techytroubles
Posts: 35 +0
Hi! This is my first time here, but I have seen the amazing things you all do to help others, I thought I would give it a shot. I have a Toshiba Satellite L505 with Win 7 64-bit Home Premium SP1 laptop. I didn't notice anything until a few days ago we were getting re-directed. It didn't occur to me that the virus scanner was disabled. We really don't use this computer much exept for pictures and web browsing, so I guess I don't check as often as I should This computer will also often bluescreen, but I'm pretty sure that is a driver/hardware thing, not a malware nasty.
I normally have Avast Internet Security and Malwarebytes running at all times, both with auto-updates. I didn't receive any messages about an attack (I hate the bugs that sneak past my protection!) So now the Avast service will not start up and my Malwarebytes protection is limited. Here are the things I've tried so far:
-I tried to scan with Avast and it immediately says its finished with no threats. MWB will go through and found an instance of backdoor.zeroaccess, but supposedly quarantined it. Since I couldn't run (or even uninstall) Avast, I disable all the services associated and installed the free version of Avira, which found some nasties for me on another computer some time back. I ran it an it found some other instances of threats, cleaned them and that was that. Still, I don't have access to my Avast services. I know it is bad to have multiple virus scanners on the system at once, but I wasn't able to use the Avast we paid for and I needed some sort of protection. I find it odd that I was able to install Avira and run a scan, but I still have limitations with Avast and MWB. If I try to go to the Avast website, Google hangs.
-I looked up zeroaccess and ran the Symantec tool as described but found nothing.
-I installed and ran SuperAntiSpyware (also used successfully somewhere else), but again it found nothing but some ad cookies and deleted them.
-I also tried a program called killtrojan (I think that was the name), but it didn't find anything and I uninstalled it.
-I disabled system restore and cleared prior restore points
-I ran the Oldtimers TempFileCleaner
I ran the GMER tool and it found no modifications, so I can't attach anything here.
Here are the logs I was able to get. Any help will be so greatly appreciated. I don't want to lose my pictures!
.Attach.txt
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-10-19.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 3/20/2010 10:39:34 PM
System Uptime: 11/1/2012 11:37:35 AM (1 hours ago)
.
Motherboard: TOSHIBA | | Portable PC
Processor: Intel(R) Core(TM)2 Duo CPU T6500 @ 2.10GHz | CPU | 2100/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 287 GiB total, 127.358 GiB free.
D: is CDROM ()
F: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: SonicWALL Virtual NIC
Device ID: ROOT\SWVNIC\0000
Manufacturer: SonicWALL
Name: SonicWALL Virtual NIC
PNP Device ID: ROOT\SWVNIC\0000
Service: SWVNIC
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
64 Bit HP CIO Components Installer
ABBYY FineReader 6.0 Sprint
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.1
Amazon Links
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ask Toolbar
avast! Internet Security
Avira Free Antivirus
Avira SearchFree Toolbar plus Web Protection Updater
Bonjour
CM-Uploader
Compatibility Pack for the 2007 Office system
Creative Memories Memory Manager 3
Creative Memories StoryBook Creator Plus
Creative Memories StoryBook Creator Plus 3
Crystal Reports 2008 Runtime SP1
D3DX10
Direct DiscRecorder
DVD MovieFactory for TOSHIBA
Ebates Cash Back Toolbar
Expert PDF 7 Reader
Google Talk Plugin
Google Toolbar for Internet Explorer
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
iTunes
Java Auto Updater
Java(TM) 6 Update 11
Java(TM) 7 Update 5
JavaFX 2.1.1
Junk Mail filter update
Karaoke Builder Player 3.0
LeapFrog Connect
LeapFrog LeapPad Explorer Plugin
LeapFrog MyOwnLeaptop Plugin
LeapFrog Tag Junior Plugin
Lexmark 6500 Series
LightScribe 1.4.124.1
Malwarebytes Anti-Malware version 1.65.1.1000
MediaMonkey 4.0
Memory Manager 3 Service Update
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft IntelliPoint 8.2
Microsoft IntelliType Pro 8.2
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SkyDrive
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Works
Movie Maker
MSVCRT
MSVCRT_amd64
MSVCRT110
MSVCRT110_amd64
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Music Transfer
Photo Common
Photo Gallery
Picasa 3
PlayReady PC runtime
Primo
PrintMaster
Realtek 8136 8168 8169 Ethernet Driver
Realtek USB 2.0 Card Reader
Runtime
Sage Integration Services
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687314) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2687315) 32-Bit Edition
Shockwave
Skype Launcher
Skype™ 5.10
SonicWALL Global VPN Client
Spybot - Search & Destroy
StoryBook Creator 4.0
SUPERAntiSpyware
Synaptics Pointing Device Driver
TOSHIBA Agreement Notification Utility
Toshiba Application Installer
TOSHIBA Assist
TOSHIBA Disc Creator
TOSHIBA DVD PLAYER
TOSHIBA eco Utility
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Face Recognition
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
TOSHIBA Internal Modem Region Select Utility
TOSHIBA PC Health Monitor
Toshiba Quality Application
TOSHIBA Recovery Disc Creator
Toshiba Registration
Toshiba Resources Page
TOSHIBA SD Memory Utilities
TOSHIBA Service Station
TOSHIBA Software Modem
TOSHIBA Supervisor Password
TOSHIBA Upgrade Assistant
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687407) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Use the entry named LeapFrog Connect to uninstall (LeapFrog LeapPad Explorer Plugin)
Use the entry named LeapFrog Connect to uninstall (LeapFrog MyOwnLeaptop Plugin)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Junior Plugin)
WildTangent Games
Windows 7 Upgrade Advisor
Windows Driver Package - LeapFrog (FlyUsb) USB (11/05/2008 1.1.1.0)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
11/1/2012 11:38:18 AM, Error: Service Control Manager [7000] - The Intel(R) PROSet/Wireless Event Log service failed to start due to the following error: The system cannot find the file specified.
11/1/2012 11:38:16 AM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
11/1/2012 11:38:16 AM, Error: Service Control Manager [7000] - The Intel(R) PROSet/Wireless Registry Service service failed to start due to the following error: The system cannot find the file specified.
11/1/2012 11:38:15 AM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891
11/1/2012 11:38:14 AM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
11/1/2012 11:38:12 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
11/1/2012 11:38:10 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\IWMSSvc.dll Error Code: 126
11/1/2012 11:07:38 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {D3DCB472-7261-43CE-924B-0704BD730D5F}
11/1/2012 11:07:38 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
11/1/2012 11:07:35 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
11/1/2012 11:07:35 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
11/1/2012 11:07:19 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\IWMSSvc.dll Error Code: 21
11/1/2012 11:07:18 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
11/1/2012 11:07:12 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
11/1/2012 11:07:02 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: aswKbd aswSnx aswSP aswTdi avipbb avkmgr discache SASDIFSV SASKUTIL spldr Wanarpv6
11/1/2012 11:06:55 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
11/1/2012 10:43:58 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Modules Installer service, but this action failed with the following error: An instance of the service is already running.
11/1/2012 10:41:58 AM, Error: Service Control Manager [7031] - The Windows Modules Installer service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
10/31/2012 3:34:05 PM, Error: Application Popup [1060] - \??\C:\Users\Alicia\AppData\Local\Temp\OnlineScanner\Anti-Virus has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
10/31/2012 3:20:46 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR2.
10/31/2012 3:00:09 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.
10/31/2012 12:33:47 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891
10/30/2012 8:33:22 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
10/30/2012 8:32:17 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
10/30/2012 8:31:49 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: aswKbd aswSnx aswSP aswTdi discache SASDIFSV SASKUTIL spldr Wanarpv6
10/30/2012 8:09:28 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69}
10/30/2012 7:59:29 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: aswKbd aswSnx aswSP aswTdi discache spldr Wanarpv6
10/30/2012 12:57:21 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c8 (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 103012-89669-01.
10/30/2012 11:53:16 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
10/30/2012 11:52:55 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
10/30/2012 11:52:55 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
10/30/2012 11:52:36 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD aswFW aswKbd aswRdr aswSnx aswSP aswTdi DfsC discache DNE NetBIOS NetBT nsiproxy Psched rdbss SASDIFSV SASKUTIL spldr tdx VWiFiFlt Wanarpv6 WfpLwf
10/30/2012 11:52:34 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
10/30/2012 11:52:34 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
10/30/2012 11:52:34 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
10/30/2012 11:52:34 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
10/30/2012 11:52:32 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
10/30/2012 11:52:32 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
10/30/2012 11:52:32 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
10/30/2012 11:52:32 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
10/30/2012 11:52:32 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
10/29/2012 6:55:18 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.
10/28/2012 7:52:23 PM, Error: Service Control Manager [7034] - The lxdf_device service terminated unexpectedly. It has done this 1 time(s).
.
==== End Of File ===========================
I normally have Avast Internet Security and Malwarebytes running at all times, both with auto-updates. I didn't receive any messages about an attack (I hate the bugs that sneak past my protection!) So now the Avast service will not start up and my Malwarebytes protection is limited. Here are the things I've tried so far:
-I tried to scan with Avast and it immediately says its finished with no threats. MWB will go through and found an instance of backdoor.zeroaccess, but supposedly quarantined it. Since I couldn't run (or even uninstall) Avast, I disable all the services associated and installed the free version of Avira, which found some nasties for me on another computer some time back. I ran it an it found some other instances of threats, cleaned them and that was that. Still, I don't have access to my Avast services. I know it is bad to have multiple virus scanners on the system at once, but I wasn't able to use the Avast we paid for and I needed some sort of protection. I find it odd that I was able to install Avira and run a scan, but I still have limitations with Avast and MWB. If I try to go to the Avast website, Google hangs.
-I looked up zeroaccess and ran the Symantec tool as described but found nothing.
-I installed and ran SuperAntiSpyware (also used successfully somewhere else), but again it found nothing but some ad cookies and deleted them.
-I also tried a program called killtrojan (I think that was the name), but it didn't find anything and I uninstalled it.
-I disabled system restore and cleared prior restore points
-I ran the Oldtimers TempFileCleaner
I ran the GMER tool and it found no modifications, so I can't attach anything here.
Here are the logs I was able to get. Any help will be so greatly appreciated. I don't want to lose my pictures!
.Attach.txt
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-10-19.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 3/20/2010 10:39:34 PM
System Uptime: 11/1/2012 11:37:35 AM (1 hours ago)
.
Motherboard: TOSHIBA | | Portable PC
Processor: Intel(R) Core(TM)2 Duo CPU T6500 @ 2.10GHz | CPU | 2100/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 287 GiB total, 127.358 GiB free.
D: is CDROM ()
F: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: SonicWALL Virtual NIC
Device ID: ROOT\SWVNIC\0000
Manufacturer: SonicWALL
Name: SonicWALL Virtual NIC
PNP Device ID: ROOT\SWVNIC\0000
Service: SWVNIC
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
64 Bit HP CIO Components Installer
ABBYY FineReader 6.0 Sprint
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.1
Amazon Links
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ask Toolbar
avast! Internet Security
Avira Free Antivirus
Avira SearchFree Toolbar plus Web Protection Updater
Bonjour
CM-Uploader
Compatibility Pack for the 2007 Office system
Creative Memories Memory Manager 3
Creative Memories StoryBook Creator Plus
Creative Memories StoryBook Creator Plus 3
Crystal Reports 2008 Runtime SP1
D3DX10
Direct DiscRecorder
DVD MovieFactory for TOSHIBA
Ebates Cash Back Toolbar
Expert PDF 7 Reader
Google Talk Plugin
Google Toolbar for Internet Explorer
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
iTunes
Java Auto Updater
Java(TM) 6 Update 11
Java(TM) 7 Update 5
JavaFX 2.1.1
Junk Mail filter update
Karaoke Builder Player 3.0
LeapFrog Connect
LeapFrog LeapPad Explorer Plugin
LeapFrog MyOwnLeaptop Plugin
LeapFrog Tag Junior Plugin
Lexmark 6500 Series
LightScribe 1.4.124.1
Malwarebytes Anti-Malware version 1.65.1.1000
MediaMonkey 4.0
Memory Manager 3 Service Update
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft IntelliPoint 8.2
Microsoft IntelliType Pro 8.2
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SkyDrive
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Works
Movie Maker
MSVCRT
MSVCRT_amd64
MSVCRT110
MSVCRT110_amd64
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Music Transfer
Photo Common
Photo Gallery
Picasa 3
PlayReady PC runtime
Primo
PrintMaster
Realtek 8136 8168 8169 Ethernet Driver
Realtek USB 2.0 Card Reader
Runtime
Sage Integration Services
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687314) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2687315) 32-Bit Edition
Shockwave
Skype Launcher
Skype™ 5.10
SonicWALL Global VPN Client
Spybot - Search & Destroy
StoryBook Creator 4.0
SUPERAntiSpyware
Synaptics Pointing Device Driver
TOSHIBA Agreement Notification Utility
Toshiba Application Installer
TOSHIBA Assist
TOSHIBA Disc Creator
TOSHIBA DVD PLAYER
TOSHIBA eco Utility
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Face Recognition
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
TOSHIBA Internal Modem Region Select Utility
TOSHIBA PC Health Monitor
Toshiba Quality Application
TOSHIBA Recovery Disc Creator
Toshiba Registration
Toshiba Resources Page
TOSHIBA SD Memory Utilities
TOSHIBA Service Station
TOSHIBA Software Modem
TOSHIBA Supervisor Password
TOSHIBA Upgrade Assistant
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687407) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Use the entry named LeapFrog Connect to uninstall (LeapFrog LeapPad Explorer Plugin)
Use the entry named LeapFrog Connect to uninstall (LeapFrog MyOwnLeaptop Plugin)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Junior Plugin)
WildTangent Games
Windows 7 Upgrade Advisor
Windows Driver Package - LeapFrog (FlyUsb) USB (11/05/2008 1.1.1.0)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
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==== Event Viewer Messages From Past Week ========
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11/1/2012 11:38:18 AM, Error: Service Control Manager [7000] - The Intel(R) PROSet/Wireless Event Log service failed to start due to the following error: The system cannot find the file specified.
11/1/2012 11:38:16 AM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
11/1/2012 11:38:16 AM, Error: Service Control Manager [7000] - The Intel(R) PROSet/Wireless Registry Service service failed to start due to the following error: The system cannot find the file specified.
11/1/2012 11:38:15 AM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891
11/1/2012 11:38:14 AM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
11/1/2012 11:38:12 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
11/1/2012 11:38:10 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\IWMSSvc.dll Error Code: 126
11/1/2012 11:07:38 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {D3DCB472-7261-43CE-924B-0704BD730D5F}
11/1/2012 11:07:38 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
11/1/2012 11:07:35 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
11/1/2012 11:07:35 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
11/1/2012 11:07:19 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\IWMSSvc.dll Error Code: 21
11/1/2012 11:07:18 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
11/1/2012 11:07:12 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
11/1/2012 11:07:02 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: aswKbd aswSnx aswSP aswTdi avipbb avkmgr discache SASDIFSV SASKUTIL spldr Wanarpv6
11/1/2012 11:06:55 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
11/1/2012 10:43:58 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Modules Installer service, but this action failed with the following error: An instance of the service is already running.
11/1/2012 10:41:58 AM, Error: Service Control Manager [7031] - The Windows Modules Installer service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
10/31/2012 3:34:05 PM, Error: Application Popup [1060] - \??\C:\Users\Alicia\AppData\Local\Temp\OnlineScanner\Anti-Virus has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
10/31/2012 3:20:46 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR2.
10/31/2012 3:00:09 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.
10/31/2012 12:33:47 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891
10/30/2012 8:33:22 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
10/30/2012 8:32:17 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
10/30/2012 8:31:49 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: aswKbd aswSnx aswSP aswTdi discache SASDIFSV SASKUTIL spldr Wanarpv6
10/30/2012 8:09:28 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69}
10/30/2012 7:59:29 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: aswKbd aswSnx aswSP aswTdi discache spldr Wanarpv6
10/30/2012 12:57:21 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000c8 (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 103012-89669-01.
10/30/2012 11:53:16 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
10/30/2012 11:52:55 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
10/30/2012 11:52:55 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
10/30/2012 11:52:36 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD aswFW aswKbd aswRdr aswSnx aswSP aswTdi DfsC discache DNE NetBIOS NetBT nsiproxy Psched rdbss SASDIFSV SASKUTIL spldr tdx VWiFiFlt Wanarpv6 WfpLwf
10/30/2012 11:52:34 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
10/30/2012 11:52:34 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
10/30/2012 11:52:34 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
10/30/2012 11:52:34 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
10/30/2012 11:52:32 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
10/30/2012 11:52:32 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
10/30/2012 11:52:32 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
10/30/2012 11:52:32 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
10/30/2012 11:52:32 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
10/29/2012 6:55:18 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.
10/28/2012 7:52:23 PM, Error: Service Control Manager [7034] - The lxdf_device service terminated unexpectedly. It has done this 1 time(s).
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==== End Of File ===========================