Excellent.
Download the Pocket Killbox programme from
HERE. Extract it but don`t run it yet.
We need to temporarily disable Spybot search & Destroy`s tea time, as it may interfere with any fix we are trying to run.
Disable Spybot's TeaTimer. This is a two step process.
First:
- Right click Spybot in the System Tray (looks like a calendar with a padlock symbol)
- Choose
Exit Spybot S&D Resident
Second:
- Open Spybot S&D
- Click
Mode, check
Advanced Mode
- Go To Left Panel, Click
Tools, then also in left panel, click
Resident
- If your firewall raises a question, say
OK
- Uncheck the box labeled
Resident Tea-Timer and OK any prompts.
- Use
File, Exit to terminate Spybot
- Reboot your machine for the changes to take effect.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how
HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how
HERE.
Delete all files in AVG Antispyware quarantine.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
Microsoft authenticate service (MsaSvc)
<Disable both the service name and or the name in brackets, if there.
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
msasvc.exe
bundle.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: (no name) - {41F328E2-5E46-F5B8-0160-020188931F32} - C:\WINDOWS\system32\imtqodk.dll (file missing)
O2 - BHO: EoRezoBHO - {64F56FC1-1272-44CD-BA6E-39723696E350} - (no file)
O2 - BHO: (no name) - {7DA39570-5FD2-4f18-94B4-20730CB3F727} - C:\WINDOWS\system32\nfleyyqg.dll (file missing)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [EoEngine] -
O4 - Startup: TA_Start.lnk = C:\Documents and Settings\Administrator\Local Settings\Temp\bundle.exe
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Administrator\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
Fix all the 018-Protocol: Logitech entries.
O20 - AppInit_DLLs: c:\windows\system32\ldcore.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\
O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown owner - C:\WINDOWS\system32\msasvc.exe (file missing)
Click on the fix checked button.
Close HJT.
Locate and delete the following
bold files and/or directories(if there).
C:\WINDOWS\system32\
msasvc.exe
C:\Documents and Settings\Administrator\Local Settings\Temp\
bundle.exe
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and
check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.
This is the filepath you need to enter into killbox.
c:\windows\system32\ldcore.dll
Once your system has rebooted, rehide your protected OS files.
Post a fresh HJT log.
Regards Howard
This thread is for the use of lanimal only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
