Virus Infection

[deen13]

I have a problem with my computer where Norton Anti-virus detected viruses and quarantined them. However my system performance slowed a bit.

Please give me instructions on how to completely clean my computer of viruses.

 

[Rik]

You need to have a read of this - If your system is infected. Read this before deciding whether to CLEAN or REFORMAT.

Then if you should wish to proceed with cleaning your system you need to go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

Post fresh HJT, Combofix, and AVG Antispyware logs as ATTACHMENTS into this thread, only after doing the above.


This thread is for the use of deen13 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[deen13]

I have performed all of the given instructions and I have added the log reports which were asked as attachments.

 

[howard_hopkinso]

Hello and welcome to Techspot.

Delete all files in AVG Antispyware quarantine.

Go to add remove programmes in your control panel and uninstall anything to do with(if there).

AskPBar
SrchAstt

Close control panel.

1. Please download The Avenger by Swandog46 from HERE. Save it to your Desktop and extract it.

2. Download the attached avengerscript.txt and save it to your desktop

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by double clicking on its icon on your desktop.

Under "Script file to execute" choose "Load script from file".
Now click on the folder icon which will open a new window titled "open Script File"
navigate to the file you have just downloaded, click on it and press open
Now click on the Green Light to begin execution of the script
Answer "Yes" twice when prompted.

4. The Avenger will automatically do the following:

It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
On reboot, it will briefly open a black command window on your desktop, this is normal.
After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.

5. Please attach the content of c:\avenger.txt into your reply, as well as a fresh HJT and Combofix log.

Regards Howard :wave: :wave:

This thread is for the use of deen13 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[deen13]

I have followed the given instructions and included the logs as attachments.

 

[howard_hopkinso]

Everything looks fine there.

Do these entries belong to your ISP?

O17 - HKLM\System\CCS\Services\Tcpip\..\{3B11EFD2-AEED-4BF2-9C27-CC139F9D5D68}: NameServer = 203.115.0.46 203.115.0.47

O17 - HKLM\System\CS1\Services\Tcpip\..\{3B11EFD2-AEED-4BF2-9C27-CC139F9D5D68}: NameServer = 203.115.0.46 203.115.0.47

If they do, then you`re good to go.

Turn off system restore.(XP/ME only) See how HERE.

Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.

If you have any further virus/spyware problems, please post in this thread.

Regards Howard

This thread is for the use of deen13 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[deen13]

thank you so much for all your help.