Virus and Malware Help

By Bobbye
Dec 9, 2009
  1. Too many members are posting in this forum without doing the 8 steps we recommend first.

    We can't do anything unless we have information.See the steps HERE. Follow them and leave the 3 logs for us to review.

    Without this, we will have to send you to the back of the line for you to follow the steps while we help others who have.

    Please be patient. This forum is very busy and malware cleaning takes time. A matter of hours is no reason to post again. Some even go a day or two.

    Know that we try our best to give help in the order that it has been asked.

    If you are having system problems unrelated to malware, this is not where you should be posting.
  2. Bobbye

    Bobbye Helper on the Fringe Topic Starter Posts: 16,335   +36

    Sending to the top.
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