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Various blue screens on Acer 4736

By deathlove
Apr 29, 2010
  1. Hi all
    my laptop is acer 4736 and i frequently got the annoying blue screen but dont know how to resolve it.Pls help me
    thanks alot
     
  2. Archean

    Archean TechSpot Paladin Posts: 5,682   +86

    These errors are varying considerably, probability is that these are being caused by some driver issues. If you can zip all of your minidumps and post that here, it will be ideal.

    However, in the interim I want you to run Driver Verifier as per instructions give here:

    Before proceeding on the following steps please ensure that you can boot your system in safe mode.

    1) Windows Key + R (or go to Start, then click on Run..)
    2) Type in 'verifier' and hit enter
    3) Make sure 'Create Standard Setting' is selected and hit next
    4) Click on 'Select all drivers installed on this computer' and hit Finish
    5) Reboot

    There is a possibility that your computer will crash on reboot. If this occurs hit F8 when rebooting just before the windows logo screen and select the safe mode boot option. Follow the same steps above but on step 4 choose 'Select driver names from a list'; hit next; check the box next to any driver where the provider is not Microsoft; hit Finish; reboot.

    This will slow the performance of you computer a little while enabled but will hopefully catch the driver causing corruption. Next time you crash the blue screen will hopefully say something like "DRIVER_VERIFIER_DETECTED_VIOLATION". When this occurs please post your new minidump.


    Please note that Driver Verifier will continue to run on every boot up until you run (by going to Start, then to Run):

    verifier /reset
     
  3. deathlove

    deathlove TS Rookie Topic Starter

    thank you for helping me.
    Its seem that solve my problem.
    you are the best xD
     
  4. Archean

    Archean TechSpot Paladin Posts: 5,682   +86

    I am not sure it would have, but please do keep things updated here in case you need any further assistance. Regards
     
  5. deathlove

    deathlove TS Rookie Topic Starter

    yes you are right.My pc is crash again after using that method for a long time.It not display BLOD but It stop working and not responding.
    I tried to install a new fresh OS ( win7) but my laptop got BLOD after a half of day.
    In the first it run normally but it displays BLOD more and more frequently since I installed the OS.
    The sound from the speaker is cracked.
    it start crazing after using for 1-2hour
    please help me.thanks in advance
     

    Attached Files:

  6. Archean

    Archean TechSpot Paladin Posts: 5,682   +86

    i. 0xA, SVCHOST.EXE
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.


    ii.0xA, EXPLORER.EXE
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.

    iii. 0xD1, sdbus.sys
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.

    iv. 0xD1, sdbus.sys
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.

    First two dumps points at different processes/device drivers involved in this issue. Later two dumps show issues with sdbus.sys (i.e. SecureDigital Bus Driver) which is again an OS driver.

    Probability is there is some sort of issues with your notebook's card reader.

    But frankly at this moment, due to involvement of various other processes it is just one of many things which may or may not be at fault.

    I would also suggest you to run memtest 4, for minimum of 8 passes (more are better) to check health of your RAM.

    Lastly, which OS came with your notebook ?
     
  7. deathlove

    deathlove TS Rookie Topic Starter

    Hi
    I am using window 7 ultimate version. I tried to test my notebook many times with Memtest but it crash while scanning
    (No error but It restarts automatically or display BSOD)
    I get 3 more minidump files while scanning.
    I checked all my drivers update with driveragent and it shows my drivers is good.
    what should I do next :(
     

    Attached Files:

  8. Archean

    Archean TechSpot Paladin Posts: 5,682   +86

    0xA and 0xD1 errors, as it was the case earlier.

    I know you are using Win7. But my question was 'which OS came with your notebook?' Was it vista or windows 7.

    Any idea since when you started getting BSODs? Or what you may have done or changed ?

    About memtest crashing; do a search for memtest86+ and download its bootable cd image, then run it, I hope that will work.
     
  9. deathlove

    deathlove TS Rookie Topic Starter

    It doesnt work :(.I tried but I restart automatically while testing too.
    There is no OS is installed when I bought my notebook and I installed windows 7.
    At the first, my laptop crash rarely but It become crazy when I installed some sort of Sound Recording Software (Total Recording and 2-3 others but I dont remember exactly because I find that Total Recording is best).
     
  10. Archean

    Archean TechSpot Paladin Posts: 5,682   +86

    If memtest isn't working after using that bootable version; I think there must be something which may be causing this at hardware level.

    Is this notebook still in warranty?
     
  11. deathlove

    deathlove TS Rookie Topic Starter

    yes it s still in warranty.I will let the seller deal with this problem.Because these days are holiday so I cant bring it to them.I must wait for next few days.
    thank you very much for helping me :D
     
  12. Archean

    Archean TechSpot Paladin Posts: 5,682   +86

    Good luck with your warranty and hope things will be fixed asap. Regards
     
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