I done all 8 steps of your suggested virus removal and still the virus/worms keep on Last week a virus hit my dell lapton hard: In a matter of a minute it changed my desktop, threw a flurry of pop-ups and then crashed my computer and wiped out all my data. I had to re-install windows and reload most of my programs. I have had Verizon Internet Security Suite always running, but this got by it. Since the crash I have been scanning every day, most of the day with the Verizon as well as with Malwarebytes, Windows Defender, Spybot Search and Destroy and IoBit Security 360. One or two programs will scan clean, and the next program will catch a virus/worm, I remove the worm, scan again. It's clean, only to have another program scan and find a different virus. In the last week I have removed 17 virus/worms: MalwarePacker.Gen Backdoor.Agent Trojan.VB.Downloader TrojanInject Worm Kolab Trojan 32FackMS.BDO TrojanHiloti.Gen!D Trojan FYNBEN MalwarePacker RBOT ZLOB.Trojan Trojan.dropper In my IoBit 360 Scan report it tells me that I have 2 security holes which I have been unable to repair. 1. Security Update for Flash Player (KB923789) 2. Cumulation Security Update for Internet Explorer 6 from WindowsXP (KB972260) It asks to download and install these files, and I do, but they don't seems to resolve and both security holes remain This is my first time in water this deep and I really need help getting out. Thanks in advance for any and all help. I done all 8 steps of your suggested virus removal and still the virus/worms keep on coming.