Hi, Used UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal instructions and have attached the log files as requested but I am still unfortunately facing the same 'Error (login):0x10e0 The Operator or administrator has refused the request.' which pops up on my screen ever 2minutes. The AVAST, superantivirus, and ccleaner found nothing. See logs attached from superantivirus, malwarebytes anti malware, and hijacker as requested. Please help and let me know what to do. Really appreciate your help. Thanks. TenderHot.