Hi everyone, I am new to techspot, but I have been having a huge virus problem lately so I did some research and found you guys. The problem I am having right now is with the infostealer.gampass virus. Last week, some how my dad got the virus on his computer, and Norton anti-virus said it could not delete the file. I then proceeded to format the computer, after formatting, I installed SP1, SP2, and used autopatcher for all of my other updates. When I was finished, I installed Norton again and after it installed, while I was receiving new updates, it started scanning and it found the infostealer.gampass virus as well as win32.popwin virus. There is a secondary hard drive connected to the computer so I thought maybe the virus made its way to the second hardrive and came out again when I installed the new copy of windows. I disconnected the harddrive and formatted the computer again. I installed norton, ran a scan and everything was fine. I then installed SP1, SP2 and autopatcher. Upon completion, I ran live update for norton, and again it came up with the viruses. I really do not know what it is. I do not know if the copy of autopatcher I have has been tampered with, or if it's the Norton. I read online somewhere that there are viruses that can co-exist in other areas of the computer, such as the CMOS battery or the Master Boot records. Is this true? If so, how can I resolve my problem? This has been a terrible headache thus far and it is still continuing. Some processes that were running, that I did not think belonged were: MsIMMs32.exe pohqlw.exe kvsc3.exe pykftz.exe mppds.exe Also, I ran norton in safe-mode and came up with these viruses..there are 23, and Norton says it has removed them this time, but I do not want to do anything else before I consult with you guys: 00011937.exe 00011946.exe 00011974.exe 00011987.exe 00011992.exe 00011999.exe 00012346.exe 00012353.exe 00012383.dll 00012386.exe 00012389.exe 00012577.exe 00012583.exe 400DD9D4.ddl auto.exe K11934313494.exe K11934340674.exe LYLOADER.exe LYMANGR.DLL mh6018.exe tl0619.exe tl0619.exe I am using Windows XP 2002. Please help in any way that you can! This virus is driving me crazy. Thank you all in advance for taking your time in reading this.