Solved Virus Solution Pro rogue and Google link hijacking

[oconnell565]

I've been fighting a problem that started with the virus solution pro. malwarebytes showed it as removed, but I continue to get error messages on scans, detections from my real antivirus, redirection of google dearch results links, and new browser windows popping up.

I followed the 6 steps and am including the resulting logs. character limitations forced me to attach some files rather than insert.

thanks in advance for your help.


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4314

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/14/2010 6:08:20 PM
mbam-log-2010-07-14 (18-08-20).txt

Scan type: Quick scan
Objects scanned: 171025
Time elapsed: 16 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\JDK5SWFMZY (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\jdk5swfmzy (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Matt\Local Settings\Temp\Izq.exe (Trojan.FakeAlert) -> Delete on reboot.
C:\WINDOWS\Tasks\{35DC3473-A719-4d14-B7C1-FD326CA84A0C}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\{8C3FDD81-7AE0-4605-A46A-2488B179F2A3}.job (Trojan.Downloader) -> Quarantined and deleted successfully.

 

[Broni]

Please, don't zip any logs.
Please, re-attach straight text files.

 

[oconnell565]

6 step logs

Sorry, Broni. Txt files are attached.

 

[Broni]

Cool

Download MBRCheck to your desktop

Double click MBRCheck.exe to run (Vista and Windows 7 users, right click and select Run as Administrator).
It will show a black screen with some data on it.
A report called MBRcheckxxxx.txt will be on your desktop
Open this report and post its content in your next reply.

 

[oconnell565]

MBRCheck results

Wasn't sure how to respond to the message about dumping/restoring MBR so I'm not sure it ran fully, but here is the text output.


MBRCheck, version 1.1.1

(c) 2010, AD


\\.\C: --> \\.\PhysicalDrive0


Size Device Name MBR Status
--------------------------------------------
74 GB \\.\PhysicalDrive0 Unknown MBR code


Found non-standard or infected MBR.
Enter 'Y' and hit ENTER for more options, or 'N' to exit:
Options:
[1] Dump the MBR of a physical disk to file.
[2] Restore the MBR of a physical disk with a standard boot code.
[3] Exit.

Enter your choice:

Done! Press ENTER to exit...

 

[Broni]

Rerun MBRCheck and select option "2".
When asked for physical disk number, enter 0 (zero).
Next, enter 0 (zero) for MBR code.
Post resulting log and restart computer.

 

[oconnell565]

New MBR logs

Followed directions. Here is a log from that restore and one from after reboot.


MBRCheck, version 1.1.1

(c) 2010, AD


\\.\C: --> \\.\PhysicalDrive0

Size Device Name MBR Status
--------------------------------------------
74 GB \\.\PhysicalDrive0 Unknown MBR code


Found non-standard or infected MBR.
Enter 'Y' and hit ENTER for more options, or 'N' to exit:
Options:
[1] Dump the MBR of a physical disk to file.
[2] Restore the MBR of a physical disk with a standard boot code.
[3] Exit.

Enter your choice: Enter the physical disk number to fix (0-99, -1 to cancel): Available MBR codes:

[ 0] Default (Windows XP)
[ 1] Windows XP
[ 2] Windows Server 2003
[ 3] Windows Vista
[ 4] Windows 2008
[ 5] Windows 7
[-1] Cancel

Please select the MBR code to write to this drive:

Do you want to fix the MBR code? Type 'YES' and hit ENTER to continue: Successfully wrote new MBR code!

Please reboot your computer to complete the fix.

Done! Press ENTER to exit...


and after reboot


MBRCheck, version 1.1.1

(c) 2010, AD


\\.\C: --> \\.\PhysicalDrive0

Size Device Name MBR Status
--------------------------------------------
74 GB \\.\PhysicalDrive0 Windows XP MBR code detected


Done! Press ENTER to exit...

 

[Broni]

Very good
How are computer issues at the moment?

Please, delete your GMER file, download fresh one and post new log.

 

[oconnell565]

gmer update

Still having browser redirected from Google and having new browser windows open on their own. Avira detected a virus and popped up a notification (TR/Dldr.Genome.axnt' [trojan]).

I reran gmer and am attaching a log. BTW machne locked up after running gmer.

 

[Broni]

It's OK. We just removed the most serious infection - MBR rootkit.

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

1. Please, never rename Combofix unless instructed.
2. Close any open browsers.
3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
   • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
   NOTE1. If Combofix asks you to install Recovery Console, please allow it.
   NOTE 2. If Combofix asks you to update the program, always do so.
   • Close any open browsers.
   • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
   • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
   • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
4. Double click on combofix.exe & follow the prompts.
5. When finished, it will produce a report for you.
6. Please post the "C:\ComboFix.txt"

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

 

[oconnell565]

Ran Combofix

Broni,

I followed your instructions. One thing of note, I disable Avira by unchecking "enable", but the log shows it still enabled. Probably because of re-enabling on the reboots.

On the second reboot, a RunDLL dialog came up saying the asexeqay.dll module couldn't be found. I'm assuming that's because Combofix deleted it.

 

[Broni]

How are the issues at the moment?


1. Please open Notepad

• Click Start , then Run
• Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

File::
c:\windows\Wgowarejucowo.bin
c:\windows\Xkohage.dat


Folder::
c:\documents and settings\NetworkService\Local Settings\Application Data\hiyigykao
c:\documents and settings\Matt\Local Settings\Application Data\oesfvebhv


Driver::
ooouw


Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Opokayeridasibi"=-


AWF::
c:\program files\QuickTime\bak\qttask.exe
c:\windows\system32\bak\ctfmon.exe

DDS::
uInternet Settings,ProxyServer = http=127.0.0.1:5643
uInternet Settings,ProxyOverride = <local>

3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:

• Combofix.txt

 

[oconnell565]

Reran Combofix with CFScript

Dragged CFScript onto Combofix. Log is attached.

 

[Broni]

How are the issues at the moment?

Uninstall Combofix:
Go Start > Run [Vista users, go Start>"Start search"]
Type in:
Combofix /Uninstall
Note the space between the "Combofix" and the "/Uninstall"
Click OK (Vista users - press Enter).
Restart computer.

===================================================================

Download OTL to your Desktop.
Alternate download: HERE

* Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
* Under the Custom Scan box paste this in:



netsvcs
drivers32 /all
%SYSTEMDRIVE%\*.*
%systemroot%\system32\Spool\prtprocs\w32x86\*.dll
%systemroot%\system32\*.wt
%systemroot%\system32\*.ruy
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\system32\spool\prtprocs\w32x86\*.tmp
%systemroot%\*. /mp /s
/md5start
/md5stop
CREATERESTOREPOINT
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\System32\config\*.sav
%systemroot%\system32\user32.dll /md5
%systemroot%\system32\ws2_32.dll /md5
%systemroot%\system32\ws2help.dll /md5
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs



* Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

• When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.

 

[oconnell565]

Browser seems stable

No redirects from Google or additional windows opening. Seems a little faster but I might be imagining that. No detection popups from Avira.

I tried pasting the OTL logs in the message (as I have in the past), but it was about 64000 characters, exceeding the 20000 limit.

I'm attaching them instead.

 

[Broni]

Good news

Update your Java version here: http://www.java.com/en/download/installed.jsp
During installation, make sure to UN-check any pre-checked extra "garbage" installation, like Yahoo toolbar, or others.
Uninstall all previous Java versions, through Add\Remove (Programs & Features in Vista/7).

=======================================================================

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  O3 - HKLM\..\Toolbar: (no name) -  - No CLSID value found.
  O4 - HKLM..\Run: [dscactivate]  File not found
  O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
  O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab (Reg Error: Key error.)
  [2008/04/30 14:04:31 | 00,008,192 | ---- | C] ( ) -- C:\WINDOWS\System32\cshost.dll
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\WizardsofWinter_SM.wmv:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\Triumph visits the starwars geeks.wmv:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\Tortuga2.wmv:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\tortuga.wmv:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\The Mootrix.asf:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\The Man Show Boy Beer Stand.WMV:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\TeasingCat.MPG:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\skeleton.wmv:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\sand_art.wmv:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\Picture Motion Browser:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\My Received Files:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\My Albums:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\Mouse_final2.mpeg:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\midas.MP3:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\Man Show Kid - Fake ID.WMV:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\LifeGuardinthePool.wmv:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\lean_linebacker.mpeg:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\Jack is Back.mp3:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\HornMaestro.wmv:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\HondaServiceCall.mp3:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\handss.avi:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\Genealogy:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\funny_cats_1.wmv:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\Family Tree Maker:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\doglawyerlo.wmv:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\Det 5 AEF 1-2.wmv:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\denirosnl.asf:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\My Documents\backup:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\Desktop\wpe24.jpg:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\Desktop\Vivona:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\Desktop\test2.jpg:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\Desktop\sunset panorama:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\Desktop\short_tillman_1900.jpg:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\Desktop\short_1870_2.jpg:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\Desktop\short_1870_1.jpg:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\Desktop\Rossini:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\Desktop\RegistrarDistrictsMap.jpg:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\Desktop\O'Connell:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\Desktop\Khouri:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\Desktop\khouri stones:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\Desktop\Ireland Pics for CD:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\Desktop\Davis:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\Desktop\armsteaddeat.jpg:Roxio EMC Stream
  @Alternate Data Stream - 76 bytes -> C:\Documents and Settings\Michael\Desktop\Adair:Roxio EMC Stream
  
  :Services
  
  :Reg
  
  :Files
  
  :Commands
  [purity]
  [emptytemp]
  [emptyflash]
  [resethosts]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

 

[oconnell565]

Couple more logs

Removed and then installed java. No "garbage" offered.

Logs from after fix and after quick scan are attached

 

[Broni]

Wonderful

Last scan....

1. Download ATF Cleaner by Atribune.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Unselect Cookies.
Click the Empty Selected button.

If you use Firefox browser
Click Firefox at the top and choose: Select All
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Unselect Cookies.
Click the Empty Selected button.

If you use Opera browser
Click Opera at the top and choose: Select All
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Unselect Cookies.
Click the Empty Selected button.

Click Exit on the Main menu to close the program.


2. Go to Kaspersky website and perform an online antivirus scan.

1. Disable your active antivirus program.
2. Read through the requirements and privacy statement and click on Accept button.
3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
4. When the downloads have finished, click on Settings.
5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

• Spyware, Adware, Dialers, and other potentially dangerous programs
  [*] Archives
  [*] Mail databases

6. Click on My Computer under Scan.
7. Once the scan is complete, it will display the results. Click on View Scan Report.
8. You will see a list of infected items there. Click on Save Report As....
9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

 

[oconnell565]

Kaspersky scan complete

Took a while to update and scan, but completed. Report follows

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Thursday, July 22, 2010
Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Thursday, July 22, 2010 16:53:59
Records in database: 4232627
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Objects scanned: 71531
Threats found: 0
Infected objects found: 0
Suspicious objects found: 0
Scan duration: 02:17:23

No threats found. Scanned area is clean.

Selected area has been scanned.

 

[Broni]

Great

OTL Clean-Up
Clean up with OTL:

* Double-click OTL.exe to start the program.
* Close all other programs apart from OTL as this step will require a reboot
* On the OTL main screen, press the CLEANUP button
* Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

===================================================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

Turn off System Restore:

- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista and 7:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK

2. Restart computer.

3. Turn System Restore on.

4. Make sure, Windows Updates are current.

5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run defrag at your convenience.

8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

9. Please, let me know, how is your computer doing.

 

[oconnell565]

Everything is looking good

Broni,


Weird browser behavior is gone. No detection popups with Avira. Speed is good.

Seems ok. Thanks for all your help.

You rock.

 

[Broni]

Cool

Good luck and stay safe