I had a Visiontek Ti 4600 go bad on me. I called tek support up and they were real cool about it. They said just send it in and as soon as it was received they would send me a replacement. It has been 4 weeks and I still don't have a replacement. I called a week ago and they said that the following Tuesday they would be getting a new shipment in and that I would be receiving my card. They also told me to call this week to follow up on it which I did. Today when I called I was told that the card was on back order and they did not know when I would receive it but estimated at least another week. I'm not complaining but when you spend $399 on a video card and it goes bad you would think that it would be replaced a tad bit faster. Has anyone else had any experiences like this with Visiontek or any other graphics card companies for that matter?