Hope i'm posting in the right forum, gtrateful for advice if i'm not.
A freinds' PC stopped detecting any newly attached USB peripherals after having a usb broadband modem installed, new devices were detected so the devices were showing up in device manager, but with yellow questions marks but the option to search for drivers on the internet was no longer available.
I (unwisely) deleted the root USB hub expecting it to regenerate and sort out any conflicts , but when the machine is booted in ordinary or safe mode windows detects the hardware and asks if it shoudl automatically install the drivers, as you'd expect, BUT I can't press OK as neither the USB mouse or keyboard have been detected at this stage so I can't click or tab about and use enter either !
Mouse and keyboard work perfectly when booting into the BIOS or using other diagnostic CDs .
Grateful for any advice on how to proceed
A freinds' PC stopped detecting any newly attached USB peripherals after having a usb broadband modem installed, new devices were detected so the devices were showing up in device manager, but with yellow questions marks but the option to search for drivers on the internet was no longer available.
I (unwisely) deleted the root USB hub expecting it to regenerate and sort out any conflicts , but when the machine is booted in ordinary or safe mode windows detects the hardware and asks if it shoudl automatically install the drivers, as you'd expect, BUT I can't press OK as neither the USB mouse or keyboard have been detected at this stage so I can't click or tab about and use enter either !
Mouse and keyboard work perfectly when booting into the BIOS or using other diagnostic CDs .
Grateful for any advice on how to proceed