Virus removal - Followed preliminary protocol and logs attached

By jaacyn
Nov 2, 2007
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  1. I thank you in advance for any time involved with looking into the logs and helping me solve my problem.

    Problem started on Thursday, November 1st and I have spent the day following your preliminary protocol as closely as possible.

    Please find attached the log files from HJT, Combofix and AVG Anti-spyware.

    Also, the rootkit program showed no root kit problems when finished.

    Sincerely,

    Jason Pierantozzi
  2. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    Hello and welcome to Techspot.

    You didn`t say what the problem was.

    Delete all files in AVG Antispyware quarantine.

    Open notepad and copy/paste the text in the code box below into it:
    NOTE* make sure to only highlight and copy what is inside the quote box nothing out side of it.
    Also ..

    Pay particular attention to this :-

    Make sure the word File:: is on the first line of the text file you save (no blank line above it, & no space in front of it)
    Code:



    Save this as CFScript.txt

    Then drag the CFScript.txt into ComboFix.exe as you see in the screenshot below.

    [​IMG]

    This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a fresh HJT log.

    Regards Howard :wave: :wave:

    This thread is for the use of jaacyn only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  3. jaacyn

    jaacyn Newcomer, in training Topic Starter

    Security Toolbar 7.1/BestSelling AntiVirus infection

    I believe this is what started the endless stream of pop-ups, security triangle alerts and system messages saying I have all kinds of worms, viruses, etc.

    Anyway, I followed the initial instructions and here are the new Combo log and HJT log.

    Thank you for the immediate response, and your time to help all of us.

    Jason
  4. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)

    R3 - URLSearchHook: (no name) - _{00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)

    R3 - URLSearchHook: (no name) - _{1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)

    O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - (no file)

    O3 - Toolbar: (no name) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - (no file)

    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

    Click on the fix checked button.

    Close HJT and reboot your system.

    Post a fresh HJT log.

    Regards Howard :)

    This thread is for the use of jaacyn only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  5. jaacyn

    jaacyn Newcomer, in training Topic Starter

    Hello again, ty for the update.

    I once again ran HJT with no windows open. The results are attached.

    Thanks,

    Jason
  6. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    Your HJT is clean.

    Turn off system restore.(XP/ME only) See how HERE.

    Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.


    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of jaacyn only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.


    This thread is now closed: If you need this thread unlocking, please pm a moderator with a link to the thread.

    Only the original thread starter can do this. Anyone else, will be ignored.
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