Oh my goodness! Here I was chewing another member out for not leaving the link and I forgot to put it in! I edited the post and it's in now, but I appreciate you going ahead anyway. The steps can be found
HERE.
Before we do any cleaning, you will need to resolve this:
I have noticed that you have multiple antivirus programs running.
Norton Internet Security
Avira
You should decide which you want to keep and remove the others for the following reasons:
- Multiple antivirus programs can cause conflicts that may leave the system more vulnerable.
- Multiple antivirus programs can also slow down the system.
If you are using a paid program, Consider removing the free programs. If you are using a Trial of a paid program, please decide which programs you would like to keep and remove the others. You will find the following removal tools helpful:
- Norton Removal Tool Download tool, save to desktop.
Note:Security programs are best removed while in Safe Mode. Download the removal tool and save to your desktop. Boot into Safe Mode
- Restart your computer and start pressing the F8 key on your keyboard.
- Select the Safe Mode option when the Windows Advanced Options menu appears, and then press ENTER.
Double click on the Norton Tool you saved to run. Follow onscreen prompts
OR
Begin the removal process for Avira below.
- Avira Uninstall steps:
[o] Start> Settings> Control Panel> Add or Remove Programs (Windows 2000/ XP) or Start - Control Panel - Uninstall a program (Windows Vista / 7)
[o] Wait for the list of installed programs to load, then click the name of the Avira program.
[o] Click Remove next to the program's name (Windows 2000 / XP) or in the menu above the list (Windows Vista / 7).
[o] Press Yes, to confirm the removal and then OK.
[o]. Click Next until Finish. The software is removed.
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P2P or 'file sharing Warning:
I notice that you are running this P2P program:
uTorrent
Note: Even if you are using a "safe" P2P program, it is only the program that is safe. I suggest that you uninstall
uTorrent for the following reasons:
- As long as you are using file sharing networks and programs which are from sources that are not documented, you cannot verity that a download is legitimate.
- Malware writers use these program to include malicious content.
- Fie sharing is usually unmonitored and there is a danger that your private files might be accessed.
- The 'sharing' also includes malware that the shared system has on it.
- Files that are illegal can be spread through file sharing.
Please read the information on
P2P Warning to help you better understand these dangers.
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When you have resolved the above, please remove the version of Malwarebytes you have (v1.3.8) and the log it crested, and download and run the current version v1.4.4 from the site link. You also forgot to check the removal line I pointed out:
Be sure to check the lines in Malwarebytes and Superantispyware to remove the malware found.
so the malware entries it found show
No Action Taken. So you would have had to rescan even if you had used the correct version.
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If you did not check the comparable line in SAS, update and rescan again.
Rescan with HijackThis when finished.
Attach logs for all three of the scans in next reply.