Very slow Windows XP, usual spyware tools no avail.

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oldmobie

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I'm trying to help out a friend who is less computer literate than myself. Her Windows XP computer is horrendously slow. (Literally a 20-30 minute boot-up!)
Spy-bot search and destroy and Spyware Blaster were little / no help, AVG found nothing. Ad-Aware finds 61 critical objects, then just seems to stop. I let it run overnight, and there was no change. Obviously I can't remove those objects if the program won't complete.
I was hoping someone knowledgable could look at the attached Hijack This log and advise me whether this is or is not a spyware / malware problem.

I saved this log with a .txt file extension. (My understanding of your instructions.) If I should do otherwise, please say so, I'm happy to oblige those neighborly enough to help me.
 

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Try downloading,UPDATING and running this http://www.microsoft.com/athome/security/spyware/software/default.mspx in SAFE MODE http://www.pchell.com/support/safemode.shtml plus ewido(as above)and then try this if needed http://www.trendmicro.com/spyware-scan/ See if that cures the problems.Has your friend ever defragmented,by the way.You could also try disabling as many startup progs as possible,click start/run/type msconfig/click OK/startup tab.Uncheck most things leave firewall,antivirus and maybe printer.And another thing,get this http://www.zonelabs.com/store/conte...list_za.jsp?dc=12bms&ctry=&lang=en&lid=nav_za and this http://www.mozilla.com/firefox/ on there quick.
 
Peddant said:
Try downloading,UPDATING and running this http://www.microsoft.com/athome/sec...re/default.mspx in SAFE MODE http://www.pchell.com/support/safemode.shtml plus ewido(as above)and then try this if needed http://www.trendmicro.com/spyware-scan/ See if that cures the problems.Has your friend ever defragmented,by the way.You could also try disabling as many startup progs as possible,click start/run/type msconfig/click OK/startup tab.Uncheck most things leave firewall,antivirus and maybe printer.And another thing,get this http://www.zonelabs.com/store/conte...list_za.jsp?dc=12bms&ctry=&lang=en&lid=nav_za and this http://www.mozilla.com/firefox/ on there quick.

Uhm, is it me or does that first link say "Bad Request" to everyone?

BTW What specs does her computer have?
I have the same problem so I was wondering.
 
Fix these:(run HJT again then check these entries and bottom right click Fix)

O4 - Startup: AGSatellite.lnk = C:\Program Files\Audiogalaxy Satellite\AGSatellite.exe (unless she knows exactly what this is)(sounds like a radio station but not sure)
O4 - Startup: Event Minder Reminders.lnk = C:\HALLMARK\EMREMIND.EXE
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://www.outdoorchannel.com/CFIDE/classes/CFJava.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,73/mcinsctl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1095653575563
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab

Also there's a lot of Yahoo stuff you can "fix" as well which she won't miss.

She has stuff scannning her PC (edit: on-line) as soon as it reaches Windows, this is why it seems to take forever for it to boot.

Cheers.
 
the more programs you have running in your systray, the slower it will be.

delete temp files, and temp internet files, and remove programs from startup that you dont need, and defrag, that will help tremendously also.

i recomend using Diskkeeper to defrag, as the windows defragger sux
 
Sorry, guys, for the no reply. I've been trying all the suggestions, and there is improvement. (Boot-up in about 5 minutes, all subsequent activity still ridiculously slow.) Ad-aware still doesn't complete, even in safe mode.
I'm still stumped, but I appreciate the help.
 
How to Hijack?

Hi.. I have exactly the same problem yet can find nothing wrong at all. Could you please tell me how you produced the Hijack?. Perhaps I could stare at it for clues!
Many thanks in advance
Barrie...
 
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