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USB connections lost.

By martinlw
Sep 4, 2007
  1. Hi,My sons computer has for some reason lost the connection to the mouse and network adaptor both USB,he has been messing about trying to get an eye toy to work unplugging cables etc,anyway i have tried restarting and plugging them in still no joy. The computer has Vista premium on it.Any ideas how i can regain connections.
     
  2. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,026

    Boot with both the devices disconnected.
    Power off. Reconnect one device at a time and follow the new hardware found wizard if present - if not it should have reinstalled itself automatically.
    Is it possible your son has disabled the devices in the device manager?
     
  3. martinlw

    martinlw TS Enthusiast Topic Starter Posts: 117

    Hi,I did what you suggested but Windows didnt still find anything,i have looked in Devices and the mouse isnt there,anyway i know its a bit drastic i decided to format the drive and put windows xp back on,also sp2,but its still wont pick up the mouse,or the USB belkin adaptor,could it be the motherboard not functioning correctly.
     
  4. poertner_1274

    poertner_1274 secroF laicepS topShceT Posts: 4,172

    That certainly sounds like it could be the culprit. You can always try a PCI USB card. Those are fairly inexpensive. If that works, then you have a USB problem on your mobo, if not then it is the devices themselves.

    You can also try plugging them into another computer that you know the USB works.
     
  5. martinlw

    martinlw TS Enthusiast Topic Starter Posts: 117

    Hi,I bought a pci usb card and it works fine now,Thanks for the idea. regards Martin.
     
  6. poertner_1274

    poertner_1274 secroF laicepS topShceT Posts: 4,172

    Glad you got it all sorted out. Thanks for posting a response on the fix. Myabe it'll help someone else.
     
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