You mean Windows doesn't recognize it as such or is it your burning software? If it's the later a software updated could help, the same happened to me when I got my (now old) 12x CD-RW.
You could also check Verbatim's drive FAQ on its website, perhaps a known issue in...... what OS are you using?
Also, possibly that CDR may need drivers installed, so check the CD's and documentation that came with it. I haven't seen a CD-ROM or CDR that didnt basically detect automatically but I'm sure it is possible.
Actually, the new burners I have seen, don't even come with drivers, and when you go to their website - they just simply say that no drivers are needed. I guess assuming that Windows already has ones that work fine.
I suggest using MtkWinFlash to update your firmware, which can be done under Windows, so no need for a boot disk. This program will even recover your drive if the flashing fails, and your drive is dead. It really works, as I used it myself to recover a dead Samsung SM-352B Combo drive after the firmware update failed.