User name and password

By jshd17
Nov 15, 2006
  1. CAn't access this laptop, it comes up with the log in box and i don't know a user name or password.
  2. xxdanielxx

    xxdanielxx TS Rookie Posts: 1,069

    i dont want to sound bad but befor i tell you how to unlock it how did you get this laptop
  3. jshd17

    jshd17 TS Rookie Topic Starter

    Don't worry Daniel

    It's actually a clients in work.

    He was connecting to the domain to access the server. He then didn't want to log on and deleted some account (he can't remember) and then added to the workgroup (again he can't remember with what name)

    He then rebooted and gets the log on box, to which he's never seen before, i said i would take a look, but it's got me beat.

    Tried it in safe mode and it still asks for the log on.
  4. smore9648

    smore9648 TS Rookie Posts: 697

    Your pretty much screwed unless someone has admin rights.

    Safe mode does not by pass security features.
  5. jshd17

    jshd17 TS Rookie Topic Starter

    there as been no admin rights

    he said he was the only user and when he switched it on, it just came on and went to his desktop.

    It's a Dell laptop, with a genuine sticker on the back, do you think they would know anything.
  6. mikescorpio81

    mikescorpio81 TS Rookie Posts: 293

    Type his login name in and hit ENTER.
    If what you say is true and he usally went straight through to the desktop, this should be all there is to it.

    regardless of wether or not he joined it to a workgroup, if you have an option below the password field, logon locally to the PC.

    If all else fails, I can suggest a product or two to help you out ... but not on here!

    Let us know how you go (im hanging around to get an answer on something myself!).
  7. xxdanielxx

    xxdanielxx TS Rookie Posts: 1,069

    yes what mikescorpio81 said is the same thing i would of said
  8. jshd17

    jshd17 TS Rookie Topic Starter

    I have tried

    using just his name and no password and that doesn't work.

    It does not give you an option to log on to the local computer or a domain.

    When you click the options button below the password to expand it.

    It only gives you the option to shut down, (re start etc . . )Cancel but no drop down box to choose the comp or a domain.
  9. smore9648

    smore9648 TS Rookie Posts: 697

    There are programs out there that help you in this situation but I am not going to say it here. Send me a PM if you want it, I use one but its expensive to buy, but its free for me
  10. jshd17

    jshd17 TS Rookie Topic Starter


    You have a PM.
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