Hello there, first time that I have posted on this site and I was hoping that someone out there could help me. For 2 weeks, I have been trying to install my new verizon dsl, using a westell 6100 modem. When I get to the last set up page (account set up) it is blank.. Also, when I try to manually install the IE page only has verizon in the upper left hand corner and a bar that reads 0%. I have contacted verizons tech support numerous times and all they keep telling me is that it is my modem...I'm on my third, with a fourth one comming. This doesn't seem feasable to me. In the device manager, the network connection is working fine but the PCI MODEM has a question mark beside it and reads that the driver is not found (error 28) How do I fix this?