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Verizon dsl high speed internet

By jasonyapo
Nov 13, 2008
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  1. can u pls provide me with troubleshooting steps for No Sync (DHCP and PPPoE), No Route (DHCP and PPPoE) , Authentication (DHCP and PPPoE), Wireless configuration (no connection, wireless network not detected, etc (DHCP and PPPoE)), IP 169.x.x.x, IP 10.x.x.x, IP 0.x.x.x, limited or no connectivity for wireless and wired connection, thanks... just send it to my email email removed thanks guys i really need it
  2. rf6647

    rf6647 TS Maniac Posts: 931

    Your ISP company should have given you quick instructions.

    If the lights on the modem are showing a working (active) link, the next step is to use the browser to access the modem and follow the steps to provision your modem to work with the service.

    If you are pulling this from the advance diagnostic page, your next step is to contact the ISP. At some point you're asked to enter a password.

    Quite often the ISP correctly provisions one-half the link. The net gets to you, but the uplink is misconfigured (or forgotten).
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