.5.4
2015-10-27 18:33:15.447 Component control.dll version 2.5.4
2015-10-27 18:33:15.447 Component SVRTservice.exe version 2.5.4
2015-10-27 18:33:15.448 Component engine\osdp.dll version 1.44.1.2230
2015-10-27 18:33:15.448 Component engine\veex.dll version 3.63.0.2230
2015-10-27 18:33:15.448 Component engine\savi.dll version 9.0.0.2230
2015-10-27 18:33:15.448 Component rkdisk.dll version 1.5.30.0
2015-10-27 18:33:15.448 Version info: Product version 2.5.4
2015-10-27 18:33:15.449 Version info: Detection engine 3.63.0
2015-10-27 18:33:15.449 Version info: Detection data 5.20
2015-10-27 18:33:15.449 Version info: Build date 10/13/2015
2015-10-27 18:33:15.449 Version info: Data files added 205
2015-10-27 18:33:15.449 Version info: Last successful update (not yet updated)
2015-10-27 18:33:24.442 Downloading updates...
2015-10-27 18:33:24.447 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
2015-10-27 18:33:24.448 Update progress: [I49502] Found supplement SAVIW32 LATEST
2015-10-27 18:33:24.448 Update progress: [I49502] Found supplement IDE521 LATEST
2015-10-27 18:33:24.448 Update progress: [I49502] Found supplement IDE522 LATEST
2015-10-27 18:33:24.448 Update progress: [I49502] Found supplement IDE523 LATEST
2015-10-27 18:33:24.448 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
2015-10-27 18:33:24.448 Update progress: [I19463] Syncing product SAVIW32 61
2015-10-27 18:33:25.008 Update progress: [I19463] Syncing product IDE521 142
2015-10-27 18:33:25.560 Installing updates...
2015-10-27 18:33:26.363 Error level 1
2015-10-27 18:33:26.387 Update progress: [I19463] Syncing product IDE522 65
2015-10-27 18:33:26.387 Update progress: [I19463] Syncing product IDE523 1
2015-10-27 18:33:47.988 Update successful
2015-10-27 18:34:10.350 Option all = no
2015-10-27 18:34:10.350 Option recurse = yes
2015-10-27 18:34:10.350 Option archive = no
2015-10-27 18:34:10.350 Option service = yes
2015-10-27 18:34:10.350 Option confirm = yes
2015-10-27 18:34:10.350 Option sxl = yes
2015-10-27 18:34:10.354 Option max-data-age = 35
2015-10-27 18:34:10.354 Option EnableSafeClean = yes
2015-10-27 18:34:10.594 Option vdl-logging = yes
2015-10-27 18:34:10.597 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2015-10-27 18:34:10.597 Machine ID: b898549308f145308748a0edb6bc50a4
2015-10-27 18:34:10.598 Component SVRTcli.exe version 2.5.4
2015-10-27 18:34:10.598 Component control.dll version 2.5.4
2015-10-27 18:34:10.598 Component SVRTservice.exe version 2.5.4
2015-10-27 18:34:10.598 Component engine\osdp.dll version 1.44.1.2230
2015-10-27 18:34:10.599 Component engine\veex.dll version 3.63.0.2230
2015-10-27 18:34:10.599 Component engine\savi.dll version 9.0.0.2230
2015-10-27 18:34:10.599 Component rkdisk.dll version 1.5.30.0
2015-10-27 18:34:10.599 Version info: Product version 2.5.4
2015-10-27 18:34:10.600 Version info: Detection engine 3.63.0
2015-10-27 18:34:10.600 Version info: Detection data 5.20
2015-10-27 18:34:10.600 Version info: Build date 10/13/2015
2015-10-27 18:34:10.600 Version info: Data files added 205
2015-10-27 18:34:10.600 Version info: Last successful update 10/27/2015 1:33:47 PM

2015-10-27 20:30:39.219 SafeClean bin directory is empty.
2015-10-27 20:30:39.219 Error level 0

2015-10-27 20:30:45.201 Scan cancelled by user.
2015-10-27 20:30:45.201

------------------------------------------------------------

2015-10-27 20:30:53.379 Sophos Virus Removal Tool version 2.5.4
2015-10-27 20:30:53.379 Copyright (c) 2009-2014 Sophos Limited. All rights reserved.

2015-10-27 20:30:53.379 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2015-10-27 20:30:53.379 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x300 PT=0x1 WOW64
2015-10-27 20:30:53.380 Checking for updates...
2015-10-27 20:30:56.288 Update progress: proxy server not available
2015-10-27 20:31:38.992 Option all = no
2015-10-27 20:31:38.992 Option recurse = yes
2015-10-27 20:31:38.992 Option archive = no
2015-10-27 20:31:38.992 Option service = yes
2015-10-27 20:31:38.992 Option confirm = yes
2015-10-27 20:31:38.992 Option sxl = yes
2015-10-27 20:31:38.994 Option max-data-age = 35
2015-10-27 20:31:38.994 Option EnableSafeClean = yes
2015-10-27 20:31:39.035 Option vdl-logging = yes
2015-10-27 20:31:39.038 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2015-10-27 20:31:39.038 Machine ID: b898549308f145308748a0edb6bc50a4
2015-10-27 20:31:39.084 Component SVRTcli.exe version 2.5.4
2015-10-27 20:31:39.084 Component control.dll version 2.5.4
2015-10-27 20:31:39.084 Component SVRTservice.exe version 2.5.4
2015-10-27 20:31:39.084 Component engine\osdp.dll version 1.44.1.2230
2015-10-27 20:31:39.085 Component engine\veex.dll version 3.63.0.2230
2015-10-27 20:31:39.085 Component engine\savi.dll version 9.0.0.2230
2015-10-27 20:31:39.086 Component rkdisk.dll version 1.5.30.0
2015-10-27 20:31:39.086 Version info: Product version 2.5.4
2015-10-27 20:31:39.087 Version info: Detection engine 3.63.0
2015-10-27 20:31:39.087 Version info: Detection data 5.20
2015-10-27 20:31:39.087 Version info: Build date 10/13/2015
2015-10-27 20:31:39.087 Version info: Data files added 205
2015-10-27 20:31:39.087 Version info: Last successful update 10/27/2015 1:33:47 PM
2015-10-27 20:31:43.207 Update not required

2015-10-27 23:14:40.243 Could not open C:\hiberfil.sys
2015-10-27 23:14:41.846 Could not open C:\pagefile.sys
2015-10-27 23:25:08.656 Could not check C:\Program Files (x86)\Rosetta Stone\content\data\22\d\22db325bdec0254e4cb9100f2ed2ac1f8338b3db (out of memory)
2015-10-27 23:26:28.670 Could not check C:\Program Files (x86)\Rosetta Stone\content\data\40\b\40b5881d7757d2029a9168dde5ac5ac7f23add9a (out of memory)
2015-10-28 01:09:39.669 Could not check C:\ProgramData\Rosetta Stone\Content\data\22\d\22db325bdec0254e4cb9100f2ed2ac1f8338b3db (out of memory)
2015-10-28 01:16:14.056 Could not check C:\ProgramData\Rosetta Stone\Content\data\25\8\25826648862c3d76ea40e00e4df6fa616554b0c3 (out of memory)
2015-10-28 02:25:29.350 Could not check C:\ProgramData\Rosetta Stone\Content\data\40\b\40b5881d7757d2029a9168dde5ac5ac7f23add9a (out of memory)
2015-10-28 04:53:34.036 Could not check C:\ProgramData\Rosetta Stone\Content\data\78\4\7840cc008e3714919ffb8c31a4d75f19bcbc6042 (out of memory)
2015-10-28 05:33:00.655 Could not check C:\ProgramData\Rosetta Stone\Content\data\87\1\871626404c69c153194be1fe25d6e68c537805fa (out of memory)
2015-10-28 05:38:46.627 Could not check C:\ProgramData\Rosetta Stone\Content\data\89\2\892754446751763d00532acd6bf92f4728904291 (out of memory)
2015-10-28 05:43:52.638 Could not check C:\ProgramData\Rosetta Stone\Content\data\8b\4\8b40c8b4d15c3556dc7532455945560c9ca9f7de (out of memory)
2015-10-28 05:50:35.209 Could not check C:\ProgramData\Rosetta Stone\Content\data\8d\c\8dc88e99fb423d931338c49b13c6f352a450fbaf (out of memory)
2015-10-28 06:50:23.568 Could not check C:\ProgramData\Rosetta Stone\Content\data\a4\f\a4ff6a2e6ca5c7adca85d92cd4476e9d4501c263 (out of memory)
2015-10-28 08:11:08.789 Could not check C:\ProgramData\Rosetta Stone\Content\data\c3\0\c30de822fb1227d0cfcad2af5fceef457c00c832 (out of memory)
2015-10-28 09:37:14.535 Could not check C:\ProgramData\Rosetta Stone\Content\data\e3\2\e3224dad0350485767de9d3f098631549f9dcf64 (out of memory)
2015-10-28 09:40:09.856 Could not check C:\ProgramData\Rosetta Stone\Content\data\e4\4\e443710b133a66c8386514192afb19318a84d840 (out of memory)
2015-10-28 09:40:25.881 Could not check C:\ProgramData\Rosetta Stone\Content\data\e4\5\e45fa477d8fa65e1abce75d42c6083075c648c4e (out of memory)
2015-10-28 10:08:26.923 Could not check C:\ProgramData\Rosetta Stone\Content\data\ee\a\eea95b89c22098749e1beadc61d651bc064cc55e (out of memory)
2015-10-28 10:56:23.043 Could not open C:\Users\Roniesha\AppData\Local\Google\Chrome\User Data\Default\Current Session
2015-10-28 10:56:23.902 Could not check C:\Users\Roniesha\AppData\Local\Google\Chrome\User Data\Default\data_reduction_proxy_leveldb\LOCK (virus scan failed)
2015-10-28 10:56:24.036 Could not check C:\Users\Roniesha\AppData\Local\Google\Chrome\User Data\Default\Extension State\LOCK (virus scan failed)
2015-10-28 10:57:13.541 Could not check C:\Users\Roniesha\AppData\Local\Google\Chrome\User Data\Default\Service Worker\Database\LOCK (virus scan failed)
2015-10-28 10:57:13.915 Could not check C:\Users\Roniesha\AppData\Local\Google\Chrome\User Data\Default\Session Storage\LOCK (virus scan failed)
2015-10-28 11:13:47.598 Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
2015-10-28 11:13:47.601 Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
2015-10-28 11:13:52.143 Could not open C:\Windows\System32\config\COMPONENTS
2015-10-28 11:13:52.365 Could not open C:\Windows\System32\config\RegBack\DEFAULT
2015-10-28 11:13:52.402 Could not open C:\Windows\System32\config\RegBack\SAM
2015-10-28 11:13:52.406 Could not open C:\Windows\System32\config\RegBack\SECURITY
2015-10-28 11:13:52.408 Could not open C:\Windows\System32\config\RegBack\SOFTWARE
2015-10-28 11:13:52.427 Could not open C:\Windows\System32\config\RegBack\SYSTEM
2015-10-28 11:19:17.644 >>> Virus 'Mal/FakeDLL-B' found in file C:\Windows\SysWOW64\AUDIOKSEE.dll
2015-10-28 11:19:17.644 >>> Virus 'Mal/FakeDLL-B' found in file HKU\S-1-5-21-240996578-1074617293-3798557580-1001\Software\Microsoft\Internet Explorer\Download\CheckExeSignatures
2015-10-28 11:19:17.645 >>> Virus 'Mal/FakeDLL-B' found in file HKU\S-1-5-21-240996578-1074617293-3798557580-1001\Software\Microsoft\Internet Explorer\Download\CheckExeSignatures
2015-10-28 11:19:17.645 >>> Virus 'Mal/FakeDLL-B' found in file HKU\S-1-5-21-240996578-1074617293-3798557580-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
2015-10-28 11:19:17.645 >>> Virus 'Mal/FakeDLL-B' found in file HKU\S-1-5-21-240996578-1074617293-3798557580-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
2015-10-28 11:19:17.646 >>> Virus 'Mal/FakeDLL-B' found in file HKU\S-1-5-21-240996578-1074617293-3798557580-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\1208
2015-10-28 11:19:17.646 >>> Virus 'Mal/FakeDLL-B' found in file HKU\S-1-5-21-240996578-1074617293-3798557580-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\1208
2015-10-28 11:19:17.668 >>> Virus 'Mal/FakeDLL-B' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
2015-10-28 11:19:17.668 >>> Virus 'Mal/FakeDLL-B' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
2015-10-28 11:19:17.669 >>> Virus 'Mal/FakeDLL-B' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\2500
2015-10-28 11:19:17.670 >>> Virus 'Mal/FakeDLL-B' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\2500
2015-10-28 11:19:17.672 >>> Virus 'Mal/FakeDLL-B' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4\2500
2015-10-28 11:19:17.673 >>> Virus 'Mal/FakeDLL-B' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4\2500
2015-10-28 11:19:17.674 >>> Virus 'Mal/FakeDLL-B' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\1208
2015-10-28 11:19:17.676 >>> Virus 'Mal/FakeDLL-B' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\1208
2015-10-28 11:19:17.677 >>> Virus 'Mal/FakeDLL-B' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4\1208
2015-10-28 11:19:17.678 >>> Virus 'Mal/FakeDLL-B' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4\1208
2015-10-28 12:01:17.213 The following items will be cleaned up:
2015-10-28 12:01:17.213 Mal/FakeDLL-B
 
Update your Java version here: https://www.techspot.com/downloads/6463-java-se.html
Alternate download: http://www.java.com/en/download/manual.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

===============================

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download
51a5ce45263de-delfix.png
DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:
  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings
Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.
 
I know that I have to download both the 32 bit and the 64 bit of java but my question is for the 32 bit do I download both the online and offline version or do I just choose one?
 
I already have PSI on my computer but I have not been able to get 100% since the Microsoft XML Core Services. Should I continue to ignore it?
 
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