Virus crash

By gesmom2
Oct 15, 2009
  1. dell XP pro boots but freezes when icons should be loading, i cannot boot in safe mode, i have tried booting from xp cd to repair, still only get blue screen with hard drive error, run diagnostics and it finds no problems any way to get it back up so I can get my data
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

  3. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    If you cannot boot into Safe Mode and you cannot run in Normal Mode and you cannot do a repair, there's not much else to do but reformat and reinstall.
  4. WinXPert

    WinXPert TS Guru Posts: 445

    Try CHKDSK again on the Recovery Console. I guess its a corrupt drive.
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

    Yes, the hard drive is probably toast, unless a low level format can bring it back to life. I'm afraid any data on it is lost... Backing up important data, before a hard drive crash, is not dificult any longer gesmom2
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