Virus/Malware issues

Solved
By Marcya Bove
Jul 10, 2013
  1. Major issues after my sweet child downloaded stuff. I am by no means a computer expert and probably made things worse, before finding your amazing sight. I unistalled all programs however; Upon windows start random commercials and newscast is coming through my speakers. I installed Anti-Malware and did a full scan. It ran through and gave me a log - see below but then would not shut down properly. I also had run a scan with super-antispy per another recommendation on reboot, and again the system would not shut down properly. I have deactivated this program. I have now been attempting to rerun the AntiMalware quick scan in accordance with your instructions but about a 1/4- way through my computer freezes up and blacks out everytime. The only way to turn this baby on and off once it locks up has been holding the power switch. I have not downloaded dds since I can't make it through step 2. Any help you can provide would be so greatly appreciated!!

    Malwarebytes Anti-Malware (Trial) 1.75.0.1300
    www.malwarebytes.org

    Database version: v2013.07.08.07

    Windows 7 Service Pack 1 x86 NTFS
    Internet Explorer 10.0.9200.16618
    Marcya Bove :: MARCYABOVE-PC [administrator]

    Protection: Enabled

    7/8/2013 3:09:31 PM
    mbam-log-2013-07-08 (15-09-31).txt

    Scan type: Full scan (C:\|)
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 525647
    Time elapsed: 5 hour(s), 16 minute(s), 54 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 1
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{549B5CA7-4A86-11D7-A4DF-000874180BB3} (Trojan.Agent) -> Quarantined and deleted successfully.

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 3
    C:\Users\Marcya Bove\AppData\Local\Temp\A91D.tmp (Heuristics.Shuriken) -> Quarantined and deleted successfully.
    C:\Users\Marcya Bove\AppData\LocalLow\A7D5.tmp (Heuristics.Shuriken) -> Quarantined and deleted successfully.
    C:\Users\Marcya Bove\AppData\Local\Temp\notepad.exe (Trojan.Backdoor) -> Quarantined and deleted successfully.

    (end)
  2. Marcya Bove

    Marcya Bove Newcomer, in training Topic Starter Posts: 16

    Also my Anti-Malware has detected trojan.tracur.s since my initial scan.
  3. Marcya Bove

    Marcya Bove Newcomer, in training Topic Starter Posts: 16

    Gave it another go and got anti-malware to work. here's attached log. Then downloaded dds and have attached files


    Malwarebytes Anti-Malware (Trial) 1.75.0.1300
    www.malwarebytes.org

    Database version: v2013.07.10.03

    Windows 7 Service Pack 1 x86 NTFS
    Internet Explorer 10.0.9200.16618
    Marcya Bove :: MARCYABOVE-PC [administrator]

    Protection: Enabled

    7/10/2013 12:35:43 PM
    mbam-log-2013-07-10 (12-35-43).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 407883
    Time elapsed: 1 hour(s), 49 minute(s), 4 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)

    dds

    DDS (Ver_2012-11-20.01) - NTFS_x86
    Internet Explorer: 10.0.9200.16611 BrowserJavaVersion: 10.9.2
    Run by Marcya Bove at 14:34:39 on 2013-07-10
    Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3292.1577 [GMT -5:00]
    .
    AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
    AV: Webroot SecureAnywhere *Disabled/Updated* {9C0666FC-6C7D-3E97-3C40-0C6B33FC7401}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Webroot SecureAnywhere *Disabled/Updated* {27678718-4A47-3119-06F0-3719487B3EBC}
    SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
    FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
    .
    ============== Running Processes ================
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\System32\spoolsv.exe
    C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
    C:\Program Files\Intel\AMT\LMS.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\Program Files\Norton Security Suite\Engine\20.3.1.22\ccSvcHst.exe
    C:\Program Files\RosettaStoneLtdServices\RosettaStoneDaemon.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
    C:\Windows\system32\TSSchBkpService.exe
    C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\System32\WUDFHost.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Norton Security Suite\Engine\20.3.1.22\ccSvcHst.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe
    C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe
    C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
    C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
    C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
    C:\dell\DBRM\Reminder\DbrmTrayicon.exe
    C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
    C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\AirPort\APAgent.exe
    C:\Program Files\Timeslips\TSTimer.exe
    C:\Program Files\Microsoft Money\System\mnyexpr.exe
    C:\Program Files\Garmin\ANT Agent\ANT Agent.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\PFU\ScanSnap\CardMinder V3.1\CardLauncher.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\PFU\ScanSnap\Driver\PfuSsMon.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmNotify.exe
    C:\Users\Marcya Bove\AppData\Roaming\Dropbox\bin\Dropbox.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files\PFU\ScanSnap\Organizer\Ocr\PfuSsOrgOcr.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\svchost.exe -k hpdevmgmt
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\system32\svchost.exe -k HPService
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Windows\system32\svchost.exe -k netsvcs
    .
    ============== Pseudo HJT Report ===============
    .
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
    BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
    BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
    BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\program files\norton security suite\engine\20.3.1.22\coieplg.dll
    BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton security suite\engine\20.3.1.22\ips\ipsbho.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
    BHO: {878B8524-AED5-4870-9A96-A515440DAC75} - <orphaned>
    BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
    BHO: Webroot Vault: {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} -
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
    BHO: GetSavin 5.0: {DFC07978-5F40-4B7A-8028-01F3DDBEA2A5} -
    BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
    BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - <orphaned>
    BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
    TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
    TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton security suite\engine\20.3.1.22\coieplg.dll
    TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
    TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton security suite\engine\20.3.1.22\coieplg.dll
    TB: QuickShare Widget: {ae07101b-46d4-4a98-af68-0333ea26e113} -
    TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    TB: Webroot Toolbar: {97ab88ef-346b-4179-a0b1-7445896547a5} -
    EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
    EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
    uRun: [cdloader] "c:\users\marcya bove\appdata\roaming\mjusbsp\cdloader2.exe" MAGICJACK
    uRun: [TSTimer] "c:\program files\timeslips\TSTimer.exe"
    uRun: [MoneyAgent] "c:\program files\microsoft money\system\mnyexpr.exe"
    uRun: [ANT Agent] c:\program files\garmin\ant agent\ANT Agent.exe
    uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
    uRun: [Google Update] "c:\users\marcya bove\appdata\local\google\update\GoogleUpdate.exe" /c
    uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
    uRun: [MobileAppSync] "c:\program files\mobile app sync\D2MClient.exe"
    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
    uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
    mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
    mRun: [picon] "c:\program files\common files\intel\privacy icon\PIconStartup.exe" -startup
    mRun: [WavXMgr] c:\program files\wave systems corp\services manager\docmgr\bin\WavXDocMgr.exe
    mRun: [DellControlPoint] "c:\program files\dell\dell controlpoint\Dell.ControlPoint.exe"
    mRun: [USCService] c:\program files\dell\dell controlpoint\security manager\BcmDeviceAndTaskStatusService.exe
    mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
    mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
    mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
    mRun: [DBRMTray] c:\dell\dbrm\reminder\DbrmTrayIcon.exe
    mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
    mRun: [RIMBBLaunchAgent.exe] c:\program files\common files\research in motion\usb drivers\RIMBBLaunchAgent.exe
    mRun: [PDF5 Registry Controller] c:\program files\nuance\pdf converter 5\RegistryController.exe
    mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
    mRun: [Nuance PDF Converter 5-reminder] "c:\program files\nuance\pdf converter 5\ereg\ereg.exe" -r "c:\programdata\nuance\pdf converter 5\ereg\Ereg.ini"
    mRun: [AirPort Base Station Agent] "c:\program files\airport\APAgent.exe"
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRunOnce: [DBRMTray] c:\dell\dbrm\reminder\TrayApp.exe
    StartupFolder: c:\users\marcya~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\marcya bove\appdata\roaming\dropbox\bin\Dropbox.exe
    StartupFolder: c:\users\marcya~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\scansn~1.lnk - c:\program files\pfu\scansnap\driver\PfuSsMon.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\cardmi~1.lnk - c:\program files\pfu\scansnap\cardminder v3.1\CardLauncher.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\cinefo~1.lnk - c:\program files\cineform\tools\GoProCineFormStatusViewer.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\conver~1.lnk - c:\program files\pfu\scansnap\organizer\PfuSsOrgOcrChk.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\scansn~1.lnk - c:\program files\pfu\scansnap\driver\PfuSsMon.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\tdmnot~1.lnk - c:\program files\wave systems corp\trusted drive manager\TdmNotify.exe
    uPolicies-Explorer: NoViewOnDrive = dword:0
    uPolicies-Explorer: NoDrives = dword:0
    uPolicies-Explorer: DisableLocalMachineRun = dword:0
    uPolicies-Explorer: DisableLocalMachineRunOnce = dword:0
    uPolicies-Explorer: DisableCurrentUserRun = dword:0
    uPolicies-Explorer: DisableCurrentUserRunOnce = dword:0
    uPolicies-Explorer: NoDriveTypeAutoRun = dword:0
    uPolicies-Explorer: NoFile = dword:0
    uPolicies-Explorer: HideClock = dword:0
    uPolicies-Explorer: NoDevMgrUpdate = dword:0
    uPolicies-Explorer: NoDFSTab = dword:0
    uPolicies-Explorer: NoWindowsUpdate = dword:0
    uPolicies-Explorer: NoEncryptOnMove = dword:0
    uPolicies-Explorer: NoRunasInstallPrompt = dword:0
    uPolicies-Explorer: NoResolveTrack = dword:0
    uPolicies-Explorer: NoStartMenuSubFolders = dword:0
    uPolicies-System: NoDispAppearancePage = dword:0
    uPolicies-System: NoDispSettingsPage = dword:0
    mPolicies-Explorer: NoViewOnDrive = dword:0
    mPolicies-Explorer: NoDrives = dword:0
    mPolicies-Explorer: DisableLocalMachineRun = dword:0
    mPolicies-Explorer: DisableLocalMachineRunOnce = dword:0
    mPolicies-Explorer: DisableCurrentUserRun = dword:0
    mPolicies-Explorer: DisableCurrentUserRunOnce = dword:0
    mPolicies-Explorer: NoDriveTypeAutoRun = dword:0
    mPolicies-Explorer: NoFile = dword:0
    mPolicies-Explorer: HideClock = dword:0
    mPolicies-Explorer: NoDevMgrUpdate = dword:0
    mPolicies-Explorer: NoDFSTab = dword:0
    mPolicies-Explorer: NoWindowsUpdate = dword:0
    mPolicies-Explorer: NoEncryptOnMove = dword:0
    mPolicies-Explorer: NoRunasInstallPrompt = dword:0
    mPolicies-Explorer: NoResolveTrack = dword:0
    mPolicies-Explorer: NoStartMenuSubFolders = dword:0
    mPolicies-System: EnableUIADesktopToggle = dword:0
    mPolicies-System: NoDispAppearancePage = dword:0
    mPolicies-System: NoDispSettingsPage = dword:0
    mPolicies-Explorer: NoViewOnDrive = dword:0
    mPolicies-Explorer: NoDrives = dword:0
    mPolicies-Explorer: DisableLocalMachineRun = dword:0
    mPolicies-Explorer: DisableLocalMachineRunOnce = dword:0
    mPolicies-Explorer: DisableCurrentUserRun = dword:0
    mPolicies-Explorer: DisableCurrentUserRunOnce = dword:0
    mPolicies-Explorer: NoDriveTypeAutoRun = dword:0
    mPolicies-Explorer: NoFile = dword:0
    mPolicies-Explorer: HideClock = dword:0
    mPolicies-Explorer: NoDevMgrUpdate = dword:0
    mPolicies-Explorer: NoDFSTab = dword:0
    mPolicies-Explorer: NoWindowsUpdate = dword:0
    mPolicies-Explorer: NoEncryptOnMove = dword:0
    mPolicies-Explorer: NoRunasInstallPrompt = dword:0
    mPolicies-Explorer: NoResolveTrack = dword:0
    mPolicies-Explorer: NoStartMenuSubFolders = dword:0
    mPolicies-System: NoDispAppearancePage = dword:0
    mPolicies-System: NoDispSettingsPage = dword:0
    IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
    IE: Open with Nuance PDF Converter 5.0 - c:\program files\nuance\pdf converter 5\cnvres_eng.dll /100
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
    IE: {43699cd0-e34f-11de-8a39-0800200c9a66} - {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} -
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
    DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.2.0/GarminAxControl.CAB
    DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office2010.microsoft.com/sites/production/ieawsdc32.cab
    DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
    DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://www.cvsphoto.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
    DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: NameServer = 10.0.1.1
    TCP: Interfaces\{61A65630-62D7-461B-B695-2C1D31B5AE98} : DHCPNameServer = 10.0.1.1
    Notify: igfxcui - igfxdev.dll
    SSODL: WebCheck - <orphaned>
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\1403010.016\symds.sys [2013-5-18 367704]
    R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\1403010.016\symefa.sys [2013-5-18 934488]
    R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.1.0.24\definitions\bashdefs\20130702.001_470\BHDrvx86.sys [2013-7-2 1002072]
    R1 ccSet_N360;Norton Security Suite Settings Manager;c:\windows\system32\drivers\n360\1403010.016\ccsetx86.sys [2013-5-18 134304]
    R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.1.0.24\definitions\ipsdefs\20130709.001\IDSvix86.sys [2013-7-9 386720]
    R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
    R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
    R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\1403010.016\ironx86.sys [2013-5-18 175264]
    R1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\n360\1403010.016\symnets.sys [2013-5-18 338592]
    R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2012-7-11 116608]
    R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-7-8 418376]
    R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2013-7-8 701512]
    R2 N360;Norton Security Suite;c:\program files\norton security suite\engine\20.3.1.22\ccsvchst.exe [2013-5-18 144520]
    R2 RosettaStoneDaemon;RosettaStoneDaemon;c:\program files\rosettastoneltdservices\RosettaStoneDaemon.exe [2012-6-19 1646608]
    R2 TSScheduleBackup;TimeslipsBackup;c:\windows\system32\TSSchBkpService.exe [2010-3-18 705024]
    R2 UNS;Intel(R) Management and Security Application User Notification Service;c:\program files\common files\intel\privacy icon\uns\UNS.exe [2010-3-15 2066968]
    R3 e1kexpress;Intel(R) PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\drivers\e1k6232.sys [2010-3-15 214696]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2013-7-10 106656]
    R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-7-8 22856]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
    S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
    S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-5-23 52224]
    S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-3-29 1343400]
    .
    =============== Created Last 30 ================
    .
    2013-07-09 16:58:059842040----a-w-c:\program files\common files\wruninstall.exe
    2013-07-09 15:26:00--------d-----w-c:\program files\Webroot
    2013-07-09 12:39:47--------d-----w-c:\programdata\WRData
    2013-07-08 20:13:52--------d-----w-c:\users\marcya bove\appdata\roaming\SUPERAntiSpyware.com
    2013-07-08 20:11:58--------d-----w-c:\programdata\SUPERAntiSpyware.com
    2013-07-08 20:11:58--------d-----w-c:\program files\SUPERAntiSpyware
    2013-07-08 20:06:59--------d-----w-c:\users\marcya bove\appdata\roaming\Malwarebytes
    2013-07-08 20:06:25--------d-----w-c:\programdata\Malwarebytes
    2013-07-08 20:06:2222856----a-w-c:\windows\system32\drivers\mbam.sys
    2013-07-08 20:06:22--------d-----w-c:\program files\Malwarebytes' Anti-Malware
    2013-06-18 08:05:172706432----a-w-c:\windows\system32\mshtml.tlb
    2013-06-18 08:05:17218112----a-w-c:\program files\internet explorer\sqmapi.dll
    2013-06-17 14:17:051505280----a-w-c:\windows\system32\d3d11.dll
    2013-06-17 14:17:0224576----a-w-c:\windows\system32\cryptdlg.dll
    2013-06-17 14:17:00492544----a-w-c:\windows\system32\win32spl.dll
    2013-06-17 14:16:59903168----a-w-c:\windows\system32\certutil.exe
    2013-06-17 14:16:591160192----a-w-c:\windows\system32\crypt32.dll
    2013-06-17 14:16:5843008----a-w-c:\windows\system32\certenc.dll
    2013-06-17 14:16:58140288----a-w-c:\windows\system32\cryptsvc.dll
    2013-06-17 14:16:58103936----a-w-c:\windows\system32\cryptnet.dll
    2013-06-17 14:16:563968872----a-w-c:\windows\system32\ntkrnlpa.exe
    2013-06-17 14:16:563913576----a-w-c:\windows\system32\ntoskrnl.exe
    2013-06-17 14:16:561230336----a-w-c:\windows\system32\WindowsCodecs.dll
    2013-06-17 14:16:551293672----a-w-c:\windows\system32\drivers\tcpip.sys
    .
    ==================== Find3M ====================
    .
    2013-06-17 18:13:2971048----a-w-c:\windows\system32\FlashPlayerCPLApp.cpl
    2013-06-17 18:13:29692104----a-w-c:\windows\system32\FlashPlayerApp.exe
    2013-05-17 01:25:571767936----a-w-c:\windows\system32\wininet.dll
    2013-05-17 01:25:272877440----a-w-c:\windows\system32\jscript9.dll
    2013-05-17 01:25:2661440----a-w-c:\windows\system32\iesetup.dll
    2013-05-17 01:25:26109056----a-w-c:\windows\system32\iesysprep.dll
    2013-05-14 08:40:1371680----a-w-c:\windows\system32\RegisterIEPKEYs.exe
    2013-05-08 06:10:12770384----a-w-c:\windows\system32\msvcr100.dll
    2013-05-08 06:10:12421200----a-w-c:\windows\system32\msvcp100.dll
    2013-04-13 04:45:16474624----a-w-c:\windows\apppatch\AcSpecfc.dll
    2013-04-13 04:45:152176512----a-w-c:\windows\apppatch\AcGenral.dll
    2013-04-12 13:45:291211752----a-w-c:\windows\system32\drivers\ntfs.sys
    .
    ============= FINISH: 14:39:09.41 ===============
  4. Marcya Bove

    Marcya Bove Newcomer, in training Topic Starter Posts: 16

    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows 7 Professional
    Boot Device: \Device\HarddiskVolume2
    Install Date: 3/17/2010 8:34:13 PM
    System Uptime: 7/10/2013 11:41:43 AM (3 hours ago)
    .
    Motherboard: Dell Inc. | | 0C27VV
    Processor: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz | CPU | 2933/1066mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 289 GiB total, 77.456 GiB free.
    D: is CDROM ()
    E: is CDROM ()
    F: is Removable
    G: is Removable
    H: is Removable
    J: is Removable
    K: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
    Description: Photosmart C4700 series
    Device ID: ROOT\MULTIFUNCTION\0000
    Manufacturer: HP
    Name: Photosmart C4700 series
    PNP Device ID: ROOT\MULTIFUNCTION\0000
    Service:
    .
    ==== System Restore Points ===================
    .
    RP217: 5/30/2013 12:34:13 PM - Scheduled Checkpoint
    RP218: 5/30/2013 3:44:07 PM - Removed BabylonObjectInstaller
    RP219: 6/18/2013 3:01:00 AM - Windows Update
    RP220: 6/20/2013 6:42:49 PM - Norton Security Suite Registry
    RP221: 6/28/2013 12:00:06 AM - Scheduled Checkpoint
    .
    ==== Installed Programs ======================
    .
    Update for Microsoft Office 2007 (KB2508958)
    32 Bit HP CIO Components Installer
    3ivx MPEG-4 5.0.3 (remove only)
    Adobe Acrobat 9 Standard - English, Français, Deutsch
    Adobe Acrobat 9.5.2 - CPSID_83708
    Adobe AIR
    Adobe Digital Editions
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    AirPort
    AnswerWorks 5.0 English Runtime
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    BioAPI Framework
    BlackBerry Desktop Software 6.1
    BlackBerry Device Software Updater
    BlackBerry Device Software v6.0.0 for the BlackBerry 9700 smartphone
    Bonjour
    Bonjour Print Services
    BufferChm
    Business Contact Manager for Outlook 2007 SP2
    C4700
    Canon G.726 WMP-Decoder
    Canon MovieEdit Task for ZoomBrowser EX
    Canon MP Navigator 2.2
    Canon MP530
    Canon RAW Image Task for ZoomBrowser EX
    Canon Utilities CameraWindow
    Canon Utilities CameraWindow DC
    Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
    Canon Utilities Easy-PhotoPrint EX
    Canon Utilities My Printer
    Canon Utilities MyCamera
    Canon Utilities MyCamera DC
    Canon Utilities PhotoStitch
    Canon Utilities RemoteCapture DC
    Canon Utilities RemoteCapture Task for ZoomBrowser EX
    Canon Utilities ZoomBrowser EX
    Canon ZoomBrowser EX Memory Card Utility
    CardMinder V3.1
    CoffeeCup Free Zip Wizard
    Coupon Printer for Windows
    DCP32MMWrapper
    Dell Backup and Recovery Manager
    Dell Control Point
    Dell ControlPoint Security Manager
    Dell Edoc Viewer
    Dell Embassy Trust Suite by Wave Systems
    Dell Security Device Driver Pack
    Destinations
    DeviceDiscovery
    Document Manager Lite
    Dropbox
    EMBASSY Security Center
    EMBASSY Security Setup
    ESC Home Page Plugin
    FlipShare
    Garmin ANT Agent
    Garmin USB Drivers
    Gemalto
    Google Chrome
    Google Toolbar for Internet Explorer
    Google Update Helper
    GoPro CineForm Studio 1.3.2
    GoToMeeting 5.1.0.880
    GPBaseService2
    HP Customer Participation Program 14.0
    HP Imaging Device Functions 14.0
    HP Photo Creations
    HP Photosmart C4700 All-in-One Driver 14.0 Rel. 6
    HP Smart Web Printing 4.60
    HP Solution Center 14.0
    HP Update
    HPPhotoGadget
    HPProductAssistant
    HPSSupply
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) Network Connections 14.8.43.0
    Intel(R) TV Wizard
    Intel® Active Management Technology
    Intel® Matrix Storage Manager
    iTunes
    Java 7 Update 9
    Java Auto Updater
    Java(TM) 6 Update 31
    Junk Mail filter update
    magicJack
    Malwarebytes Anti-Malware version 1.75.0.1300
    MarketResearch
    MFCLOC
    Microsoft .NET Framework 4 Client Profile
    Microsoft Application Error Reporting
    Microsoft Choice Guard
    Microsoft Money 2004
    Microsoft Money 2004 System Pack
    Microsoft Office 2003 Web Components
    Microsoft Office 2007 Primary Interop Assemblies
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Small Business 2007
    Microsoft Office Small Business Connectivity Components
    Microsoft Office Word MUI (English) 2007
    Microsoft Outlook Personal Folders Backup
    Microsoft Silverlight
    Microsoft SQL Server 2005
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
    Microsoft SQL Server Native Client
    Microsoft SQL Server Setup Support Files (English)
    Microsoft SQL Server VSS Writer
    Microsoft Sync Framework Runtime Native v1.0 (x86)
    Microsoft Sync Framework Services Native v1.0 (x86)
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    MSVCRT
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Network
    Norton Security Suite
    NTRU TCG Software Stack
    Nuance PDF Converter 5
    OGA Notifier 2.0.0048.0
    PowerDVD DX
    Preboot Manager
    Private Information Manager
    PS_AIO_06_C4700_SW_Min
    Quicken 2010
    QuickTime
    QuickTransfer
    Rosetta Stone Ltd Services
    Rosetta Stone TOTALe
    Roxio Creator Audio
    Roxio Creator Copy
    Roxio Creator Data
    Roxio Creator DE 10.3
    Roxio Creator Tools
    Roxio Express Labeler 3
    Roxio Update Manager
    Scan
    ScanSnap Manager
    ScanSnap Organizer
    Scansoft PDF Converter
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
    Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
    Security Wizards
    Shop for HP Supplies
    ShufflePlusVLOI
    SmartWebPrinting
    SO32MMWrapper
    SolutionCenter
    Status
    SUPERAntiSpyware
    Timeslips by Sage 2007
    Toolbox
    TrayApp
    Trusted Drive Manager
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
    Update for Microsoft Office Outlook 2007 Help (KB963677)
    Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817327) 32-Bit Edition
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Publisher 2007 Help (KB963667)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    UPEK TouchChip Fingerprint Reader
    Wave Infrastructure Installer
    Wave Support Software
    WebReg
    Windows Driver Package - Dell Inc. PBADRV System (09/11/2009 1.0.1.6)
    Windows Driver Package - Dynastream Innovations (libusb0) LibUsbDevices (07/07/2009 1.12.2)
    Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
    Windows Driver Package - GoPro (WinUSB) Universal Serial Bus devices (03/07/2012 )
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Mail
    Windows Live Messenger
    Windows Live Movie Maker
    Windows Live Photo Gallery
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Upload Tool
    Windows Live Writer
    Wizard101
    .
    ==== Event Viewer Messages From Past Week ========
    .
    7/9/2013 9:54:33 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Appinfo service.
    7/9/2013 9:54:33 AM, Error: Service Control Manager [7000] - The Application Information service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    7/9/2013 9:14:37 PM, Error: Microsoft-Windows-WMPNSS-Service [14360] - IPv4 support has been disabled in WMPNetworkSvc because NotifyAddrChange encountered error '1450'. To enable IPv4 support, restart the WMPNetworkSvc service.
    7/9/2013 9:07:08 PM, Error: Microsoft-Windows-DistributedCOM [10001] - Unable to start a DCOM Server: {C39EE728-D419-4BD4-A3EF-EDA059DBD935} as /. The error: "1450" Happened while starting this command: C:\Windows\system32\DllHost.exe /Processid:{F9717507-6651-4EDB-BFF7-AE615179BCCF}
    7/9/2013 7:43:22 AM, Error: Service Control Manager [7034] - The Problem Reports and Solutions Control Panel Support service terminated unexpectedly. It has done this 1 time(s).
    7/9/2013 3:19:45 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Software Protection service to connect.
    7/9/2013 3:19:45 PM, Error: Service Control Manager [7000] - The Software Protection service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    7/9/2013 3:17:02 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Google Software Updater service to connect.
    7/9/2013 3:17:02 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service gusvc with arguments "" in order to run the server: {89DAE4CD-9F17-4980-902A-99BA84A8F5C8}
    7/9/2013 3:11:45 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the gpsvc service.
    7/9/2013 3:11:15 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wuauserv service.
    7/9/2013 3:06:51 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
    7/9/2013 11:56:43 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e (0xc0000005, 0x82e6e101, 0xc28cb8d4, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 070913-68500-01.
    7/9/2013 10:17:50 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x00000016, 0x00000002, 0x00000000, 0x82c745f1). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 070913-54303-01.
    7/9/2013 10:00:03 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AeLookupSvc service.
    7/9/2013 10:00:03 AM, Error: Service Control Manager [7000] - The Application Experience service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    7/8/2013 2:48:37 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
    7/8/2013 2:48:01 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
    7/8/2013 2:46:47 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx86 ccSet_N360 discache eeCtrl IDSVix86 spldr SRTSP SRTSPX SymIRON SymNetS Wanarpv6
    7/8/2013 12:58:53 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx86 SRTSP
    7/8/2013 12:56:49 PM, Error: SRTSP [4] - Error loading virus definitions.
    7/8/2013 12:56:44 PM, Error: volmgr [46] - Crash dump initialization failed!
    7/8/2013 12:43:10 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Business Contact Manager SQL Server Startup Service service to connect.
    7/8/2013 12:43:10 PM, Error: Service Control Manager [7000] - The Business Contact Manager SQL Server Startup Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    7/8/2013 12:42:40 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.
    7/8/2013 12:42:40 PM, Error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    7/8/2013 12:42:10 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Base Filtering Engine service to connect.
    7/8/2013 12:42:10 PM, Error: Service Control Manager [7001] - The Windows Firewall service depends on the Base Filtering Engine service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.
    7/8/2013 12:42:10 PM, Error: Service Control Manager [7000] - The Base Filtering Engine service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    7/7/2013 1:00:47 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service.
    7/10/2013 9:17:43 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Winmgmt service.
    7/10/2013 8:19:36 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the User Profile Service service, but this action failed with the following error: An instance of the service is already running.
    7/10/2013 8:17:36 AM, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    7/10/2013 8:14:30 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Peer Networking Identity Manager service to connect.
    7/10/2013 8:14:30 AM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Networking Identity Manager service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.
    7/10/2013 8:14:30 AM, Error: Service Control Manager [7001] - The Peer Name Resolution Protocol service depends on the Peer Networking Identity Manager service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.
    7/10/2013 8:14:30 AM, Error: Service Control Manager [7000] - The Peer Networking Identity Manager service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    7/10/2013 7:52:01 AM, Error: Microsoft-Windows-DistributedCOM [10000] - Unable to start a DCOM Server: {73E709EA-5D93-4B2E-BBB0-99B7938DA9E4}. The error: "1450" Happened while starting this command: C:\Windows\system32\wbem\wmiprvse.exe -Embedding
    7/10/2013 7:40:07 AM, Error: Microsoft-Windows-DistributedCOM [10000] - Unable to start a DCOM Server: {FFF2D28F-E4EE-44D9-8104-8E71556757F6}. The error: "1450" Happened while starting this command: "C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe" -Embedding
    7/10/2013 6:16:19 AM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
    7/10/2013 6:15:51 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
    7/10/2013 6:15:17 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect.
    7/10/2013 6:15:17 AM, Error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    7/10/2013 6:14:32 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.
    7/10/2013 6:14:00 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SSDP Discovery service to connect.
    7/10/2013 6:14:00 AM, Error: Service Control Manager [7000] - The SSDP Discovery service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    7/10/2013 12:29:34 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
    7/10/2013 12:29:34 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error: An instance of the service is already running.
    7/10/2013 12:29:34 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the IKE and AuthIP IPsec Keying Modules service, but this action failed with the following error: An instance of the service is already running.
    7/10/2013 12:29:34 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Computer Browser service, but this action failed with the following error: An instance of the service is already running.
    7/10/2013 12:28:34 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: An instance of the service is already running.
    7/10/2013 12:27:34 PM, Error: Service Control Manager [7034] - The Application Information service terminated unexpectedly. It has done this 1 time(s).
    7/10/2013 12:27:34 PM, Error: Service Control Manager [7031] - The Windows Update service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    7/10/2013 12:27:34 PM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    7/10/2013 12:27:34 PM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    7/10/2013 12:27:34 PM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    7/10/2013 12:27:34 PM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    7/10/2013 12:27:34 PM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    7/10/2013 12:27:34 PM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    7/10/2013 12:27:34 PM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    7/10/2013 12:27:34 PM, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    7/10/2013 12:27:34 PM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    7/10/2013 12:27:34 PM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    7/10/2013 12:27:34 PM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    7/10/2013 12:27:34 PM, Error: Service Control Manager [7031] - The Computer Browser service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    7/10/2013 12:27:34 PM, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    7/10/2013 11:45:05 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Media Player Network Sharing Service service to connect.
    7/10/2013 11:45:05 AM, Error: Service Control Manager [7000] - The Windows Media Player Network Sharing Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    7/10/2013 11:44:30 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Function Discovery Resource Publication service to connect.
    7/10/2013 11:44:30 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.
    7/10/2013 11:44:30 AM, Error: Service Control Manager [7000] - The Function Discovery Resource Publication service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    7/10/2013 11:43:56 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    7/10/2013 11:42:45 AM, Error: Service Control Manager [7001] - The NTRU TSS v1.2.1.29 TCS service depends on the TPM Base Services service which failed to start because of the following error: The operation completed successfully.
    7/10/2013 11:41:03 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
    7/10/2013 11:35:55 AM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
    7/10/2013 11:34:34 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
    7/10/2013 11:34:34 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
    7/10/2013 11:34:34 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
    7/10/2013 11:34:34 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
    7/10/2013 11:34:31 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    7/10/2013 11:34:25 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
    7/10/2013 11:33:55 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx86 ccSet_N360 CSC DfsC discache eeCtrl IDSVix86 NetBIOS NetBT nsiproxy Psched rdbss SASDIFSV SASKUTIL spldr SRTSP SRTSPX SymIRON SymNetS tdx Wanarpv6 WfpLwf
    7/10/2013 11:33:52 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    7/10/2013 11:33:52 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
    7/10/2013 11:33:52 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
    7/10/2013 11:33:52 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
    7/10/2013 11:33:52 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    7/10/2013 11:33:52 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
    7/10/2013 11:33:51 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
    7/10/2013 11:33:51 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
    7/10/2013 11:33:51 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    7/10/2013 11:33:51 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
    .
    ==== End Of File ===========================
  5. Broni

    Broni Malware Annihilator Posts: 46,164   +251

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ================================

    [​IMG] You're running two AV programs, Norton and Webroot.
    You must uninstall one of them.
    If Norton use this tool: http://www.majorgeeks.com/files/details/norton_removal_tool.html

    [​IMG] Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.
    • Close all the running programs
    • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • Pre-scan will start. Let it finish.
    • Click on SCAN button.
    • Wait until the Status box shows Scan Finished
    • Click on Delete.
    • Wait until the Status box shows Deleting Finished.
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • RKreport.txt could also be found on your desktop.
    • If more than one log is produced post all logs.
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

    [​IMG] Create new restore point before proceeding with the next step....
    How to:
    - Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
    - Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
    - Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
    - XP: http://support.microsoft.com/kb/948247

    Download Malwarebytes Anti-Rootkit (MBAR) from HERE
    • Unzip downloaded file.
    • Open the folder where the contents were unzipped and run mbar.exe
    • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    • Wait while the system shuts down and the cleanup process is performed.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
  6. Marcya Bove

    Marcya Bove Newcomer, in training Topic Starter Posts: 16

    RogueKiller V8.6.2 [Jul 5 2013] by Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Feedback : http://www.adlice.com/forum/
    Website : http://www.adlice.com/softwares/roguekiller/
    Blog : http://tigzyrk.blogspot.com/

    Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version
    Started in : Normal mode
    User : Marcya Bove [Admin rights]
    Mode : Scan -- Date : 07/10/2013 20:03:50
    | ARK || FAK || MBR |

    ¤¤¤ Bad processes : 0 ¤¤¤

    ¤¤¤ Registry Entries : 10 ¤¤¤
    [HJ POL] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND
    [HJ POL] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND
    [HJ POL] HKCU\[...]\System : DisableCMD (0) -> FOUND
    [HJ POL] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND
    [HJ POL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
    [HJ POL] HKLM\[...]\System : DisableCMD (0) -> FOUND
    [HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND
    [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
    [HJ INPROC][SUSP PATH] HKCR\[...]\InprocServer32 : (C:\Users\MARCYA~1\AppData\Local\Temp\stfpmus\svdqnyt\wow.dll [x]) -> FOUND

    ¤¤¤ Scheduled tasks : 0 ¤¤¤

    ¤¤¤ Startup Entries : 0 ¤¤¤

    ¤¤¤ Web browsers : 0 ¤¤¤

    ¤¤¤ Particular Files / Folders: ¤¤¤

    ¤¤¤ Driver : [LOADED] ¤¤¤
    [Address] SSDT[13] : NtAlertResumeThread @ 0x82EE5DA1 -> HOOKED (Unknown @ 0x87F6E5B8)
    [Address] SSDT[14] : NtAlertThread @ 0x82E38CC7 -> HOOKED (Unknown @ 0x87F6E698)
    [Address] SSDT[19] : NtAllocateVirtualMemory @ 0x82E31CBC -> HOOKED (Unknown @ 0x87F70F18)
    [Address] SSDT[22] : NtAlpcConnectPort @ 0x82E7D56E -> HOOKED (Unknown @ 0x8776C438)
    [Address] SSDT[43] : NtAssignProcessToJobObject @ 0x82E070BE -> HOOKED (Unknown @ 0x87F5A7D8)
    [Address] SSDT[74] : NtCreateMutant @ 0x82E1834C -> HOOKED (Unknown @ 0x87F5AEA8)
    [Address] SSDT[86] : NtCreateSymbolicLinkObject @ 0x82E099C6 -> HOOKED (Unknown @ 0x87F5A3C8)
    [Address] SSDT[87] : NtCreateThread @ 0x82EE3FDA -> HOOKED (Unknown @ 0x87F50210)
    [Address] SSDT[88] : NtCreateThreadEx @ 0x82E7849B -> HOOKED (Unknown @ 0x87F5A4B8)
    [Address] SSDT[96] : NtDebugActiveProcess @ 0x82EB5EAA -> HOOKED (Unknown @ 0x87F5A8B8)
    [Address] SSDT[111] : NtDuplicateObject @ 0x82E39761 -> HOOKED (Unknown @ 0x87F50A58)
    [Address] SSDT[131] : NtFreeVirtualMemory @ 0x82CC082C -> HOOKED (Unknown @ 0x87F6EF18)
    [Address] SSDT[145] : NtImpersonateAnonymousToken @ 0x82DFD962 -> HOOKED (Unknown @ 0x87F6E3F8)
    [Address] SSDT[147] : NtImpersonateThread @ 0x82E81962 -> HOOKED (Unknown @ 0x87F6E4D8)
    [Address] SSDT[155] : NtLoadDriver @ 0x82DCDC32 -> HOOKED (Unknown @ 0x8776D370)
    [Address] SSDT[168] : NtMapViewOfSection @ 0x82E4E5F1 -> HOOKED (Unknown @ 0x87F6EE18)
    [Address] SSDT[177] : NtOpenEvent @ 0x82E17D48 -> HOOKED (Unknown @ 0x87F5ADC8)
    [Address] SSDT[190] : NtOpenProcess @ 0x82E19B93 -> HOOKED (Unknown @ 0x87F4E618)
    [Address] SSDT[191] : NtOpenProcessToken @ 0x82E6C36F -> HOOKED (Unknown @ 0x87F50838)
    [Address] SSDT[194] : NtOpenSection @ 0x82E719EB -> HOOKED (Unknown @ 0x87F5AB50)
    [Address] SSDT[198] : NtOpenThread @ 0x82E660EE -> HOOKED (Unknown @ 0x87F50468)
    [Address] SSDT[215] : NtProtectVirtualMemory @ 0x82E4A651 -> HOOKED (Unknown @ 0x87F5A630)
    [Address] SSDT[304] : NtResumeThread @ 0x82E786C2 -> HOOKED (Unknown @ 0x87F6E778)
    [Address] SSDT[316] : NtSetContextThread @ 0x82EE584D -> HOOKED (Unknown @ 0x87F6EAB0)
    [Address] SSDT[333] : NtSetInformationProcess @ 0x82E40875 -> HOOKED (Unknown @ 0x87F6EC48)
    [Address] SSDT[350] : NtSetSystemInformation @ 0x82E5637A -> HOOKED (Unknown @ 0x87F5A998)
    [Address] SSDT[366] : NtSuspendProcess @ 0x82EE5CDB -> HOOKED (Unknown @ 0x87F5AC30)
    [Address] SSDT[367] : NtSuspendThread @ 0x82E9D19B -> HOOKED (Unknown @ 0x87F6E8F0)
    [Address] SSDT[370] : NtTerminateProcess @ 0x82E62D86 -> HOOKED (Unknown @ 0x86457428)
    [Address] SSDT[371] : unknown @ 0x82E8069B -> HOOKED (Unknown @ 0x87F6E9D0)
    [Address] SSDT[385] : NtUnmapViewOfSection @ 0x82E6C9AA -> HOOKED (Unknown @ 0x87F6ED38)
    [Address] SSDT[399] : NtWriteVirtualMemory @ 0x82E67A83 -> HOOKED (Unknown @ 0x87F70DE0)
    [Address] Shadow SSDT[318] : NtUserAttachThreadInput -> HOOKED (Unknown @ 0x88017348)
    [Address] Shadow SSDT[402] : NtUserGetAsyncKeyState -> HOOKED (Unknown @ 0x880170D8)
    [Address] Shadow SSDT[434] : NtUserGetKeyboardState -> HOOKED (Unknown @ 0x88586E20)
    [Address] Shadow SSDT[436] : NtUserGetKeyState -> HOOKED (Unknown @ 0x88018008)
    [Address] Shadow SSDT[448] : NtUserGetRawInputData -> HOOKED (Unknown @ 0x884846A0)
    [Address] Shadow SSDT[490] : NtUserMessageCall -> HOOKED (Unknown @ 0x8847A480)
    [Address] Shadow SSDT[508] : NtUserPostMessage -> HOOKED (Unknown @ 0x8847A5E0)
    [Address] Shadow SSDT[509] : NtUserPostThreadMessage -> HOOKED (Unknown @ 0x8847A530)
    [Address] Shadow SSDT[585] : NtUserSetWindowsHookEx -> HOOKED (Unknown @ 0x88019168)
    [Address] Shadow SSDT[588] : NtUserSetWinEventHook -> HOOKED (Unknown @ 0x8856FE50)

    ¤¤¤ External Hives: ¤¤¤

    ¤¤¤ Infection : ¤¤¤

    ¤¤¤ HOSTS File: ¤¤¤
    --> %SystemRoot%\System32\drivers\etc\hosts




    ¤¤¤ MBR Check: ¤¤¤

    +++++ PhysicalDrive0: ARRAY +++++
    --- User ---
    [MBR] 476e0ac5692a292b73649d6414ae6bc0
    [BSP] b0f256072005c314742108053c81553b : Windows 7/8 MBR Code
    Partition table:
    0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 86 Mo
    1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 178176 | Size: 9642 Mo
    2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 19924992 | Size: 295513 Mo
    User != LL1 ... KO!
    --- LL1 ---
    [MBR] bcd8819957920393c467cf85d09fffca
    [BSP] aaa1f575a596addee207e472243e8987 : Windows Vista/7/8 MBR Code
    Partition table:
    0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 86 Mo
    1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 178176 | Size: 9642 Mo
    2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 19924992 | Size: 295513 Mo
    Error reading LL2 MBR!

    Finished : << RKreport[0]_S_07102013_200350.txt >>
  7. Marcya Bove

    Marcya Bove Newcomer, in training Topic Starter Posts: 16

    Malwarebytes Anti-Rootkit BETA 1.06.0.1004
    www.malwarebytes.org

    Database version: v2013.07.11.01

    Windows 7 Service Pack 1 x86 NTFS
    Internet Explorer 10.0.9200.16618
    Marcya Bove :: MARCYABOVE-PC [administrator]

    7/10/2013 8:43:22 PM
    mbar-log-2013-07-10 (20-43-22).txt

    Scan type: Quick scan
    Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
    Scan options disabled: PUP
    Kernel memory modifications detected. Deep Anti-Rootkit Scan engaged.
    Objects scanned: 229861
    Time elapsed: 1 hour(s), 29 minute(s), 37 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    Physical Sectors Detected: 2
    Master Boot Record on Drive #0 (Unknown.Rootkit.MBR) -> Replace on reboot.
    Physical Sector #625137399 on Drive #0 (Forged physical sector) -> Replace on reboot.

    (end)
  8. Marcya Bove

    Marcya Bove Newcomer, in training Topic Starter Posts: 16

    Alwarebytes Anti-Rootkit BETA 1.06.0.1004

    (c) Malwarebytes Corporation 2011-2012

    OS version: 6.1.7601 Windows 7 Service Pack 1 x86

    Account is Administrative

    Internet Explorer version: 10.0.9200.16618

    Java version: 1.6.0_31

    File system is: NTFS
    Disk drives: C:\ DRIVE_FIXED
    CPU speed: 2.926000 GHz
    Memory total: 3451469824, free: 1464852480

    Downloaded database version: v2013.07.11.01
    Initializing...
    ------------ Kernel report ------------
    07/10/2013 20:43:12
    ------------ Loaded modules -----------
    \SystemRoot\system32\ntkrnlpa.exe
    \SystemRoot\system32\halmacpi.dll
    \SystemRoot\system32\kdcom.dll
    \SystemRoot\system32\mcupdate_GenuineIntel.dll
    \SystemRoot\system32\PSHED.dll
    \SystemRoot\system32\BOOTVID.dll
    \SystemRoot\system32\CLFS.SYS
    \SystemRoot\system32\CI.dll
    \SystemRoot\system32\drivers\Wdf01000.sys
    \SystemRoot\system32\drivers\WDFLDR.SYS
    \SystemRoot\system32\drivers\ACPI.sys
    \SystemRoot\system32\drivers\WMILIB.SYS
    \SystemRoot\system32\drivers\msisadrv.sys
    \SystemRoot\system32\drivers\pci.sys
    \SystemRoot\system32\drivers\vdrvroot.sys
    \SystemRoot\System32\drivers\partmgr.sys
    \SystemRoot\system32\drivers\volmgr.sys
    \SystemRoot\System32\drivers\volmgrx.sys
    \SystemRoot\System32\drivers\mountmgr.sys
    \SystemRoot\system32\drivers\vmbus.sys
    \SystemRoot\system32\drivers\winhv.sys
    \SystemRoot\system32\DRIVERS\iaStor.sys
    \SystemRoot\system32\drivers\amdxata.sys
    \SystemRoot\system32\drivers\fltmgr.sys
    \SystemRoot\system32\drivers\N360\1403010.016\SYMDS.SYS
    \SystemRoot\system32\drivers\fileinfo.sys
    \SystemRoot\system32\drivers\N360\1403010.016\SYMEFA.SYS
    \SystemRoot\System32\Drivers\PxHelp20.sys
    \SystemRoot\System32\Drivers\Ntfs.sys
    \SystemRoot\System32\Drivers\msrpc.sys
    \SystemRoot\System32\Drivers\ksecdd.sys
    \SystemRoot\System32\Drivers\cng.sys
    \SystemRoot\System32\drivers\pcw.sys
    \SystemRoot\System32\Drivers\Fs_Rec.sys
    \SystemRoot\system32\drivers\ndis.sys
    \SystemRoot\system32\drivers\NETIO.SYS
    \SystemRoot\System32\Drivers\ksecpkg.sys
    \SystemRoot\System32\drivers\tcpip.sys
    \SystemRoot\System32\drivers\fwpkclnt.sys
    \SystemRoot\system32\drivers\vmstorfl.sys
    \SystemRoot\system32\drivers\volsnap.sys
    \SystemRoot\System32\Drivers\spldr.sys
    \SystemRoot\System32\drivers\rdyboost.sys
    \SystemRoot\system32\DRIVERS\PBADRV.sys
    \SystemRoot\System32\Drivers\mup.sys
    \SystemRoot\System32\drivers\hwpolicy.sys
    \SystemRoot\System32\DRIVERS\fvevol.sys
    \SystemRoot\system32\DRIVERS\disk.sys
    \SystemRoot\system32\DRIVERS\CLASSPNP.SYS
    \SystemRoot\system32\drivers\cdrom.sys
    \SystemRoot\system32\drivers\N360\1403010.016\ccSetx86.sys
    \SystemRoot\System32\Drivers\N360\1403010.016\SRTSP.SYS
    \SystemRoot\system32\drivers\N360\1403010.016\SRTSPX.SYS
    \SystemRoot\system32\drivers\N360\1403010.016\Ironx86.SYS
    \??\C:\Windows\system32\Drivers\SYMEVENT.SYS
    \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\VirusDefs\20130710.017\NAVEX15.SYS
    \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\VirusDefs\20130710.017\NAVENG.SYS
    \SystemRoot\System32\Drivers\Null.SYS
    \SystemRoot\System32\Drivers\Beep.SYS
    \SystemRoot\System32\drivers\vga.sys
    \SystemRoot\System32\drivers\VIDEOPRT.SYS
    \SystemRoot\System32\drivers\watchdog.sys
    \SystemRoot\System32\DRIVERS\RDPCDD.sys
    \SystemRoot\system32\drivers\rdpencdd.sys
    \SystemRoot\system32\drivers\rdprefmp.sys
    \SystemRoot\System32\Drivers\Msfs.SYS
    \SystemRoot\System32\Drivers\Npfs.SYS
    \SystemRoot\system32\DRIVERS\tdx.sys
    \SystemRoot\system32\DRIVERS\TDI.SYS
    \SystemRoot\system32\drivers\afd.sys
    \SystemRoot\System32\DRIVERS\netbt.sys
    \SystemRoot\system32\DRIVERS\wfplwf.sys
    \SystemRoot\system32\DRIVERS\pacer.sys
    \SystemRoot\system32\DRIVERS\netbios.sys
    \SystemRoot\system32\DRIVERS\serial.sys
    \SystemRoot\system32\DRIVERS\wanarp.sys
    \SystemRoot\system32\drivers\termdd.sys
    \SystemRoot\System32\Drivers\N360\1403010.016\SYMNETS.SYS
    \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS
    \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS
    \SystemRoot\system32\DRIVERS\rdbss.sys
    \SystemRoot\system32\drivers\nsiproxy.sys
    \SystemRoot\system32\drivers\mssmbios.sys
    \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130710.001\IDSvix86.sys
    \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
    \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
    \SystemRoot\System32\drivers\discache.sys
    \SystemRoot\system32\drivers\csc.sys
    \SystemRoot\System32\Drivers\dfsc.sys
    \SystemRoot\system32\DRIVERS\blbdrive.sys
    \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130702.001_470\BHDrvx86.sys
    \SystemRoot\system32\DRIVERS\tunnel.sys
    \SystemRoot\system32\DRIVERS\intelppm.sys
    \SystemRoot\system32\drivers\wmiacpi.sys
    \SystemRoot\system32\DRIVERS\igdkmd32.sys
    \SystemRoot\System32\drivers\dxgkrnl.sys
    \SystemRoot\System32\drivers\dxgmms1.sys
    \SystemRoot\system32\DRIVERS\e1k6232.sys
    \SystemRoot\system32\DRIVERS\usbuhci.sys
    \SystemRoot\system32\DRIVERS\USBPORT.SYS
    \SystemRoot\system32\DRIVERS\usbehci.sys
    \SystemRoot\system32\drivers\HDAudBus.sys
    \SystemRoot\system32\DRIVERS\parport.sys
    \SystemRoot\system32\DRIVERS\serenum.sys
    \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
    \SystemRoot\system32\drivers\CompositeBus.sys
    \SystemRoot\system32\DRIVERS\serscan.sys
    \SystemRoot\System32\Drivers\RootMdm.sys
    \SystemRoot\system32\drivers\modem.sys
    \SystemRoot\system32\DRIVERS\AgileVpn.sys
    \SystemRoot\system32\DRIVERS\rasl2tp.sys
    \SystemRoot\system32\DRIVERS\ndistapi.sys
    \SystemRoot\system32\DRIVERS\ndiswan.sys
    \SystemRoot\system32\DRIVERS\raspppoe.sys
    \SystemRoot\system32\DRIVERS\raspptp.sys
    \SystemRoot\system32\DRIVERS\rassstp.sys
    \SystemRoot\system32\DRIVERS\RimSerial.sys
    \SystemRoot\system32\DRIVERS\rdpbus.sys
    \SystemRoot\system32\drivers\kbdclass.sys
    \SystemRoot\system32\drivers\mouclass.sys
    \SystemRoot\system32\drivers\swenum.sys
    \SystemRoot\system32\drivers\ks.sys
    \SystemRoot\system32\DRIVERS\umbus.sys
    \SystemRoot\system32\DRIVERS\usbhub.sys
    \SystemRoot\System32\Drivers\NDProxy.SYS
    \SystemRoot\system32\drivers\ADIHdAud.sys
    \SystemRoot\system32\drivers\portcls.sys
    \SystemRoot\system32\drivers\drmk.sys
    \SystemRoot\System32\Drivers\crashdmp.sys
    \SystemRoot\System32\Drivers\dump_iaStor.sys
    \SystemRoot\System32\Drivers\dump_dumpfve.sys
    \SystemRoot\system32\DRIVERS\usbccgp.sys
    \SystemRoot\system32\DRIVERS\USBD.SYS
    \SystemRoot\system32\drivers\hidusb.sys
    \SystemRoot\system32\drivers\HIDCLASS.SYS
    \SystemRoot\system32\drivers\HIDPARSE.SYS
    \SystemRoot\system32\DRIVERS\mouhid.sys
    \SystemRoot\system32\DRIVERS\USBSTOR.SYS
    \SystemRoot\system32\drivers\usbaudio.sys
    \SystemRoot\system32\drivers\kbdhid.sys
    \SystemRoot\System32\win32k.sys
    \SystemRoot\System32\drivers\Dxapi.sys
    \SystemRoot\system32\DRIVERS\monitor.sys
    \SystemRoot\System32\TSDDD.dll
    \SystemRoot\System32\cdd.dll
    \SystemRoot\system32\drivers\luafv.sys
    \SystemRoot\system32\DRIVERS\WavxDMgr.sys
    \??\C:\Windows\system32\drivers\mbam.sys
    \SystemRoot\system32\DRIVERS\lltdio.sys
    \SystemRoot\system32\DRIVERS\rspndr.sys
    \SystemRoot\system32\drivers\HTTP.sys
    \SystemRoot\System32\Drivers\fastfat.SYS
    \SystemRoot\system32\DRIVERS\cdfs.sys
    \SystemRoot\system32\DRIVERS\bowser.sys
    \SystemRoot\System32\drivers\mpsdrv.sys
    \SystemRoot\system32\DRIVERS\mrxsmb.sys
    \SystemRoot\system32\DRIVERS\mrxsmb10.sys
    \SystemRoot\system32\DRIVERS\mrxsmb20.sys
    \SystemRoot\system32\DRIVERS\parvdm.sys
    \SystemRoot\system32\drivers\peauth.sys
    \SystemRoot\System32\Drivers\secdrv.SYS
    \SystemRoot\System32\DRIVERS\srvnet.sys
    \SystemRoot\System32\drivers\tcpipreg.sys
    \SystemRoot\System32\DRIVERS\srv2.sys
    \SystemRoot\System32\DRIVERS\srv.sys
    \SystemRoot\system32\drivers\WudfPf.sys
    \SystemRoot\system32\DRIVERS\WSDPrint.sys
    \SystemRoot\System32\ATMFD.DLL
    \SystemRoot\system32\DRIVERS\asyncmac.sys
    \??\C:\Windows\system32\drivers\mbamchameleon.sys
    \SystemRoot\system32\drivers\spsys.sys
    \??\C:\Windows\system32\drivers\mbamswissarmy.sys
    \Windows\System32\ntdll.dll
    \Windows\System32\smss.exe
    \Windows\System32\apisetschema.dll
    \Windows\System32\autochk.exe
    \Windows\System32\ws2_32.dll
    \Windows\System32\user32.dll
    \Windows\System32\oleaut32.dll
    \Windows\System32\msvcrt.dll
    \Windows\System32\ole32.dll
    \Windows\System32\urlmon.dll
    \Windows\System32\shlwapi.dll
    \Windows\System32\kernel32.dll
    \Windows\System32\nsi.dll
    \Windows\System32\rpcrt4.dll
    \Windows\System32\wininet.dll
    \Windows\System32\imm32.dll
    \Windows\System32\clbcatq.dll
    ----------- End -----------
    Done!
    <<<1>>>
    Upper Device Name: \Device\Harddisk5\DR5
    Upper Device Object: 0xffffffff88555030
    Upper Device Driver Name: \Driver\Disk\
    Lower Device Name: \Device\0000008b\
    Lower Device Object: 0xffffffff876cf688
    Lower Device Driver Name: \Driver\USBSTOR\
    <<<1>>>
    Upper Device Name: \Device\Harddisk4\DR4
    Upper Device Object: 0xffffffff8854eac8
    Upper Device Driver Name: \Driver\Disk\
    Lower Device Name: \Device\0000008a\
    Lower Device Object: 0xffffffff8854c688
    Lower Device Driver Name: \Driver\USBSTOR\
    <<<1>>>
    Upper Device Name: \Device\Harddisk3\DR3
    Upper Device Object: 0xffffffff8854dac8
    Upper Device Driver Name: \Driver\Disk\
    Lower Device Name: \Device\00000089\
    Lower Device Object: 0xffffffff85b5b688
    Lower Device Driver Name: \Driver\USBSTOR\
    <<<1>>>
    Upper Device Name: \Device\Harddisk2\DR2
    Upper Device Object: 0xffffffff88539ac8
    Upper Device Driver Name: \Driver\Disk\
    Lower Device Name: \Device\00000088\
    Lower Device Object: 0xffffffff8853b030
    Lower Device Driver Name: \Driver\USBSTOR\
    <<<1>>>
    Upper Device Name: \Device\Harddisk1\DR1
    Upper Device Object: 0xffffffff85b5b120
    Upper Device Driver Name: \Driver\Disk\
    Lower Device Name: \Device\00000087\
    Lower Device Object: 0xffffffff8853ac30
    Lower Device Driver Name: \Driver\USBSTOR\
    <<<1>>>
    Upper Device Name: \Device\Harddisk0\DR0
    Upper Device Object: 0xffffffff8727c2e0
    Upper Device Driver Name: \Driver\Disk\
    Lower Device Name: \Device\Ide\IAAStorageDevice-1\
    Lower Device Object: 0xffffffff86448028
    Lower Device Driver Name: \00005410\
    IRP handler 0 of \Driver\iaStor points to an unknown module
    Unhooking enabled.
    <<<1>>>
    Upper Device Name: \Device\Harddisk5\DR5
    Upper Device Object: 0xffffffff88555030
    Upper Device Driver Name: \Driver\Disk\
    Lower Device Name: \Device\0000008b\
    Lower Device Object: 0xffffffff876cf688
    Lower Device Driver Name: \Driver\USBSTOR\
    Driver name found: USBSTOR
    Initialization returned 0x0
    Load Function returned 0x0
    <<<1>>>
    Upper Device Name: \Device\Harddisk4\DR4
    Upper Device Object: 0xffffffff8854eac8
    Upper Device Driver Name: \Driver\Disk\
    Lower Device Name: \Device\0000008a\
    Lower Device Object: 0xffffffff8854c688
    Lower Device Driver Name: \Driver\USBSTOR\
    Driver name found: USBSTOR
    <<<1>>>
    Upper Device Name: \Device\Harddisk3\DR3
    Upper Device Object: 0xffffffff8854dac8
    Upper Device Driver Name: \Driver\Disk\
    Lower Device Name: \Device\00000089\
    Lower Device Object: 0xffffffff85b5b688
    Lower Device Driver Name: \Driver\USBSTOR\
    Driver name found: USBSTOR
    <<<1>>>
    Upper Device Name: \Device\Harddisk2\DR2
    Upper Device Object: 0xffffffff88539ac8
    Upper Device Driver Name: \Driver\Disk\
    Lower Device Name: \Device\00000088\
    Lower Device Object: 0xffffffff8853b030
    Lower Device Driver Name: \Driver\USBSTOR\
    Driver name found: USBSTOR
    <<<1>>>
    Upper Device Name: \Device\Harddisk1\DR1
    Upper Device Object: 0xffffffff85b5b120
    Upper Device Driver Name: \Driver\Disk\
    Lower Device Name: \Device\00000087\
    Lower Device Object: 0xffffffff8853ac30
    Lower Device Driver Name: \Driver\USBSTOR\
    Driver name found: USBSTOR
    <<<1>>>
    Upper Device Name: \Device\Harddisk0\DR0
    Upper Device Object: 0xffffffff8727c2e0
    Upper Device Driver Name: \Driver\Disk\
    Lower Device Name: \Device\Ide\IAAStorageDevice-1\
    Lower Device Object: 0xffffffff86448028
    Lower Device Driver Name: \00005410\
    Driver name found: iaStor
    Initialization returned 0x0
    Load Function returned 0x0
    <<<2>>>
    Device number: 0, partition: 3
    Physical Sector Size: 512
    Drive: 0, DevicePointer: 0xffffffff8727c2e0, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
    --------- Disk Stack ------
    DevicePointer: 0xffffffff8727d020, DeviceName: Unknown, DriverName: \Driver\partmgr\
    DevicePointer: 0xffffffff8727c2e0, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
    DevicePointer: 0xffffffff86448028, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \00005410\
    ------------ End ----------
    Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
    Upper DeviceData: 0xffffffff89ece0c8, 0xffffffff8727c2e0, 0xffffffff8656a048
    Lower DeviceData: 0xffffffffbad22dc0, 0xffffffff86448028, 0xffffffff8649b398
    <<<3>>>
    Volume: C:
    File system type: NTFS
    SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
    <<<2>>>
    Device number: 0, partition: 3
    <<<3>>>
    Volume: C:
    File system type: NTFS
    SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
    Scanning drivers directory: C:\Windows\system32\drivers...
    <<<2>>>
    Device number: 0, partition: 3
    <<<3>>>
    Volume: C:
    File system type: NTFS
    SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
    Done!
    Drive 0
    Scanning MBR on drive 0...
    MBR buffers are not equal
    MBR is forged! [0c09dbfb6e001608950df0db533ee0d1]
    Inspecting partition table:
    MBR Signature: 55AA
    Disk Signature: 48000000

    Partition information:

    Partition 0 type is Other (0xde)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63 Numsec = 176652

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 178176 Numsec = 19746816
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 19924992 Numsec = 605210624

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0 Numsec = 0

    Replacement MBR for a drive 0 found
    MBR infection found on drive 0
    Disk Size: 320070483968 bytes
    Sector size: 512 bytes

    Scanning physical sectors of unpartitioned space on drive 0 (1-62-625117664-625137664)...
    Sectors 625137399 - 625137663 --> [Forged physical sectors]
    Done!
    Physical Sector Size: 0
    Drive: 1, DevicePointer: 0xffffffff85b5b120, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
    --------- Disk Stack ------
    DevicePointer: 0xffffffff8854ca00, DeviceName: Unknown, DriverName: \Driver\partmgr\
    DevicePointer: 0xffffffff85b5b120, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
    DevicePointer: 0xffffffff8853ac30, DeviceName: \Device\00000087\, DriverName: \Driver\USBSTOR\
    ------------ End ----------
    Physical Sector Size: 0
    Drive: 2, DevicePointer: 0xffffffff88539ac8, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
    --------- Disk Stack ------
    DevicePointer: 0xffffffff885397a8, DeviceName: Unknown, DriverName: \Driver\partmgr\
    DevicePointer: 0xffffffff88539ac8, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
    DevicePointer: 0xffffffff8853b030, DeviceName: \Device\00000088\, DriverName: \Driver\USBSTOR\
    ------------ End ----------
    Physical Sector Size: 0
    Drive: 3, DevicePointer: 0xffffffff8854dac8, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
    --------- Disk Stack ------
    DevicePointer: 0xffffffff8854d7a8, DeviceName: Unknown, DriverName: \Driver\partmgr\
    DevicePointer: 0xffffffff8854dac8, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
    DevicePointer: 0xffffffff85b5b688, DeviceName: \Device\00000089\, DriverName: \Driver\USBSTOR\
    ------------ End ----------
    Physical Sector Size: 0
    Drive: 4, DevicePointer: 0xffffffff8854eac8, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
    --------- Disk Stack ------
    DevicePointer: 0xffffffff8854d498, DeviceName: Unknown, DriverName: \Driver\partmgr\
    DevicePointer: 0xffffffff8854eac8, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
    DevicePointer: 0xffffffff8854c688, DeviceName: \Device\0000008a\, DriverName: \Driver\USBSTOR\
    ------------ End ----------
    Physical Sector Size: 512
    Drive: 5, DevicePointer: 0xffffffff88555030, DeviceName: \Device\Harddisk5\DR5\, DriverName: \Driver\Disk\
    --------- Disk Stack ------
    DevicePointer: 0xffffffff8854c368, DeviceName: Unknown, DriverName: \Driver\partmgr\
    DevicePointer: 0xffffffff88555030, DeviceName: \Device\Harddisk5\DR5\, DriverName: \Driver\Disk\
    DevicePointer: 0xffffffff876cf688, DeviceName: \Device\0000008b\, DriverName: \Driver\USBSTOR\
    ------------ End ----------
    Alternate DeviceName: \Device\Harddisk5\DR5\, DriverName: \Driver\Disk\
    Upper DeviceData: 0xffffffffba5e3dc0, 0xffffffff88555030, 0xffffffff85c61ac8
    Lower DeviceData: 0xffffffffbddea4d8, 0xffffffff876cf688, 0xffffffff87421af0
    Drive 5
    Scanning MBR on drive 5...
    MBR on drive 5 is invalid or encrypted
    Disk Size: 18612224 bytes
    Sector size: 512 bytes

    Done!
    Scan finished
    Creating System Restore point...
    Cleaning up...
    <<<2>>>
    Device number: 0, partition: 3
    <<<3>>>
    Volume: C:
    File system type: NTFS
    SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
    <<<2>>>
    Device number: 0, partition: 3
    <<<3>>>
    Volume: C:
    File system type: NTFS
    SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
    Removal scheduling successful. System shutdown needed.
    System shutdown occurred
  9. Broni

    Broni Malware Annihilator Posts: 46,164   +251

    Please re-run MBAR one more time.
  10. Marcya Bove

    Marcya Bove Newcomer, in training Topic Starter Posts: 16

    Looks good thanks for your help:

    Malwarebytes Anti-Rootkit BETA 1.06.0.1004
    www.malwarebytes.org

    Database version: v2013.07.11.08

    Windows 7 Service Pack 1 x86 NTFS
    Internet Explorer 10.0.9200.16635
    Marcya Bove :: MARCYABOVE-PC [administrator]

    7/11/2013 10:19:28 PM
    mbar-log-2013-07-11 (22-19-28).txt

    Scan type: Quick scan
    Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
    Scan options disabled: PUP
    Objects scanned: 228938
    Time elapsed: 18 minute(s), 6 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    Physical Sectors Detected: 0
    (No malicious items detected)

    (end)
  11. Broni

    Broni Malware Annihilator Posts: 46,164   +251

    Very good :)

    [​IMG] Create new restore point before proceeding with the next step....
    How to:
    - Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
    - Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
    - Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
    - XP: http://support.microsoft.com/kb/948247

    [​IMG] Please download ComboFix from Here, Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
      If the connection is not there use restore point you created prior to running Combofix.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try the following...

    Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Download Rkill (courtesy of BleepingComputer.com) to your desktop.
    There are 2 different versions. If one of them won't run then download and try to run the other one.
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
    iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

    Restart computer in safe mode

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    When the scan is done Notepad will open with rKill.txt log.
    NOTE. rKill.txt log will also be present on your desktop.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
     
  12. Marcya Bove

    Marcya Bove Newcomer, in training Topic Starter Posts: 16

    ComboFix 13-07-15.01 - Marcya Bove 07/16/2013 15:33:49.1.2 - x86
    Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3292.1587 [GMT -5:00]
    Running from: c:\users\Marcya Bove\Downloads\ComboFix.exe
    AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
    FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
    SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    C:\install.exe
    c:\programdata\Microsoft\Windows\DRM\A7A5.tmp
    c:\users\Marcya Bove\~of5555.tmp
    c:\users\Marcya Bove\~of6FE9.tmp
    c:\users\Marcya Bove\g2mdlhlpx.exe
    c:\windows\COUPon~1.ocx
    c:\windows\system32\test
    .
    .
    ((((((((((((((((((((((((( Files Created from 2013-06-16 to 2013-07-16 )))))))))))))))))))))))))))))))
    .
    .
    2013-07-16 20:44 . 2013-07-16 20:44--------d-----w-c:\users\Default\AppData\Local\temp
    2013-07-16 04:33 . 2013-07-16 04:33--------d-----w-c:\windows\system32\drivers\N360\1404000.028
    2013-07-12 03:19 . 2013-07-15 13:40--------d-----w-c:\programdata\Malwarebytes' Anti-Malware (portable)
    2013-07-11 07:09 . 2013-05-27 04:57680960----a-w-c:\program files\Windows Defender\MpSvc.dll
    2013-07-11 07:09 . 2013-05-27 04:57392704----a-w-c:\program files\Windows Defender\MpClient.dll
    2013-07-11 07:09 . 2013-05-27 04:57224768----a-w-c:\program files\Windows Defender\MpCommu.dll
    2013-07-11 07:09 . 2013-04-10 05:041221632----a-w-c:\program files\Windows Journal\NBDoc.DLL
    2013-07-11 07:09 . 2013-04-10 05:03936448----a-w-c:\program files\Common Files\Microsoft Shared\ink\journal.dll
    2013-07-11 07:09 . 2013-04-10 05:03988672----a-w-c:\program files\Windows Journal\JNTFiltr.dll
    2013-07-11 07:09 . 2013-04-10 05:03969216----a-w-c:\program files\Windows Journal\JNWDRV.dll
    2013-07-11 07:09 . 2013-05-06 04:561620480----a-w-c:\windows\system32\WMVDECOD.DLL
    2013-07-11 07:09 . 2013-06-04 04:53509440----a-w-c:\windows\system32\qedit.dll
    2013-07-11 07:09 . 2013-06-05 03:052347520----a-w-c:\windows\system32\win32k.sys
    2013-07-11 07:09 . 2013-04-09 23:341247744----a-w-c:\windows\system32\DWrite.dll
    2013-07-09 16:58 . 2013-07-09 16:589842040----a-w-c:\program files\Common Files\wruninstall.exe
    2013-07-09 12:39 . 2013-07-10 16:33--------d-----w-c:\programdata\WRData
    2013-07-08 20:13 . 2013-07-08 20:13--------d-----w-c:\users\Marcya Bove\AppData\Roaming\SUPERAntiSpyware.com
    2013-07-08 20:11 . 2013-07-09 02:40--------d-----w-c:\program files\SUPERAntiSpyware
    2013-07-08 20:11 . 2013-07-08 20:11--------d-----w-c:\programdata\SUPERAntiSpyware.com
    2013-07-08 20:06 . 2013-07-08 20:06--------d-----w-c:\users\Marcya Bove\AppData\Roaming\Malwarebytes
    2013-07-08 20:06 . 2013-07-08 20:06--------d-----w-c:\programdata\Malwarebytes
    2013-07-08 20:06 . 2013-07-08 20:06--------d-----w-c:\program files\Malwarebytes' Anti-Malware
    2013-07-08 20:06 . 2013-04-04 19:5022856----a-w-c:\windows\system32\drivers\mbam.sys
    2013-07-03 14:49 . 2013-07-03 14:49--------d-----w-c:\windows\Sun
    2013-06-17 14:17 . 2013-04-25 23:301505280----a-w-c:\windows\system32\d3d11.dll
    2013-06-17 14:17 . 2013-05-10 03:2024576----a-w-c:\windows\system32\cryptdlg.dll
    2013-06-17 14:17 . 2013-04-26 04:55492544----a-w-c:\windows\system32\win32spl.dll
    2013-06-17 14:16 . 2013-05-13 04:451160192----a-w-c:\windows\system32\crypt32.dll
    2013-06-17 14:16 . 2013-05-13 03:08903168----a-w-c:\windows\system32\certutil.exe
    2013-06-17 14:16 . 2013-05-13 04:45140288----a-w-c:\windows\system32\cryptsvc.dll
    2013-06-17 14:16 . 2013-05-13 04:45103936----a-w-c:\windows\system32\cryptnet.dll
    2013-06-17 14:16 . 2013-05-13 03:0843008----a-w-c:\windows\system32\certenc.dll
    2013-06-17 14:16 . 2013-05-06 05:063968872----a-w-c:\windows\system32\ntkrnlpa.exe
    2013-06-17 14:16 . 2013-05-06 05:063913576----a-w-c:\windows\system32\ntoskrnl.exe
    2013-06-17 14:16 . 2013-04-17 07:021230336----a-w-c:\windows\system32\WindowsCodecs.dll
    2013-06-17 14:16 . 2013-05-08 05:381293672----a-w-c:\windows\system32\drivers\tcpip.sys
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2013-07-16 14:41 . 2010-03-18 02:03142496----a-w-c:\windows\system32\drivers\SYMEVENT.SYS
    2013-07-15 13:43 . 2010-03-18 01:340----a-w-c:\users\Marcya Bove\AppData\Local\WavXMapDrive.bat
    2013-06-17 18:13 . 2012-11-27 16:59692104----a-w-c:\windows\system32\FlashPlayerApp.exe
    2013-06-17 18:13 . 2012-02-13 03:3771048----a-w-c:\windows\system32\FlashPlayerCPLApp.cpl
    2013-05-08 06:10 . 2013-05-22 20:06770384----a-w-c:\windows\system32\msvcr100.dll
    2013-05-08 06:10 . 2013-05-22 20:06421200----a-w-c:\windows\system32\msvcp100.dll
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\EnabledUnlockedFDEIconOverlay]
    @="{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}"
    [HKEY_CLASSES_ROOT\CLSID\{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}]
    2009-11-24 19:4862832----a-w-c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UninitializedFdeIconOverlay]
    @="{CF08DA3E-C97D-4891-A66B-E39B28DD270F}"
    [HKEY_CLASSES_ROOT\CLSID\{CF08DA3E-C97D-4891-A66B-E39B28DD270F}]
    2009-11-24 19:4862832----a-w-c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "cdloader"="c:\users\Marcya Bove\AppData\Roaming\mjusbsp\cdloader2.exe" [2011-08-23 50592]
    "TSTimer"="c:\program files\Timeslips\TSTimer.exe" [2006-11-09 2429992]
    "MoneyAgent"="c:\program files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 200704]
    "ANT Agent"="c:\program files\Garmin\ANT Agent\ANT Agent.exe" [2010-05-20 12026216]
    "ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]
    "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-05-11 39408]
    "SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2013-07-09 4760816]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2009-06-22 1314816]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-08-22 141848]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-08-22 174104]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2009-08-22 151064]
    "IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-06-04 186904]
    "picon"="c:\program files\Common Files\Intel\Privacy Icon\PIconStartup.exe" [2009-10-15 104960]
    "WavXMgr"="c:\program files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe" [2010-01-05 147328]
    "DellControlPoint"="c:\program files\Dell\Dell ControlPoint\Dell.ControlPoint.exe" [2009-11-02 657920]
    "USCService"="c:\program files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe" [2010-01-06 34232]
    "Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2012-07-31 41944]
    "Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2012-07-30 640480]
    "PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520]
    "DBRMTray"="c:\dell\DBRM\Reminder\DbrmTrayIcon.exe" [2009-11-12 203776]
    "CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2009-11-02 2508104]
    "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-11 919008]
    "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-12-13 421160]
    "HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2009-11-18 54576]
    "RIMBBLaunchAgent.exe"="c:\program files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2011-02-18 79192]
    "PDF5 Registry Controller"="c:\program files\Nuance\PDF Converter 5\RegistryController.exe" [2008-02-02 58656]
    "SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2007-03-26 210472]
    "Nuance PDF Converter 5-reminder"="c:\program files\Nuance\PDF Converter 5\Ereg\Ereg.exe" [2007-08-31 328992]
    "AirPort Base Station Agent"="c:\program files\AirPort\APAgent.exe" [2009-11-11 771360]
    "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
    "DBRMTray"="c:\dell\DBRM\Reminder\TrayApp.exe" [2009-10-18 7168]
    .
    c:\users\Marcya Bove\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    Dropbox.lnk - c:\users\Marcya Bove\AppData\Roaming\Dropbox\bin\Dropbox.exe /systemstartup [2013-5-24 27776968]
    ScanSnap Manager.lnk - c:\program files\PFU\ScanSnap\Driver\PfuSsMon.exe [2011-11-11 1769472]
    .
    c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
    CardMinder Viewer.lnk - c:\program files\PFU\ScanSnap\CardMinder V3.1\CardLauncher.exe [2011-11-11 36864]
    CineForm Status.lnk - c:\program files\CineForm\Tools\GoProCineFormStatusViewer.exe [2012-10-28 152064]
    Conversion to PDF with ScanSnap Organizer.lnk - c:\program files\PFU\ScanSnap\Organizer\PfuSsOrgOcrChk.exe [2011-11-11 24576]
    HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-11-18 275072]
    ScanSnap Manager.lnk - c:\program files\PFU\ScanSnap\Driver\PfuSsMon.exe [2011-11-11 1769472]
    TdmNotify.lnk - c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmNotify.exe [2009-11-24 132456]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "EnableUIADesktopToggle"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
    "NoDevMgrUpdate"= 0 (0x0)
    "NoDFSTab"= 0 (0x0)
    "NoEncryptOnMove"= 0 (0x0)
    "NoResolveTrack"= 0 (0x0)
    "NoStartMenuSubFolders"= 0 (0x0)
    .
    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
    "NoDevMgrUpdate"= 0 (0x0)
    "NoDFSTab"= 0 (0x0)
    "NoEncryptOnMove"= 0 (0x0)
    "NoResolveTrack"= 0 (0x0)
    "NoStartMenuSubFolders"= 0 (0x0)
    .
    [HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
    "DisableLocalMachineRun"= 0 (0x0)
    "DisableLocalMachineRunOnce"= 0 (0x0)
    "DisableCurrentUserRun"= 0 (0x0)
    "DisableCurrentUserRunOnce"= 0 (0x0)
    "NoFile"= 0 (0x0)
    "HideClock"= 0 (0x0)
    "NoDevMgrUpdate"= 0 (0x0)
    "NoDFSTab"= 0 (0x0)
    "NoEncryptOnMove"= 0 (0x0)
    "NoResolveTrack"= 0 (0x0)
    "NoStartMenuSubFolders"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
    "aux3"=wdmaud.drv
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
    @=""
    .
    R2 TSScheduleBackup;TimeslipsBackup;c:\windows\system32\TSSchBkpService.exe [2006-11-09 705024]
    R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\Drivers\N360\0308000.029\SYMNDISV.SYS [x]
    R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-03-29 1343400]
    S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\1404000.028\SYMDS.SYS [2013-05-21 367704]
    S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\1404000.028\SYMEFA.SYS [2013-05-23 934488]
    S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130702.001_470\BHDrvx86.sys [2013-07-02 1002072]
    S1 ccSet_N360;Norton Security Suite Settings Manager;c:\windows\system32\drivers\N360\1404000.028\ccSetx86.sys [2013-04-16 134744]
    S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130713.001\IDSvix86.sys [2013-07-05 386720]
    S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2011-07-22 12880]
    S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2011-07-12 67664]
    S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\1404000.028\Ironx86.SYS [2012-07-28 175264]
    S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [2012-07-11 116608]
    S2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-04-04 418376]
    S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2013-04-04 701512]
    S2 N360;Norton Security Suite;c:\program files\Norton Security Suite\Engine\20.4.0.40\ccSvcHst.exe [2013-05-21 144368]
    S2 RosettaStoneDaemon;RosettaStoneDaemon;c:\program files\RosettaStoneLtdServices\RosettaStoneDaemon.exe [2012-06-19 1646608]
    S2 UNS;Intel(R) Management and Security Application User Notification Service;c:\program files\Common Files\Intel\Privacy Icon\UNS\UNS.exe [2009-10-15 2066968]
    S3 e1kexpress;Intel(R) PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\DRIVERS\e1k6232.sys [2009-11-06 214696]
    S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-07-08 106656]
    S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-04-04 22856]
    S3 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360\1403010.016\SYMNETS.SYS [2012-07-23 338592]
    .
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    HPZ12REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
    HPServiceREG_MULTI_SZ HPSLPSVC
    hpdevmgmtREG_MULTI_SZ hpqcxs08 hpqddsvc
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2013-07-16 c:\windows\Tasks\Adobe Flash Player Updater.job
    - c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-11-27 18:13]
    .
    2013-07-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2010-05-11 13:59]
    .
    2013-07-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2010-05-11 13:59]
    .
    2013-07-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1083727749-1802919016-236354538-1003Core.job
    - c:\users\Marcya Bove\AppData\Local\Google\Update\GoogleUpdate.exe [2012-03-05 23:31]
    .
    2013-07-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1083727749-1802919016-236354538-1003UA.job
    - c:\users\Marcya Bove\AppData\Local\Google\Update\GoogleUpdate.exe [2012-03-05 23:31]
    .
    .
    ------- Supplementary Scan -------
    .
    uInternet Settings,ProxyOverride = *.local
    IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office12\EXCEL.EXE/3000
    IE: Open with Nuance PDF Converter 5.0 - c:\program files\Nuance\PDF Converter 5\cnvres_eng.dll /100
    TCP: DhcpNameServer = 10.0.1.1
    DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.2.0/GarminAxControl.CAB
    .
    .
    ------- File Associations -------
    .
    JSEFile="%SystemRoot%\System32\WScript.exe" "%1" %*
    .
    - - - - ORPHANS REMOVED - - - -
    .
    Toolbar-Locked - (no file)
    ShellIconOverlayIdentifiers-{FB314ED9-A251-47B7-93E1-CDD82E34AF8B} - (no file)
    ShellIconOverlayIdentifiers-{FB314EDA-A251-47B7-93E1-CDD82E34AF8B} - (no file)
    ShellIconOverlayIdentifiers-{FB314EDB-A251-47B7-93E1-CDD82E34AF8B} - (no file)
    HKCU-Run-MobileAppSync - c:\program files\Mobile App Sync\D2MClient.exe
    .
    .
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\services\N360]
    "ImagePath"="\"c:\program files\Norton Security Suite\Engine\20.4.0.40\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton Security Suite\Engine\20.4.0.40\diMaster.dll\" /prefetch:1"
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
    "Enabled"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
    @="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker5"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
    @Denied: (Full) (Everyone)
    .
    Completion time: 2013-07-16 15:46:13
    ComboFix-quarantined-files.txt 2013-07-16 20:46
    .
    Pre-Run: 95,714,619,392 bytes free
    Post-Run: 95,475,429,376 bytes free
    .
    - - End Of File - - 579B60A23F0FE805A9180431F459C543
    A36C5E4F47E84449FF07ED3517B43A31
  13. Marcya Bove

    Marcya Bove Newcomer, in training Topic Starter Posts: 16

    My Timeslips no longer works. When I attempt to open it I get Access violation at address 005ECC55 in module 'Timeslips.exe.' Read of address 0000000.

    Can I uninstall and reinstall this program?
  14. Broni

    Broni Malware Annihilator Posts: 46,164   +251

    Yes, you can.

    Any other issues?


    [​IMG] Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on adwcleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the contents of that logfile with your next reply.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.

    [​IMG] Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.

    [​IMG] Download OTL to your Desktop.
    Alternate download: http://www.itxassoci...T-Tools/OTL.exe
    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Click the Scan All Users checkbox.
    • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
  15. Marcya Bove

    Marcya Bove Newcomer, in training Topic Starter Posts: 16

    # AdwCleaner v2.305 - Logfile created 07/16/2013 at 17:24:22
    # Updated 11/07/2013 by Xplode
    # Operating system : Windows 7 Professional Service Pack 1 (32 bits)
    # User : Marcya Bove - MARCYABOVE-PC
    # Boot Mode : Normal
    # Running from : C:\Users\Marcya Bove\Desktop\adwcleaner.exe
    # Option [Delete]


    ***** [Services] *****


    ***** [Files / Folders] *****

    File Deleted : C:\END
    File Deleted : C:\user.js
    Folder Deleted : C:\Program Files\Conduit
    Folder Deleted : C:\Program Files\OApps
    Folder Deleted : C:\ProgramData\Ask
    Folder Deleted : C:\ProgramData\Babylon
    Folder Deleted : C:\ProgramData\visualbee
    Folder Deleted : C:\Users\Marcya Bove\AppData\Local\Conduit
    Folder Deleted : C:\Users\Marcya Bove\AppData\Local\getsavin
    Folder Deleted : C:\Users\Marcya Bove\AppData\Local\visualbeeexe
    Folder Deleted : C:\Users\Marcya Bove\AppData\LocalLow\Conduit
    Folder Deleted : C:\Users\Marcya Bove\AppData\LocalLow\delta
    Folder Deleted : C:\Users\Marcya Bove\AppData\LocalLow\PriceGong
    Folder Deleted : C:\Users\Marcya Bove\AppData\Roaming\Babylon
    Folder Deleted : C:\Users\Marcya Bove\AppData\Roaming\yourfiledownloader

    ***** [Registry] *****

    Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
    Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
    Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
    Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
    Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
    Key Deleted : HKCU\Software\BabSolution
    Key Deleted : HKCU\Software\Conduit
    Key Deleted : HKCU\Software\ConduitSearchScopes
    Key Deleted : HKCU\Software\DataMngr_Toolbar
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE07101B-46D4-4A98-AF68-0333EA26E113}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE07101B-46D4-4A98-AF68-0333EA26E113}
    Key Deleted : HKCU\Software\YahooPartnerToolbar
    Key Deleted : HKCU\Software\YourFileDownloader
    Key Deleted : HKCU\Toolbar
    Key Deleted : HKLM\SOFTWARE\5f55d8dde03be443
    Key Deleted : HKLM\Software\Babylon
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{56561B2A-FB5D-363A-9631-4C03D6054209}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CCB08265-B35D-30B2-A6AF-6986CA957358}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CD92622E-49B9-33B7-98D1-EC51049457D7}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E041E037-FA4B-364A-B440-7A1051EA0301}
    Key Deleted : HKLM\SOFTWARE\Classes\IESmartBar.DockingPanel
    Key Deleted : HKLM\SOFTWARE\Classes\IESmartBar.IESmartBar
    Key Deleted : HKLM\SOFTWARE\Classes\IESmartBar.IESmartBarBandObject
    Key Deleted : HKLM\SOFTWARE\Classes\IESmartBar.SmartbarDisplayState
    Key Deleted : HKLM\SOFTWARE\Classes\IESmartBar.SmartbarMenuForm
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}
    Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
    Key Deleted : HKLM\Software\Conduit
    Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
    Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
    Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\QuickShare_RASAPI32
    Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\QuickShare_RASMANCS
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
    Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E
    Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
    Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1A24B5BB8521B03E0C8D908F5ABC0AE6
    Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2B0D56C4F4C46D844A57FFED6F0D2852
    Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536
    Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0
    Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\649A52D257CA5DB4EAAE8BA9EB23E467
    Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA
    Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96
    Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59
    Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BCDA179D619B91648538E3394CAC94CC
    Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA
    Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E
    Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF
    Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E
    Key Deleted : HKLM\Software\YourFileDownloader
    Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]

    ***** [Internet Browsers] *****

    -\\ Internet Explorer v10.0.9200.16635

    [OK] Registry is clean.

    -\\ Google Chrome v26.0.1410.64

    File : C:\Users\Marcya Bove\AppData\Local\Google\Chrome\User Data\Default\Preferences

    Deleted [l.2450] : homepage = "hxxp://search.babylon.com/?affID=119523&tt=gc_&babsrc=HP_ss_gin2g&mntrId=4C64002564C[...]

    *************************

    AdwCleaner[S1].txt - [6741 octets] - [16/07/2013 17:24:22]

    ########## EOF - C:\AdwCleaner[S1].txt - [6801 octets] ##########
  16. Marcya Bove

    Marcya Bove Newcomer, in training Topic Starter Posts: 16

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Junkware Removal Tool (JRT) by Thisisu
    Version: 5.1.1 (07.15.2013:2)
    OS: Windows 7 Professional x86
    Ran by Marcya Bove on Tue 07/16/2013 at 17:31:22.45
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




    ~~~ Services



    ~~~ Registry Values



    ~~~ Registry Keys

    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\solid savings
    Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\visualbee
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\visualbee



    ~~~ Files

    Successfully deleted: [File] C:\eula.1028.txt
    Successfully deleted: [File] C:\eula.1031.txt
    Successfully deleted: [File] C:\eula.1033.txt
    Successfully deleted: [File] C:\eula.1036.txt
    Successfully deleted: [File] C:\eula.1040.txt
    Successfully deleted: [File] C:\eula.1041.txt
    Successfully deleted: [File] C:\eula.1042.txt
    Successfully deleted: [File] C:\eula.2052.txt
    Successfully deleted: [File] C:\install.res.1028.dll
    Successfully deleted: [File] C:\install.res.1031.dll
    Successfully deleted: [File] C:\install.res.1033.dll
    Successfully deleted: [File] C:\install.res.1036.dll
    Successfully deleted: [File] C:\install.res.1040.dll
    Successfully deleted: [File] C:\install.res.1041.dll
    Successfully deleted: [File] C:\install.res.1042.dll
    Successfully deleted: [File] C:\install.res.2052.dll
    Successfully deleted: [File] C:\install.res.3082.dll



    ~~~ Folders

    Successfully deleted: [Folder] "C:\Users\Marcya Bove\appdata\local\visualbeeclient"
    Successfully deleted: [Folder] "C:\Program Files\coupons"
    Successfully deleted: [Folder] "C:\Program Files\otshot"



    ~~~ Event Viewer Logs were cleared





    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Scan was completed on Tue 07/16/2013 at 17:33:08.05
    End of JRT log
  17. Marcya Bove

    Marcya Bove Newcomer, in training Topic Starter Posts: 16

    OTL logfile created on: 7/16/2013 7:47:58 PM - Run 2
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Marcya Bove\Downloads
    Professional Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
    Internet Explorer (Version = 9.10.9200.16635)
    Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

    3.21 Gb Total Physical Memory | 1.60 Gb Available Physical Memory | 49.72% Memory free
    6.43 Gb Paging File | 4.95 Gb Available in Paging File | 77.02% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
    Drive C: | 288.59 Gb Total Space | 88.63 Gb Free Space | 30.71% Space Free | Partition Type: NTFS
    Drive F: | 17.59 Mb Total Space | 17.24 Mb Free Space | 97.98% Space Free | Partition Type: FAT

    Computer Name: MARCYABOVE-PC | User Name: Marcya Bove | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: All users | Quick Scan
    Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

    ========== Processes (SafeList) ==========

    PRC - [2013/07/16 17:35:07 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Marcya Bove\Downloads\OTL.exe
    PRC - [2013/05/24 19:47:30 | 027,776,968 | ---- | M] (Dropbox, Inc.) -- C:\Users\Marcya Bove\AppData\Roaming\Dropbox\bin\Dropbox.exe
    PRC - [2013/05/20 23:44:22 | 000,144,368 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton Security Suite\Engine\20.4.0.40\ccsvchst.exe
    PRC - [2013/04/04 14:50:32 | 000,701,512 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    PRC - [2013/04/04 14:50:32 | 000,532,040 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
    PRC - [2012/11/22 21:48:41 | 000,049,152 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\taskhost.exe
    PRC - [2012/10/28 02:48:58 | 000,152,064 | ---- | M] (GoPro) -- C:\Program Files\CineForm\Tools\GoProCineFormStatusViewer.exe
    PRC - [2012/07/30 16:02:22 | 000,640,480 | ---- | M] (Adobe Systems Inc.) -- C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
    PRC - [2012/07/11 13:54:49 | 000,116,608 | ---- | M] (SUPERAntiSpyware.com) -- C:\Program Files\SUPERAntiSpyware\SASCore.exe
    PRC - [2012/06/19 17:21:24 | 001,646,608 | ---- | M] (Rosetta Stone Ltd.) -- C:\Program Files\RosettaStoneLtdServices\RosettaStoneDaemon.exe
    PRC - [2011/02/25 00:30:54 | 002,616,320 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
    PRC - [2011/02/18 11:47:12 | 000,079,192 | ---- | M] (Research In Motion Limited) -- C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
    PRC - [2010/05/20 14:34:30 | 012,026,216 | ---- | M] (GARMIN Corp.) -- C:\Program Files\Garmin\ANT Agent\ANT Agent.exe
    PRC - [2010/01/05 19:23:58 | 000,034,232 | ---- | M] (Broadcom Corporation) -- C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
    PRC - [2010/01/05 13:04:04 | 000,147,328 | ---- | M] (Wave Systems Corp.) -- C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe
    PRC - [2009/11/24 14:48:36 | 001,148,264 | ---- | M] (Wave Systems Corp.) -- C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
    PRC - [2009/11/24 14:48:32 | 000,132,456 | ---- | M] (Wave Systems Corp.) -- C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmNotify.exe
    PRC - [2009/11/19 12:26:54 | 000,455,944 | ---- | M] () -- C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
    PRC - [2009/11/12 11:55:30 | 000,203,776 | ---- | M] (Microsoft) -- C:\dell\DBRM\Reminder\DbrmTrayicon.exe
    PRC - [2009/11/11 17:17:02 | 000,771,360 | ---- | M] (Apple Inc.) -- C:\Program Files\AirPort\APAgent.exe
    PRC - [2009/11/02 11:30:00 | 002,508,104 | ---- | M] (CANON INC.) -- C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
    PRC - [2009/11/02 10:40:54 | 000,657,920 | ---- | M] (Dell Inc.) -- C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe
    PRC - [2009/10/15 12:22:14 | 002,066,968 | ---- | M] (Intel Corporation) -- C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe
    PRC - [2009/10/15 12:22:08 | 000,174,616 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\AMT\lms.exe
    PRC - [2009/06/24 19:19:50 | 000,140,520 | ---- | M] (CyberLink Corp.) -- C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
    PRC - [2009/06/04 18:03:32 | 000,186,904 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    PRC - [2009/06/04 18:03:06 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
    PRC - [2009/02/20 08:46:52 | 000,030,312 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
    PRC - [2007/03/30 23:14:06 | 001,769,472 | ---- | M] (PFU LIMITED) -- C:\Program Files\PFU\ScanSnap\Driver\PfuSsMon.exe
    PRC - [2007/03/27 17:53:44 | 000,040,960 | ---- | M] (PFU LIMITED) -- C:\Program Files\PFU\ScanSnap\Organizer\Ocr\PfuSsOrgOcr.exe
    PRC - [2006/11/09 09:47:44 | 002,429,992 | ---- | M] (Sage Software SB, Inc.) -- C:\Program Files\Timeslips\TSTimer.exe
    PRC - [2006/11/09 09:34:02 | 000,705,024 | ---- | M] () -- C:\Windows\System32\TSSchBkpService.exe
    PRC - [2006/10/09 14:43:18 | 000,036,864 | ---- | M] (PFU Limited.) -- C:\Program Files\PFU\ScanSnap\CardMinder V3.1\CardLauncher.exe
    PRC - [2003/06/18 12:00:00 | 000,200,704 | ---- | M] (Microsoft Corp.) -- C:\Program Files\Microsoft Money\System\mnyexpr.exe


    ========== Modules (No Company Name) ==========

    MOD - [2013/07/11 03:30:29 | 001,051,136 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\a7a3ebc76a454af37918211506e81e31\System.Management.ni.dll
    MOD - [2013/07/11 03:26:50 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\178644ab40108f3becd8b91049a254c3\System.Windows.Forms.ni.dll
    MOD - [2013/07/11 03:26:44 | 001,593,344 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\bfa7a95284aec941f4b03bae0debe07c\System.Drawing.ni.dll
    MOD - [2013/07/11 03:26:28 | 005,464,064 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\32066405eb9ab14056b2af3115d2a6de\System.Xml.ni.dll
    MOD - [2013/07/11 03:26:24 | 000,978,432 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\9e24b9ffd816c0c90efc4d3fc9fd745f\System.Configuration.ni.dll
    MOD - [2013/07/11 03:26:23 | 007,989,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\187c13e8967097d2ed1e5f123e7d890a\System.ni.dll
    MOD - [2013/07/11 03:26:11 | 011,499,520 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\9a6c1b7af18b4d5a91dc7f8d6617522f\mscorlib.ni.dll
    MOD - [2013/03/13 15:48:52 | 024,978,944 | ---- | M] () -- C:\Users\Marcya Bove\AppData\Roaming\Dropbox\bin\libcef.dll
    MOD - [2012/11/13 18:32:50 | 003,558,400 | ---- | M] () -- C:\Users\Marcya Bove\AppData\Roaming\Dropbox\bin\wxmsw28uh_vc.dll
    MOD - [2012/05/30 09:51:08 | 000,699,280 | R--- | M] () -- C:\Program Files\Norton Security Suite\Engine\20.4.0.40\wincfi39.dll
    MOD - [2010/11/17 14:16:56 | 000,067,872 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
    MOD - [2010/03/15 07:25:00 | 000,046,480 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\Status Lib\1.6.453.27565__f25c74fcad379103\Status Lib.dll
    MOD - [2010/03/15 07:25:00 | 000,014,240 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\StatusInterfaces\1.6.453.27562__4ca2a925deedf37d\StatusInterfaces.dll
    MOD - [2009/11/19 14:47:10 | 000,249,856 | ---- | M] () -- C:\Windows\System32\wxvault.dll
    MOD - [2009/11/13 07:17:00 | 000,010,752 | ---- | M] () -- C:\Windows\System32\Wavx_ESC_Logging.dll
    MOD - [2009/01/18 14:50:01 | 000,417,792 | ---- | M] () -- C:\Program Files\Adobe\Acrobat 9.0\Acrobat\AdobeXMP.dll
    MOD - [2008/11/12 12:24:40 | 000,004,608 | ---- | M] () -- C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\TspPopup_ENU.dll
    MOD - [2007/11/16 15:02:18 | 000,479,232 | R--- | M] () -- C:\Program Files\Adobe\Acrobat 9.0\Acrobat\ccme_base.dll
    MOD - [2007/11/16 15:02:18 | 000,401,408 | R--- | M] () -- C:\Program Files\Adobe\Acrobat 9.0\Acrobat\cryptocme2.dll
    MOD - [2007/02/27 20:34:32 | 000,167,936 | ---- | M] () -- C:\Program Files\PFU\ScanSnap\Driver\SSsltsa.dll
    MOD - [2006/10/12 16:14:50 | 000,036,864 | ---- | M] () -- C:\Program Files\PFU\ScanSnap\Driver\PfuUpdater.dll
    MOD - [2006/05/10 17:18:06 | 000,010,240 | ---- | M] () -- C:\Program Files\PFU\ScanSnap\Driver\SecurityManager.dll
    MOD - [2006/05/10 17:18:04 | 000,009,216 | ---- | M] () -- C:\Program Files\PFU\ScanSnap\Driver\PolicyCommon.dll
    MOD - [2006/05/10 16:18:06 | 000,010,240 | ---- | M] () -- C:\Program Files\PFU\ScanSnap\Organizer\Ocr\SecurityManager.dll
    MOD - [2006/05/10 16:18:04 | 000,009,216 | ---- | M] () -- C:\Program Files\PFU\ScanSnap\Organizer\Ocr\PolicyCommon.dll
    MOD - [2005/07/08 12:36:40 | 000,094,208 | ---- | M] () -- C:\Program Files\PFU\ScanSnap\Driver\f5bdkedr.dll
    MOD - [2005/01/19 19:48:00 | 000,028,672 | ---- | M] () -- C:\Program Files\PFU\ScanSnap\CardMinder V3.1\CardPath.dll
    MOD - [2003/11/20 22:56:18 | 000,294,912 | ---- | M] () -- C:\Program Files\PFU\ScanSnap\Driver\ssIplA6.dll
    MOD - [2003/11/20 22:56:16 | 000,020,480 | ---- | M] () -- C:\Program Files\PFU\ScanSnap\Driver\ssIpl.dll
    MOD - [2003/03/26 19:46:36 | 000,135,168 | ---- | M] () -- C:\Program Files\PFU\ScanSnap\Driver\PfuSsImgIO.dll
    MOD - [1999/06/21 05:10:00 | 000,589,312 | ---- | M] () -- C:\Program Files\Borland\Common Files\BDE\IDAPI32.DLL
    MOD - [1999/06/21 05:10:00 | 000,255,488 | ---- | M] () -- C:\Program Files\Borland\Common Files\BDE\IDPDX32.DLL
    MOD - [1999/06/21 05:10:00 | 000,116,736 | ---- | M] () -- C:\Program Files\Borland\Common Files\BDE\IDR20009.DLL
    MOD - [1999/06/21 05:10:00 | 000,101,376 | ---- | M] () -- C:\Program Files\Borland\Common Files\BDE\BANTAM.DLL
    MOD - [1996/12/19 14:24:26 | 000,068,608 | ---- | M] () -- C:\Program Files\PFU\ScanSnap\Driver\F5BDKAKU.DLL


    ========== Services (SafeList) ==========

    SRV - File not found [Auto | Stopped] -- C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe -- (RoxLiveShare9)
    SRV - [2013/06/17 13:13:35 | 000,256,904 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
    SRV - [2013/05/26 23:57:27 | 000,680,960 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
    SRV - [2013/05/20 23:44:22 | 000,144,368 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Norton Security Suite\Engine\20.4.0.40\ccSvcHst.exe -- (N360)
    SRV - [2013/04/04 14:50:32 | 000,701,512 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe -- (MBAMService)
    SRV - [2013/04/04 14:50:32 | 000,418,376 | ---- | M] (Malwarebytes Corporation) [Auto | Stopped] -- C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe -- (MBAMScheduler)
    SRV - [2012/07/11 13:54:49 | 000,116,608 | ---- | M] (SUPERAntiSpyware.com) [Auto | Running] -- C:\Program Files\SUPERAntiSpyware\SASCore.exe -- (!SASCORE)
    SRV - [2012/06/19 17:21:24 | 001,646,608 | ---- | M] (Rosetta Stone Ltd.) [Auto | Running] -- C:\Program Files\RosettaStoneLtdServices\RosettaStoneDaemon.exe -- (RosettaStoneDaemon)
    SRV - [2011/07/05 09:00:35 | 001,045,256 | ---- | M] (Acresso Software Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe -- (FLEXnet Licensing Service)
    SRV - [2010/03/29 03:00:26 | 001,343,400 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\Wat\WatAdminSvc.exe -- (WatAdminSvc)
    SRV - [2009/11/24 14:48:36 | 001,148,264 | ---- | M] (Wave Systems Corp.) [Auto | Running] -- C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe -- (TdmService)
    SRV - [2009/11/19 12:26:54 | 000,455,944 | ---- | M] () [Auto | Running] -- C:\Program Files\Flip Video\FlipShare\FlipShareService.exe -- (FlipShare Service)
    SRV - [2009/11/18 15:35:48 | 001,032,192 | ---- | M] (Wave Systems Corp.) [On_Demand | Stopped] -- C:\Program Files\Wave Systems Corp\Secure Storage Manager\SecureStorageService.exe -- (SecureStorageService)
    SRV - [2009/10/15 12:22:14 | 002,066,968 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe -- (UNS)
    SRV - [2009/10/15 12:22:08 | 000,174,616 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\AMT\lms.exe -- (LMS)
    SRV - [2009/07/13 20:16:15 | 000,016,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\StorSvc.dll -- (StorSvc)
    SRV - [2009/07/13 20:16:13 | 000,025,088 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\sensrsvc.dll -- (SensrSvc)
    SRV - [2009/07/13 20:16:12 | 001,004,544 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\PeerDistSvc.dll -- (PeerDistSvc)
    SRV - [2009/06/04 18:03:06 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON)
    SRV - [2009/02/20 08:46:52 | 000,030,312 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe -- (BcmSqlStartupSvc)
    SRV - [2008/11/12 12:25:48 | 001,273,856 | ---- | M] () [Auto | Stopped] -- C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe -- (tcsd_win32.exe)
    SRV - [2006/11/09 09:34:02 | 000,705,024 | ---- | M] () [Auto | Running] -- C:\Windows\System32\TSSchBkpService.exe -- (TSScheduleBackup)


    ========== Driver Services (SafeList) ==========

    DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\System32\Drivers\N360\0308000.029\SYMNDISV.SYS -- (SYMNDISV)
    DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\System32\Drivers\N360\0308000.029\SYMFW.SYS -- (SYMFW)
    DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Users\MARCYA~1\AppData\Local\Temp\catchme.sys -- (catchme)
    DRV - [2013/07/16 09:41:05 | 000,142,496 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\SYMEVENT.SYS -- (SymEvent)
    DRV - [2013/07/08 04:27:25 | 001,611,992 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\VirusDefs\20130716.017\NAVEX15.SYS -- (NAVEX15)
    DRV - [2013/07/08 04:27:25 | 000,106,656 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
    DRV - [2013/07/08 04:27:25 | 000,093,272 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\VirusDefs\20130716.017\NAVENG.SYS -- (NAVENG)
    DRV - [2013/07/05 15:14:20 | 000,386,720 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130716.001\IDSvix86.sys -- (IDSVix86)
    DRV - [2013/07/02 03:01:42 | 001,002,072 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130715.001\BHDrvx86.sys -- (BHDrvx86)
    DRV - [2013/05/23 00:25:28 | 000,934,488 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\System32\drivers\N360\1404000.028\symefa.sys -- (SymEFA)
    DRV - [2013/05/21 00:02:00 | 000,367,704 | ---- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\N360\1404000.028\symds.sys -- (SymDS)
    DRV - [2013/05/16 00:02:14 | 000,603,224 | ---- | M] (Symantec Corporation) [File_System | System | Running] -- C:\Windows\System32\drivers\N360\1404000.028\srtsp.sys -- (SRTSP)
    DRV - [2013/04/24 19:43:56 | 000,339,544 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\N360\1404000.028\symnets.sys -- (SymNetS)
    DRV - [2013/04/15 21:41:14 | 000,134,744 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\N360\1404000.028\ccsetx86.sys -- (ccSet_N360)
    DRV - [2013/04/04 14:50:32 | 000,022,856 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\System32\drivers\mbam.sys -- (MBAMProtector)
    DRV - [2013/03/04 20:21:36 | 000,032,344 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\N360\1404000.028\srtspx.sys -- (SRTSPX)
    DRV - [2012/08/08 21:32:51 | 000,376,480 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
    DRV - [2012/07/27 22:05:22 | 000,175,264 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\N360\1404000.028\ironx86.sys -- (SymIRON)
    DRV - [2011/07/22 11:27:02 | 000,012,880 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\sasdifsv.sys -- (SASDIFSV)
    DRV - [2011/07/12 16:55:22 | 000,067,664 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS -- (SASKUTIL)
    DRV - [2010/11/20 07:30:15 | 000,175,360 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\vmbus.sys -- (vmbus)
    DRV - [2010/11/20 07:30:15 | 000,040,704 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\vmstorfl.sys -- (storflt)
    DRV - [2010/11/20 07:30:15 | 000,028,032 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\storvsc.sys -- (storvsc)
    DRV - [2010/11/20 05:24:41 | 000,052,224 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\TsUsbFlt.sys -- (TsUsbFlt)
    DRV - [2010/11/20 04:59:44 | 000,035,968 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\winusb.sys -- (WinUsb)
    DRV - [2010/11/20 04:14:45 | 000,017,920 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\VMBusHID.sys -- (VMBusHID)
    DRV - [2010/11/20 04:14:41 | 000,005,632 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\vms3cap.sys -- (s3cap)
    DRV - [2010/01/05 13:03:58 | 000,211,328 | ---- | M] (Wave Systems Corp.) [File_System | Auto | Running] -- C:\Windows\System32\drivers\WavxDMgr.sys -- (WavxDMgr)
    DRV - [2009/11/05 20:35:22 | 000,214,696 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\e1k6232.sys -- (e1kexpress)
    DRV - [2009/07/13 19:18:07 | 000,017,920 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\WSDPrint.sys -- (WSDPrintDevice)
    DRV - [2009/06/23 17:28:12 | 000,040,832 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\HECI.sys -- (HECI)
    DRV - [2008/06/04 12:14:00 | 000,026,608 | ---- | M] (Dell Inc) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\PBADRV.sys -- (PBADRV)
    DRV - [2007/09/06 20:53:00 | 000,014,848 | ---- | M] (Silicon Laboratories) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\DSI_SiUSBXp_3_1.sys -- (DSI_SiUSBXp_3_1)


    ========== Standard Registry (SafeList) ==========


    ========== Internet Explorer ==========

    IE - HKLM\..\SearchScopes,DefaultScope =
    IE - HKLM\..\SearchScopes\{1AA41A2F-DFAC-45C9-B959-23CF4F92BF64}: "URL" = http://www.bing.com/search?q={searchTerms}&form=DLRDF8&pc=MDDR&src=IE-SearchBox
    IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7


    IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
    IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

    IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
    IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

    IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

    IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

    IE - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
    IE - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
    IE - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
    IE - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&sourceid=ie7&rlz=1I7GGLL_enUS379
    IE - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
    IE - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local


    ========== FireFox ==========

    FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32_11_7_700_224.dll ()
    FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
    FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
    FF - HKLM\Software\MozillaPlugins\@canon.com/EPPEX: C:\Program Files\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL (CANON INC.)
    FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.9.2: C:\Windows\system32\npDeployJava1.dll (Oracle Corporation)
    FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.9.2: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8081.0709: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@RIM.com/WebSLLauncher,version=1.0: C:\Program Files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll ()
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\Adobe Acrobat: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Air\nppdf32.dll (Adobe Systems Inc.)
    FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Marcya Bove\AppData\Local\Google\Update\1.3.21.145\npGoogleUpdate3.dll File not found

    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2011/01/22 21:01:45 | 000,000,000 | ---D | M]
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\coFFPlgn\ [2013/07/16 17:26:27 | 000,000,000 | ---D | M]
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\IPSFFPlgn\ [2013/07/08 15:55:28 | 000,000,000 | ---D | M]
    FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2011/01/22 21:01:45 | 000,000,000 | ---D | M]

    [2012/07/27 16:05:07 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
  18. Marcya Bove

    Marcya Bove Newcomer, in training Topic Starter Posts: 16

    ========== Chrome ==========

    CHR - default_search_provider: Google (Enabled)
    CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:eek:riginalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}ie={inputEncoding}
    CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&q={searchTerms}&{google:cursorPosition}sugkey={google:suggestAPIKeyParameter}
    CHR - homepage: http://www.google.com/
    CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
    CHR - plugin: Native Client (Enabled) = C:\Users\Marcya Bove\AppData\Local\Google\Chrome\Application\26.0.1410.64\ppGoogleNaClPluginChrome.dll
    CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\Marcya Bove\AppData\Local\Google\Chrome\Application\26.0.1410.64\pdf.dll
    CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Marcya Bove\AppData\Local\Google\Chrome\Application\26.0.1410.64\gcswf32.dll
    CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Browser\nppdf32.dll
    CHR - plugin: CANON iMAGE GATEWAY Album Plugin Utility (Enabled) = C:\Program Files\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL
    CHR - plugin: RIM Handheld Application Loader (Enabled) = C:\Program Files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll
    CHR - plugin: Google Update (Enabled) = C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll
    CHR - plugin: Java(TM) Platform SE 6 U31 (Enabled) = C:\Program Files\Java\jre6\bin\plugin2\npjp2.dll
    CHR - plugin: Windows Live Photo Gallery (Enabled) = C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll
    CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll
    CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files\Microsoft Silverlight\5.1.10411.0\npctrl.dll
    CHR - Extension: YouTube = C:\Users\Marcya Bove\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
    CHR - Extension: Google Search = C:\Users\Marcya Bove\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
    CHR - Extension: Norton Identity Protection = C:\Users\Marcya Bove\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2013.4.0.10_0\
    CHR - Extension: Gmail = C:\Users\Marcya Bove\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

    O1 HOSTS File: ([2013/07/16 15:44:09 | 000,000,027 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
    O1 - Hosts: 127.0.0.1 localhost
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
    O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\20.4.0.40\coieplg.dll (Symantec Corporation)
    O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\20.4.0.40\ips\ipsbho.dll (Symantec Corporation)
    O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
    O2 - BHO: (Adobe PDF Conversion Toolbar Helper) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
    O2 - BHO: (Webroot Vault) - {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} - C:\ProgramData\WRData\pkg\LPBar.dll File not found
    O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
    O2 - BHO: (SmartSelect Class) - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No CLSID value found.
    O3 - HKLM\..\Toolbar: (Adobe PDF) - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
    O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\20.4.0.40\coieplg.dll (Symantec Corporation)
    O3 - HKLM\..\Toolbar: (Webroot Toolbar) - {97ab88ef-346b-4179-a0b1-7445896547a5} - C:\ProgramData\WRData\pkg\LPBar.dll File not found
    O3 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
    O3 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\..\Toolbar\WebBrowser: (Adobe PDF) - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
    O3 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\20.4.0.40\coieplg.dll (Symantec Corporation)
    O4 - HKLM..\Run: [Acrobat Assistant 8.0] C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe (Adobe Systems Inc.)
    O4 - HKLM..\Run: [Adobe Acrobat Speed Launcher] C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe (Adobe Systems Incorporated)
    O4 - HKLM..\Run: [AirPort Base Station Agent] C:\Program Files\AirPort\APAgent.exe (Apple Inc.)
    O4 - HKLM..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe (CANON INC.)
    O4 - HKLM..\Run: [DBRMTray] C:\dell\DBRM\Reminder\DbrmTrayicon.exe (Microsoft)
    O4 - HKLM..\Run: [DellControlPoint] C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe (Dell Inc.)
    O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
    O4 - HKLM..\Run: [Nuance PDF Converter 5-reminder] C:\Program Files\Nuance\PDF Converter 5\Ereg\Ereg.exe (Nuance Communications, Inc.)
    O4 - HKLM..\Run: [PDF5 Registry Controller] C:\Program Files\Nuance\PDF Converter 5\RegistryController.exe (Nuance Communications, Inc.)
    O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
    O4 - HKLM..\Run: [picon] C:\Program Files\Common Files\Intel\Privacy Icon\PIconStartup.exe ()
    O4 - HKLM..\Run: [RIMBBLaunchAgent.exe] C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe (Research In Motion Limited)
    O4 - HKLM..\Run: [USCService] C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe (Broadcom Corporation)
    O4 - HKLM..\Run: [WavXMgr] C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe (Wave Systems Corp.)
    O4 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003..\Run: [ANT Agent] C:\Program Files\Garmin\ANT Agent\ANT Agent.exe (GARMIN Corp.)
    O4 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003..\Run: [cdloader] C:\Users\Marcya Bove\AppData\Roaming\mjusbsp\cdloader2.exe (magicJack L.P.)
    O4 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003..\Run: [MoneyAgent] C:\Program Files\Microsoft Money\System\mnyexpr.exe (Microsoft Corp.)
    O4 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE (SUPERAntiSpyware.com)
    O4 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003..\Run: [TSTimer] C:\Program Files\Timeslips\TSTimer.exe (Sage Software SB, Inc.)
    O4 - HKLM..\RunOnce: [DBRMTray] C:\dell\DBRM\Reminder\TrayApp.exe (Microsoft)
    O4 - Startup: C:\Users\Marcya Bove\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk = C:\Users\Marcya Bove\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
    O4 - Startup: C:\Users\Marcya Bove\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ScanSnap Manager.lnk = C:\Program Files\PFU\ScanSnap\Driver\PfuSsMon.exe (PFU LIMITED)
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Activities present
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDevMgrUpdate = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoSetTaskbar = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDeletePrinter = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDFSTab = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoChangeStartMenu = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoEncryptOnMove = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoRunasInstallPrompt = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoResolveSearch = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoResolveTrack = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoHardwareTab = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoStartMenuSubFolders = 0
    O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: DisableLocalMachineRun = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: DisableLocalMachineRunOnce = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: DisableCurrentUserRun = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: DisableCurrentUserRunOnce = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoShellSearchButton = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoFile = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HideClock = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoTrayItemsDisplay = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoSetFolders = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDevMgrUpdate = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoClose = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoSetTaskbar = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDeletePrinter = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDFSTab = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoChangeStartMenu = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoLogoff = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: StartMenuLogoff = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoEncryptOnMove = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoRunasInstallPrompt = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoResolveSearch = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoResolveTrack = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoSaveSettings = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoHardwareTab = 0
    O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoStartMenuSubFolders = 0
    O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: DisableLocalMachineRun = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: DisableLocalMachineRunOnce = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: DisableCurrentUserRun = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: DisableCurrentUserRunOnce = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoShellSearchButton = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoFile = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HideClock = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoTrayItemsDisplay = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoSetFolders = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDevMgrUpdate = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoClose = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoSetTaskbar = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDeletePrinter = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDFSTab = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoChangeStartMenu = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoLogoff = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: StartMenuLogoff = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoEncryptOnMove = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoRunasInstallPrompt = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoResolveSearch = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoResolveTrack = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoSaveSettings = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoHardwareTab = 0
    O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoStartMenuSubFolders = 0
    O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoViewOnDrive = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoControlPanel = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: DisableLocalMachineRun = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: DisableLocalMachineRunOnce = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: DisableCurrentUserRun = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: DisableCurrentUserRunOnce = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoViewContextMenu = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoShellSearchButton = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoFind = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoFile = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HideClock = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoTrayContextMenu = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoTrayItemsDisplay = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoSetFolders = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDevMgrUpdate = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoClose = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoSetTaskbar = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDeletePrinter = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDFSTab = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoChangeStartMenu = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoLogoff = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: StartMenuLogoff = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoWindowsUpdate = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoEncryptOnMove = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoRunasInstallPrompt = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoResolveSearch = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoResolveTrack = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoSaveSettings = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoHardwareTab = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoStartMenuSubFolders = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDesktop = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispAppearancePage = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispBackgroundPage = 0
    O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispSettingsPage = 0
    O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoViewOnDrive = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoControlPanel = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: DisableLocalMachineRun = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: DisableLocalMachineRunOnce = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: DisableCurrentUserRun = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: DisableCurrentUserRunOnce = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoViewContextMenu = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoShellSearchButton = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoFind = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoFile = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HideClock = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoTrayContextMenu = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoTrayItemsDisplay = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoSetFolders = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDevMgrUpdate = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoClose = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoSetTaskbar = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDeletePrinter = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDFSTab = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoChangeStartMenu = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoLogoff = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: StartMenuLogoff = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoWindowsUpdate = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoEncryptOnMove = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoRunasInstallPrompt = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoResolveSearch = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoResolveTrack = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoSaveSettings = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoHardwareTab = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoStartMenuSubFolders = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDesktop = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispAppearancePage = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispBackgroundPage = 0
    O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispSettingsPage = 0
    O7 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O7 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 0
    O7 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDevMgrUpdate = 0
    O7 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoSetTaskbar = 0
    O7 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDeletePrinter = 0
    O7 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDFSTab = 0
    O7 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoChangeStartMenu = 0
    O7 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoEncryptOnMove = 0
    O7 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoRunasInstallPrompt = 0
    O7 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoResolveSearch = 0
    O7 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoResolveTrack = 0
    O7 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoHardwareTab = 0
    O7 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoStartMenuSubFolders = 0
    O8 - Extra context menu item: Append Link Target to Existing PDF - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
    O8 - Extra context menu item: Append to Existing PDF - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
    O8 - Extra context menu item: Convert Link Target to Adobe PDF - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
    O8 - Extra context menu item: Convert to Adobe PDF - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
    O8 - Extra context menu item: Open with Nuance PDF Converter 5.0 - C:\Program Files\Nuance\PDF Converter 5\cnvres_eng.dll ()
    O9 - Extra Button: Webroot - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\ProgramData\WRData\pkg\LPBar.dll File not found
    O9 - Extra 'Tools' menuitem : Webroot - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\ProgramData\WRData\pkg\LPBar.dll File not found
    O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office2010.microsoft.com/sites/production/ieawsdc32.cab (Microsoft Office Template and Media Control)
    O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab (Facebook Photo Uploader 5 Control)
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab (Reg Error: Value error.)
    O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} http://www.cvsphoto.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab (Photo Upload Plugin Class)
    O16 - DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab (Java Plug-in 1.6.0_31)
    O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab (Java Plug-in 10.9.2)
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
    O16 - DPF: Garmin Communicator Plug-In https://static.garmincdn.com/gcp/ie/2.9.2.0/GarminAxControl.CAB (Reg Error: Key error.)
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 10.0.1.1
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{61A65630-62D7-461B-B695-2C1D31B5AE98}: DhcpNameServer = 10.0.1.1
    O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\System32\SystemPropertiesPerformance.exe (Microsoft Corporation)
    O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O29 - HKLM SecurityProviders - (msapsspc.dll) - File not found
    O29 - HKLM SecurityProviders - (digest.dll) - File not found
    O29 - HKLM SecurityProviders - (msnsspc.dll) - File not found
    O32 - HKLM CDRom: AutoRun - 1
    O32 - AutoRun File - [2009/06/10 16:42:20 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
    O32 - AutoRun File - [2008/06/10 15:12:12 | 000,000,270 | ---- | M] () - F:\autorun.inf -- [ FAT ]
    O34 - HKLM BootExecute: (autocheck autochk *)
    O35 - HKLM\..comfile [open] -- "%1" %*
    O35 - HKLM\..exefile [open] -- "%1" %*
    O35 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003..exefile [open] -- "%1" %*
    O37 - HKLM\...com [@ = ComFile] -- "%1" %*
    O37 - HKLM\...exe [@ = exefile] -- "%1" %*
    O37 - HKU\.DEFAULT\...exe [@ = exefile] -- "%1" %*
    O37 - HKU\S-1-5-18\...exe [@ = exefile] -- "%1" %*
    O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
    O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
    O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

    ========== Files/Folders - Created Within 30 Days ==========

    [2013/07/16 17:31:20 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
    [2013/07/16 16:03:35 | 000,000,000 | ---D | C] -- C:\Users\Marcya Bove\Desktop\DATA01
    [2013/07/16 15:46:18 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
    [2013/07/16 15:31:34 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
    [2013/07/16 15:31:34 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
    [2013/07/16 15:31:34 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
    [2013/07/16 15:25:50 | 000,000,000 | ---D | C] -- C:\Qoobox
    [2013/07/16 15:24:18 | 000,000,000 | ---D | C] -- C:\Windows\erdnt
    [2013/07/16 15:22:57 | 005,089,088 | R--- | C] (Swearware) -- C:\Users\Marcya Bove\Desktop\ComboFix.exe
    [2013/07/11 22:19:24 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
    [2013/07/10 19:59:00 | 000,000,000 | ---D | C] -- C:\Users\Marcya Bove\Desktop\RK_Quarantine
    [2013/07/09 11:58:05 | 009,842,040 | ---- | C] (Webroot Software, Inc.) -- C:\Program Files\Common Files\wruninstall.exe
    [2013/07/09 07:39:47 | 000,000,000 | ---D | C] -- C:\ProgramData\WRData
    [2013/07/08 15:13:52 | 000,000,000 | ---D | C] -- C:\Users\Marcya Bove\AppData\Roaming\SUPERAntiSpyware.com
    [2013/07/08 15:12:11 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SUPERAntiSpyware
    [2013/07/08 15:11:58 | 000,000,000 | ---D | C] -- C:\ProgramData\SUPERAntiSpyware.com
    [2013/07/08 15:11:58 | 000,000,000 | ---D | C] -- C:\Program Files\SUPERAntiSpyware
    [2013/07/08 15:06:59 | 000,000,000 | ---D | C] -- C:\Users\Marcya Bove\AppData\Roaming\Malwarebytes
    [2013/07/08 15:06:26 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
    [2013/07/08 15:06:25 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
    [2013/07/08 15:06:22 | 000,022,856 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbam.sys
    [2013/07/08 15:06:22 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
    [2013/07/03 09:49:06 | 000,000,000 | ---D | C] -- C:\Windows\Sun

    ========== Files - Modified Within 30 Days ==========

    [2013/07/16 19:40:02 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
    [2013/07/16 19:29:00 | 000,000,932 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-1083727749-1802919016-236354538-1003UA.job
    [2013/07/16 18:59:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
    [2013/07/16 17:33:44 | 000,014,256 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
    [2013/07/16 17:33:44 | 000,014,256 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
    [2013/07/16 17:26:58 | 000,000,000 | ---- | M] () -- C:\Users\Marcya Bove\AppData\Local\WavXMapDrive.bat
    [2013/07/16 17:26:36 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
    [2013/07/16 17:26:12 | 000,065,536 | ---- | M] () -- C:\Windows\System32\Ikeext.etl
    [2013/07/16 17:26:04 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
    [2013/07/16 17:25:54 | 2588,614,656 | -HS- | M] () -- C:\hiberfil.sys
    [2013/07/16 17:23:00 | 000,662,345 | ---- | M] () -- C:\Users\Marcya Bove\Desktop\adwcleaner.exe
    [2013/07/16 15:58:35 | 001,989,353 | ---- | M] () -- C:\Windows\System32\drivers\N360\1404000.028\Cat.DB
    [2013/07/16 15:57:44 | 000,014,818 | ---- | M] () -- C:\Windows\System32\drivers\N360\1404000.028\VT20130115.021
    [2013/07/16 15:44:09 | 000,000,027 | ---- | M] () -- C:\Windows\System32\drivers\etc\hosts
    [2013/07/16 15:23:04 | 005,089,088 | R--- | M] (Swearware) -- C:\Users\Marcya Bove\Desktop\ComboFix.exe
    [2013/07/16 09:41:05 | 000,142,496 | ---- | M] (Symantec Corporation) -- C:\Windows\System32\drivers\SYMEVENT.SYS
    [2013/07/16 09:41:05 | 000,007,611 | ---- | M] () -- C:\Windows\System32\drivers\SYMEVENT.CAT
    [2013/07/16 09:41:05 | 000,000,805 | ---- | M] () -- C:\Windows\System32\drivers\SYMEVENT.INF
    [2013/07/15 21:29:00 | 000,000,880 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-1083727749-1802919016-236354538-1003Core.job
    [2013/07/14 03:02:00 | 000,670,870 | ---- | M] () -- C:\Windows\System32\perfh009.dat
    [2013/07/14 03:02:00 | 000,124,060 | ---- | M] () -- C:\Windows\System32\perfc009.dat
    [2013/07/11 03:24:56 | 000,412,040 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
    [2013/07/09 11:58:06 | 009,842,040 | ---- | M] (Webroot Software, Inc.) -- C:\Program Files\Common Files\wruninstall.exe
    [2013/07/09 11:56:22 | 380,933,363 | ---- | M] () -- C:\Windows\MEMORY.DMP
    [2013/07/08 15:12:22 | 000,001,963 | ---- | M] () -- C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk
    [2013/07/08 15:06:29 | 000,001,069 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
    [2013/07/08 12:35:17 | 017,391,616 | ---- | M] () -- C:\Users\Marcya Bove\My Money.mny
    [2013/07/08 12:35:16 | 022,660,888 | R--- | M] () -- C:\Users\Marcya Bove\My Money Backup.mbf
    [2013/07/04 02:34:28 | 000,000,172 | ---- | M] () -- C:\Windows\System32\drivers\N360\1404000.028\isolate.ini
    [2013/06/18 09:51:48 | 000,001,064 | ---- | M] () -- C:\Users\Marcya Bove\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk
    [2013/06/18 09:51:25 | 000,001,044 | ---- | M] () -- C:\Users\Marcya Bove\Desktop\Dropbox.lnk

    ========== Files Created - No Company Name ==========

    [2013/07/16 17:22:58 | 000,662,345 | ---- | C] () -- C:\Users\Marcya Bove\Desktop\adwcleaner.exe
    [2013/07/16 15:31:34 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
    [2013/07/16 15:31:34 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
    [2013/07/16 15:31:34 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
    [2013/07/16 15:31:34 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
    [2013/07/16 15:31:34 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
    [2013/07/08 15:12:22 | 000,001,963 | ---- | C] () -- C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk
    [2013/07/08 15:06:28 | 000,001,069 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
    [2012/10/08 14:12:26 | 000,174,472 | ---- | C] () -- C:\Windows\hpoins43.dat
    [2012/10/08 14:12:26 | 000,000,601 | ---- | C] () -- C:\Windows\hpomdl43.dat
    [2012/10/08 14:03:58 | 000,208,392 | ---- | C] () -- C:\Windows\hpoins43.dat.temp
    [2012/09/04 14:11:37 | 000,498,089 | ---- | C] () -- C:\Users\Marcya Bove\Chris Passport (2).jpg
    [2011/11/11 14:37:12 | 000,000,161 | ---- | C] () -- C:\Windows\DISPARAM.INI
    [2011/05/29 13:13:54 | 001,099,353 | ---- | C] () -- C:\Users\Marcya Bove\signed_lease[1] 7.pdf
    [2011/05/29 13:13:54 | 000,070,156 | ---- | C] () -- C:\Users\Marcya Bove\signed_lease[1] 6.pdf
    [2011/05/29 13:13:54 | 000,069,018 | ---- | C] () -- C:\Users\Marcya Bove\signed_lease[1] 5.pdf
    [2011/05/29 13:13:54 | 000,068,919 | ---- | C] () -- C:\Users\Marcya Bove\signed_lease[1] 3.pdf
    [2011/05/29 13:13:54 | 000,067,707 | ---- | C] () -- C:\Users\Marcya Bove\signed_lease[1] 2.pdf
    [2011/05/29 13:13:54 | 000,060,783 | ---- | C] () -- C:\Users\Marcya Bove\signed_lease[1] 4.pdf
    [2011/05/29 13:13:54 | 000,049,394 | ---- | C] () -- C:\Users\Marcya Bove\signed_lease[1] 1.pdf
    [2011/05/12 14:10:06 | 000,001,940 | ---- | C] () -- C:\Users\Marcya Bove\AppData\Local\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
    [2010/12/11 14:01:51 | 000,012,288 | ---- | C] () -- C:\Users\Marcya Bove\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
    [2010/08/27 14:04:10 | 089,916,416 | ---- | C] () -- C:\Users\Marcya Bove\backup.pst
    [2010/08/27 13:41:41 | 000,743,512 | ---- | C] () -- C:\Users\Marcya Bove\Timeslips Backup 2.zip
    [2010/08/27 10:53:59 | 000,004,096 | ---- | C] () -- C:\Users\Marcya Bove\MAIN.DB
    [2010/08/27 10:51:37 | 000,774,739 | ---- | C] () -- C:\Users\Marcya Bove\Timeslips Backup 2.bku
    [2010/08/27 08:21:45 | 000,038,446 | ---- | C] () -- C:\Users\Marcya Bove\AppData\Roaming\Comma Separated Values (DOS).ADR
    [2010/08/27 08:21:03 | 000,009,341 | ---- | C] () -- C:\Users\Marcya Bove\AppData\Roaming\Comma Separated Values (Windows).EML
    [2010/05/03 14:14:22 | 001,121,239 | ---- | C] () -- C:\Users\Marcya Bove\Ndlovu final papers 29.pdf
    [2010/05/03 14:14:22 | 001,085,058 | ---- | C] () -- C:\Users\Marcya Bove\Ndlovu final papers 28.pdf
    [2010/03/18 17:34:03 | 004,573,002 | ---- | C] () -- C:\Users\Marcya Bove\Backup-(2010-03-18).ipd
    [2010/03/18 13:45:35 | 022,660,888 | R--- | C] () -- C:\Users\Marcya Bove\My Money Backup.mbf
    [2010/03/18 13:44:59 | 017,391,616 | ---- | C] () -- C:\Users\Marcya Bove\My Money.mny
    [2010/03/17 20:34:41 | 000,000,000 | ---- | C] () -- C:\Users\Marcya Bove\AppData\Local\WavXMapDrive.bat

    ========== ZeroAccess Check ==========

    [2009/07/13 23:42:31 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

    [HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

    [HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
    "" = %SystemRoot%\system32\shell32.dll -- [2013/02/26 23:55:05 | 012,872,704 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Apartment

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
    "" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 07:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Free

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
    "" = %systemroot%\system32\wbem\wbemess.dll -- [2009/07/13 20:16:17 | 000,342,528 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Both

    ========== LOP Check ==========

    [2011/11/03 10:49:04 | 000,000,000 | ---D | M] -- C:\Users\Marcya Bove\AppData\Roaming\Blackberry Desktop
    [2010/03/17 20:34:41 | 000,000,000 | ---D | M] -- C:\Users\Marcya Bove\AppData\Roaming\Broadcom
    [2010/10/20 18:21:33 | 000,000,000 | ---D | M] -- C:\Users\Marcya Bove\AppData\Roaming\Canon
    [2013/07/16 17:27:33 | 000,000,000 | ---D | M] -- C:\Users\Marcya Bove\AppData\Roaming\Dropbox
    [2010/04/10 08:02:55 | 000,000,000 | ---D | M] -- C:\Users\Marcya Bove\AppData\Roaming\E-centives
    [2010/04/22 17:37:31 | 000,000,000 | ---D | M] -- C:\Users\Marcya Bove\AppData\Roaming\GARMIN
    [2013/01/19 09:14:15 | 000,000,000 | ---D | M] -- C:\Users\Marcya Bove\AppData\Roaming\GoPro
    [2011/11/11 14:32:58 | 000,000,000 | ---D | M] -- C:\Users\Marcya Bove\AppData\Roaming\Leadertech
    [2012/02/06 09:53:57 | 000,000,000 | ---D | M] -- C:\Users\Marcya Bove\AppData\Roaming\mjusbsp
    [2011/11/11 14:48:28 | 000,000,000 | ---D | M] -- C:\Users\Marcya Bove\AppData\Roaming\PFU
    [2013/05/22 17:11:05 | 000,000,000 | ---D | M] -- C:\Users\Marcya Bove\AppData\Roaming\redsn0w
    [2011/10/25 13:06:38 | 000,000,000 | ---D | M] -- C:\Users\Marcya Bove\AppData\Roaming\Research In Motion
    [2010/03/17 20:34:41 | 000,000,000 | ---D | M] -- C:\Users\Marcya Bove\AppData\Roaming\Wave Systems Corp
    [2010/09/01 19:33:34 | 000,000,000 | ---D | M] -- C:\Users\Marcya Bove\AppData\Roaming\Windows Live Writer

    ========== Purity Check ==========



    ========== Alternate Data Streams ==========

    @Alternate Data Stream - 143 bytes -> C:\Users\Marcya Bove\AppData\Roaming\Comma Separated Values (Windows).EML:OECustomProperty

    < End of report >
     
  19. Broni

    Broni Malware Annihilator Posts: 46,164   +251

    [​IMG] Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Code:
    :OTL
    SRV - File not found [Auto | Stopped] -- C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe -- (RoxLiveShare9)
    DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\System32\Drivers\N360\0308000.029\SYMNDISV.SYS -- (SYMNDISV)
    DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Windows\System32\Drivers\N360\0308000.029\SYMFW.SYS -- (SYMFW)
    DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Users\MARCYA~1\AppData\Local\Temp\catchme.sys -- (catchme)
    FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
    O2 - BHO: (Webroot Vault) - {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} - C:\ProgramData\WRData\pkg\LPBar.dll File not found
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No CLSID value found.
    O3 - HKLM\..\Toolbar: (Webroot Toolbar) - {97ab88ef-346b-4179-a0b1-7445896547a5} - C:\ProgramData\WRData\pkg\LPBar.dll File not found
    O3 - HKU\S-1-5-21-1083727749-1802919016-236354538-1003\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
    O9 - Extra Button: Webroot - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\ProgramData\WRData\pkg\LPBar.dll File not found
    O9 - Extra 'Tools' menuitem : Webroot - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\ProgramData\WRData\pkg\LPBar.dll File not found
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
    O16 - DPF: Garmin Communicator Plug-In https://static.garmincdn.com/gcp/ie/2.9.2.0/GarminAxControl.CAB (Reg Error: Key error.)
    O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    @Alternate Data Stream - 143 bytes -> C:\Users\Marcya Bove\AppData\Roaming\Comma Separated Values (Windows).EML:OECustomProperty
    
    :Services
    
    :Reg
    
    :Files
    C:\FRST
    
    :Commands
    [purity]
    [emptytemp]
    [emptyjava]
    [emptyflash]
    [Reboot]
    
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.
    Last scans...

    [​IMG] Download Security Check from here or here and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
    NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
    NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.


    [​IMG] Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
      • Other Services
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    [​IMG] Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    [​IMG] Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
  20. Marcya Bove

    Marcya Bove Newcomer, in training Topic Starter Posts: 16

    All processes killed
    ========== OTL ==========
    Service RoxLiveShare9 stopped successfully!
    Service RoxLiveShare9 deleted successfully!
    File C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe not found.
    Service SYMNDISV stopped successfully!
    Service SYMNDISV deleted successfully!
    File C:\Windows\System32\Drivers\N360\0308000.029\SYMNDISV.SYS not found.
    Service SYMFW stopped successfully!
    Service SYMFW deleted successfully!
    File C:\Windows\System32\Drivers\N360\0308000.029\SYMFW.SYS not found.
    Service catchme stopped successfully!
    Service catchme deleted successfully!
    File C:\Users\MARCYA~1\AppData\Local\Temp\catchme.sys not found.
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@Apple.com/iTunes,version=\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c8d5d964-2be8-4c5b-8cf5-6e975aa88504}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{c8d5d964-2be8-4c5b-8cf5-6e975aa88504}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FDD3B846-8D59-4ffb-8758-209B6AD74ACC}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FDD3B846-8D59-4ffb-8758-209B6AD74ACC}\ not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{97ab88ef-346b-4179-a0b1-7445896547a5} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{97ab88ef-346b-4179-a0b1-7445896547a5}\ deleted successfully.
    Registry value HKEY_USERS\S-1-5-21-1083727749-1802919016-236354538-1003\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{43699cd0-e34f-11de-8a39-0800200c9a66}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{43699cd0-e34f-11de-8a39-0800200c9a66}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{43699cd0-e34f-11de-8a39-0800200c9a66}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{43699cd0-e34f-11de-8a39-0800200c9a66}\ not found.
    Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
    C:\Windows\Downloaded Program Files\gp.inf not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Starting removal of ActiveX control Garmin Communicator Plug-In
    Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\Garmin Communicator Plug-In\DownloadInformation\\INF .
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\Garmin Communicator Plug-In\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\Garmin Communicator Plug-In\ not found.
    Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
    ADS C:\Users\Marcya Bove\AppData\Roaming\Comma Separated Values (Windows).EML:OECustomProperty deleted successfully.
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    File\Folder C:\FRST not found.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes
    ->Flash cache emptied: 56502 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Marcya Bove
    ->Temp folder emptied: 1745449 bytes
    ->Temporary Internet Files folder emptied: 18121769 bytes
    ->Java cache emptied: 7387703 bytes
    ->Google Chrome cache emptied: 48430870 bytes
    ->Flash cache emptied: 556960 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 154110 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 73.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Marcya Bove
    ->Java cache emptied: 0 bytes

    User: Public

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Marcya Bove
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 07162013_230112

    Files\Folders moved on Reboot...

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...


    Farbar Service Scanner Version: 13-07-2013
    Ran by Marcya Bove (administrator) on 16-07-2013 at 23:36:26
    Running from "C:\Users\Marcya Bove\Downloads"
    Microsoft Windows 7 Professional Service Pack 1 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============


    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware"=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\system32\nsisvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\system32\dhcpcore.dll => MD5 is legit
    C:\Windows\system32\Drivers\afd.sys => MD5 is legit
    C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
    C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\system32\dnsrslvr.dll => MD5 is legit
    C:\Windows\system32\mpssvc.dll => MD5 is legit
    C:\Windows\system32\bfe.dll => MD5 is legit
    C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\system32\SDRSVC.dll => MD5 is legit
    C:\Windows\system32\vssvc.exe => MD5 is legit
    C:\Windows\system32\wscsvc.dll => MD5 is legit
    C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\system32\wuaueng.dll => MD5 is legit
    C:\Windows\system32\qmgr.dll => MD5 is legit
    C:\Windows\system32\es.dll => MD5 is legit
    C:\Windows\system32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll
    [2013-07-11 02:09] - [2013-05-26 23:57] - 0680960 ____A (Microsoft Corporation) 082CF481F659FAE0DE51AD060881EB47

    C:\Windows\system32\ipnathlp.dll => MD5 is legit
    C:\Windows\system32\iphlpsvc.dll => MD5 is legit
    C:\Windows\system32\svchost.exe => MD5 is legit
    C:\Windows\system32\rpcss.dll => MD5 is legit


    **** End of log ****
    Results of screen317's Security Check version 0.99.69
    Windows 7 Service Pack 1 x86 (UAC is enabled)
    Internet Explorer 10
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Norton Security Suite
    WMI entry may not exist for antivirus; attempting automatic update.
    `````````Anti-malware/Other Utilities Check:`````````
    SUPERAntiSpyware
    Malwarebytes Anti-Malware version 1.75.0.1300
    Java(TM) 6 Update 31
    Java 7 Update 9
    Java version out of Date!
    Adobe Flash Player 11.7.700.224
    Google Chrome 26.0.1410.43
    Google Chrome 26.0.1410.64
    ````````Process Check: objlist.exe by Laurent````````
    Norton ccSvcHst.exe
    Malwarebytes Anti-Malware mbamservice.exe
    Malwarebytes Anti-Malware mbamgui.exe
    Microsoft Small Business Business Contact Manager BcmSqlStartupSvc.exe
    Malwarebytes' Anti-Malware mbamscheduler.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 3%
    ````````````````````End of Log``````````````````````


    C:\Users\Marcya Bove\Desktop\RK_Quarantine\PhysicalDrive0_LL1.datWin32/Olmarik.AYX trojan
  21. Broni

    Broni Malware Annihilator Posts: 46,164   +251

    [​IMG] Update Adobe Flash Player: http://get.adobe.com/flashplayer/
    Make sure you UN-check Yes, install McAfee Security Scan Plus

    NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
    NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

    [​IMG] 1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

    Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    ===========================================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
  22. Marcya Bove

    Marcya Bove Newcomer, in training Topic Starter Posts: 16

    So far everything is great except and I don't seem to have any issues, except I never could get my timeslips program to work. I have unistalled and deleted all files but everytime I try to reload when I open it I get the same error message. Not sure if there is anything I can do to correct this.
  23. Broni

    Broni Malware Annihilator Posts: 46,164   +251

    I have no idea what timeslips is.

    Also...
    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.

    Good luck and stay safe :)


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