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Virus that disable AV & web browsers & slow startup

By pomkon
Sep 11, 2009
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  1. Virus - disable AV & web browsers & slow startup

    It was me accidentally allowing some unknown program to run. I was do multiple things on the notebook, then without thinking allowed 'tempxxxxxxxx.exe (x = numbers). Since then, I am in trouble.

    A virus that I cant detect and disables my anti-virus software after running the AV once. I used avast, AVG, malwarebytes and they are all down, and now I cant even uninstall AVG. Only spyware doctor is working, it found some trojan.CWS & trojan.downloader.agent.AAE & others before using the AV but now if finds nothing. The virus first started disabling my IE and firefox, it tells you it is not responding before starting the browsers and has to close down. I am using chrome now.

    Also during the startup, two error messages appear saying Upnp.exe (from bitcomet) and some Acer.exe (my notebook is acer) is not responding and I have to close them down. They have the same problem with firefox, you cant even start it. So I cant use bitcomet and the computer is half dead. After closing them, startservice.exe is asking permission to run??? I denied because the publisher is unidentified. Later I used msconfig to diable the non-basic services and they stopped appearing and so are the softwares.

    AV and web browsers are still down. & it takes a long time to load, waiting through a white screen!

    I found 1 interesting thing in the program files firefox folder, the modules, res and uninstall folder has another folder under its names but with (xx) x =random numbers at the end.

    Also I am trying to find or recover the firefox bookmarks, either I cant locate or find it. It is quite important to me.
  2. pimpmypc

    pimpmypc Newcomer, in training Posts: 152

    Hello, do ou by any chance have spybot search and destroy and if so have you tried running it? Also the stuff that spyware doctor found remove them. Also i recommend this only if you can do on another computer is make a boot disc. Make a boot disc containing. http://fileforum.betanews.com/detail/Malwarebytes-AntiMalware/1186760019/1

    http://fileforum.betanews.com/detail/Microsoft-Malicious-Software-Removal-Tool-x86/1105473378/1

    http://www.avast.com/eng/avast-virus-cleaner.html

    let me know what this stuff finds and let me know if this stuff helps.
  3. pomkon

    pomkon Newcomer, in training Topic Starter Posts: 27

    I installed avast home before and it scanned the whole system before startup. But when it is in windows, it does not work. Is this avast virus cleaner better? Also malwarebytes...

    I am not sure how to make a boot disc, can you tell me? So that I can scan before startup?
  4. matt9801

    matt9801 Newcomer, in training Posts: 16

    burn them to a disc and go into bios settings and make it so that your computer boots from cd/dvd instead of from hard drive.

    You may or may not need to make them into an iso i do not know for sure because i have never done antivirus before startup.
  5. pomkon

    pomkon Newcomer, in training Topic Starter Posts: 27

    do you mean just burn the AV software on the boot disc? or using softwares to help???
  6. pimpmypc

    pimpmypc Newcomer, in training Posts: 152

    burn the files i posted. can you get into safe mode? You turn on the computer and press f8 a few times until you get a black screen and try safe mode with networking if that dont work try just safe mode and run the files off the disc.
  7. pomkon

    pomkon Newcomer, in training Topic Starter Posts: 27

    Unfortunately I was infected with another virus from a fake keygenerator site from the top 3 google search result. This one is bad that virtually all softwares except chrome and internt and sounds are disabled. The new one endlessly terminates explorer.exe so you cant open a file.

    So I turned on diagnostic startup and bypassed it so I can get into windows and do nothing. I failed to burn avast and have little idea to burn Malwarebytes and microsoft software on to a disc, so I ran avast virus cleaner on a usb and shown up: so many files with exe could not be scanned....

    Also safe mode doesnt really work now except in this diagnostic startup.

    Sorry if I havent followed exactly
  8. pomkon

    pomkon Newcomer, in training Topic Starter Posts: 27

    Fianlly my friend has made a boot disc with Dr.web in it. It is scanning....
  9. pomkon

    pomkon Newcomer, in training Topic Starter Posts: 27

    It found 4 infections and 1 suspicious thing, but nothing was done to remove, delete or clean it.....
    All problems persisted after reboot....
  10. pomkon

    pomkon Newcomer, in training Topic Starter Posts: 27

    Someone made me an AVIRA boot disc, I found many horse Trojan: Pakes.npx, PCK.Tdss.Z.939, PCK.Tdss.Z.949, PCK.Tdss.Z.959 and Alueron.19456U.3

    However the boot disc software crash when I select the removed infected files option. It cant repaired it, possibly they are a torjan itself, called something, gasfkyoqrszlcq.dll, and similar gasfky ....dll

    I search on the internet for ways of cleaning but mostly I see virus watch and detection.

    I am getting closer to solving it but...
  11. pomkon

    pomkon Newcomer, in training Topic Starter Posts: 27

    Using AVIRA boot disc, finally found many horse Trojan Pakes.npx, PCK.Tdss.Z.939, PCK.Tdss.Z.949, PCK.Tdss.Z.959 and ALureon.19456U.3

    It cannot reapir it, the infected files are gasfkyoqrszlcq.dll, cngaudit.dll, and other gasfky...dll
    I cannot select the remove infected file option because the software crashes when I do... stranely while other options are functionable. It also gave me an renamed option, is that useful?????

    Searched online and found virus watch and history. Not much of help....
     
  12. pimpmypc

    pimpmypc Newcomer, in training Posts: 152

    sorry i havent been on. Try Microsoft Security Essentials it's free and should fix the problem. Also you might have to boot into safe mode to run your malware bytes and the microsoft security essentials. Make sure you uninstall avg first. Let me know how this works out.
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