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Video driver issue with Windows 7

By dreux456
May 6, 2014
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  1. I recently upgraded Windows XP to Windows 7 home premium. occasionally the screen goes black, then comes back with a message in the lower right corner that the Intel video driver for Vista failed and has recovered. what is the fix for this?
    thanks in advance.

    dreux456
     
  2. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    You could try updating the driver to the latest driver. Some times just uninstalling the old driver completely from the system. Then reinstall the driver will solve the problem. Make sure the driver is for win 7
     
  3. dreux456

    dreux456 TS Rookie Topic Starter

    I'm not sure where to find the driver you're talking about since I'm not that tech savvy, so my first question would be where do I find that info. late tonight I turned on the computer and was prompted to download updates, which I did. after success with that I got a message to dl some optional updates which I did. I looked to two of them and I think the second one might have done the trick; here are the details:

    Acer Incorporated - Display - Acer LCD Monitor V223W

    Installation date: ‎5/‎7/‎2014 12:12 AM

    Installation status: Successful

    Update type: Optional

    Acer Incorporated Display software update released in March, 2008

    More information:
    http://sysdev.microsoft.com/support/default.aspx

    Help and Support:
    http://support.microsoft.com/select/?target=hub



    Intel Corporation - Display - Intel(R) G41 Express Chipset

    Installation date: ‎5/‎7/‎2014 12:11 AM

    Installation status: Successful

    Update type: Optional

    Intel Corporation Display software update released in February, 2011

    More information:
    http://winqual.microsoft.com/support/?driverid=20411791

    Help and Support:
    http://support.microsoft.com/select/?target=hub



    what's your opinion of these dls? thanks for your help
     
  4. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    Try the 2nd update. It would be the intel driver . For your video chip.. If your computer is a retail computer. You can try going to the sight and downloading. The latest driver from their.
     
  5. dreux456

    dreux456 TS Rookie Topic Starter


    the first ud is for the monitor, the second for the video chip, which I figured out. so far I haven't seen the original problem so I hope that's fixed. my computer isn't retail, it's from a local tech store that went out of business. there are some people associated with the original store that I can talk to, but I'll save that for last resort.

    I like your picture, I love cats. I used to have a black one that lived to be 21. I witnessed him leap up and capture a low flying bat, back in his prime.

    thanks again for your help
     
  6. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    Your welcome(y) Jessie my cat. He is the oldest 15. Can still go after a bird in a heartbeat. LOL!!!!!!!!!!!!!!
     

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