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USB drivers

By HT4cae
Aug 5, 2013
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  1. I tried that once before without any positive results. But I thought I'd give it another go just in case. Well now I'm really screwed! I made a restore point but that got deleted by Windows due to all the reboots and creating new restore points. So I lost all my drivers. Here's the gory details.
    I ran the DriveCleanup.exe here's what got removed
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>drivecleanup -d -v
    DriveCleanup V0.8.1 (x64)
    Uninstalls non present USB hubs, USB storage devices and their storage volumes, Disks, CDROMs, Flopp
    ies, WPD devices
    and deletes their registry items
    Freeware by Uwe Sieber - www.uwe-sieber.de

    removing Disk device 'USBSTOR\DISK&VEN_&PROD_&REV_\152D203380B6&0'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_&PROD_USB_MASS_STORAGE&REV_V1.0\USB_DEVICE&0'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_APPLE&PROD_IPOD&REV_1.53\00000059282A&0'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_CORNICE&PROD_INC._STORAGE_ELE&REV_0811\7&26C8A255&0'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_CORNICE&PROD_INC._STORAGE_ELE&REV_0811\7&29F5AA51&0'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_DIGITAL&PROD_CAMERA_STORAGE&REV_1.00\966110000000100&0'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_FANTOM&PROD_EXTERNAL_HDD&REV_0\123456789012&0'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_FANTOM&PROD_HDS721010CLA332&REV_2.10\4A50323934304851334A4B50
    &0'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_GENERAL&PROD_FLASH_DISK_DRIVE&REV_2.05\SIRF_GPS_HH&0'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_GENERAL&PROD_FLASH_DISK_DRIVE&REV_2.05\SIRF_GPS_HH&1'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_GENERIC&PROD_&REV_1YV0\000000000000&0'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_GENERIC&PROD_USB_DISK&REV_9.02\6&233EF9CD&0'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_KINDLE&PROD_INTERNAL_STORAGE&REV_0100\B0231701243506J5&0'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_KINGSTON&PROD_DATATRAVELER_2.0&REV_1.00\000AEB920178A8B0D2FF0
    056&0'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_KINGSTON&PROD_DATATRAVELER_2.0&REV_1.00\0019E02CB6EBA8B0D2FF0
    046&0'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_KINGSTON&PROD_FCR-HS219/1&REV_9738\094601011902&0'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_KINGSTON&PROD_FCR-HS219/1&REV_9738\094601011902&1'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_KINGSTON&PROD_FCR-HS219/1&REV_9738\094601011902&2'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_KINGSTON&PROD_FCR-HS219/1&REV_9738\094601011902&3'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_LEAPFROG&PROD_LEAPPAD2&REV_0001\0000000000000000&0'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_LEAPFROG&PROD_LEAPPAD2&REV_0328\7&2A18A98D&0'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_LEXAR&PROD_JUMPDRIVE_SPORT&REV_1000\415DEF10034246241204&0'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_SEAGATE&PROD_FREEAGENT_GOFLEX&REV__210\NA0BMH6N&0'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_SEAGATE&PROD_USB_3.0_CABLE&REV_0210\NA0BMH6N&0'
    OK
    removing Disk device 'USBSTOR\DISK&VEN_WDC_WD25&PROD_00BEVS-08VAT2&REV_1A14\D57810E79A29&0'
    OK
    removing volume 'STORAGE\VOLUME\_??_USBSTOR#DISK&VEN_&PROD_USB_MASS_STORAGE&REV_V1.0#USB_DEVICE&0#{5
    3F56307-B6BF-11D0-94F2-00A0C91EFB8B}'
    OK
    removing volume 'STORAGE\VOLUME\_??_USBSTOR#DISK&VEN_DIGITAL&PROD_CAMERA_STORAGE&REV_1.00#9661100000
    00100&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}'
    OK
    removing volume 'STORAGE\VOLUME\_??_USBSTOR#DISK&VEN_KINGSTON&PROD_DATATRAVELER_2.0&REV_1.00#000AEB9
    20178A8B0D2FF0056&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}'
    OK
    removing volume 'STORAGE\VOLUME\_??_USBSTOR#DISK&VEN_LEXAR&PROD_JUMPDRIVE_SPORT&REV_1000#415DEF10034
    246241204&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}'
    OK
    removing volume 'STORAGE\VOLUME\{156D2F66-A709-11E0-809C-1C6F65AF0958}#0000000000007E00'
    OK
    removing volume 'STORAGE\VOLUME\{2DEA8AE2-19C9-11E1-82B7-1C6F65AF0958}#0000000000100000'
    OK
    removing volume 'STORAGE\VOLUME\{2DEA8AE2-19C9-11E1-82B7-1C6F65AF0958}#000000005DD00000'
    OK
    removing volume 'STORAGE\VOLUME\{2DEA8AE2-19C9-11E1-82B7-1C6F65AF0958}#00000037C7A00000'
    OK
    removing volume 'STORAGE\VOLUME\{4C5AD720-8E23-11E0-A258-1C6F65AF0958}#00000000007E0000'
    OK
    removing volume 'STORAGE\VOLUME\{6FE28E57-016B-11E1-874F-1C6F65AF0958}#0000000000007E00'
    OK
    removing volume 'STORAGE\VOLUME\{9C10F209-15DF-11E1-BE9B-806E6F6E6963}#0000000000007E00'
    OK

    Removed 25 Disk devices
    Removed 11 Storage volumes


    C:\Windows\system32>
    After the reboot, none of my USB drives worked, old or new. Looking at this thread, I saw that I needed to remove all the USB hubs, controllers, and mass storage devices and let Windows reinstall them. I did that and rebooted. Now one of my Controllers fails to reinstall so the PC spends all it's time trying to install or find the correct driver. None of the hard drives show in My Computer. I can only see them using diskmgmr as unassigned devices but I can't do anything with them.
    Any idea how to get the USB Bus Controller back. It shows location PCI bus 2 device 0 function 0. Any any ideas now to make Windows stop trying to install it until I figure out how to fix it?
  2. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,371   +167

    What's the make and model of your computer? First, go to the support site for your computer or motherboard maker for your model. Download and reinstall the chipset drivers for your machine.

    Do you still have the same problem? Or has it changed? Let me know and then

    List any Problem devices
    • Make sure devices are connected and powered on
    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
    • On the other hand, if no devices are listed, tell me so
    Generate and attach a DirectX report
    • Click Start->Run, enter dxdiag and click OK
      ===> If you’re running 32 bit Windows, dxdiag will launch on its own
      ===> If you’re running 64 bit Windows, you’ll see 64-bit DxDiag. Click it to launch the 64-bit version of dxdiag
    • Notice progress in lower left window corner
    • When done, click Save Information button and save as a text file to your Desktop
    • Click the Upload a File button to upload and attach the file to your next TechSpot post
  3. HT4cae

    HT4cae TS Rookie Topic Starter

    Thanks for the reply, I got side tracked with a house move now back to trying to solve my USB driver issues.
    I did reload the chipset drivers and my USB3 drivers, still no luck...
    msinfo32 reports:
    Realtek NDIS Protocol Driver ROOT\LEGACY_RTNDPT60\0000 This device is not present, is not working properly, or does not have all its drivers installed.
    ....
    I now have a mouse driver issue, it keeps trying to load a driver for the mouse but always fails to find a driver. The mouse works The cycle keeps repeating, making for a slower running system

    Attached Files:



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