Solved Vista Antimalware 2010 deleted, but Google links redirected?

[karter50]

What's up forum.

Recently I encountered a virus / malware program called ave.exe, amongst other execution files. It's name was Vista Malware 2010, and after some research it turned out it used roughly another fifteen (15) other names!

For those who don't know, Vista Malware 2010 is a fake 'virus protection system' that does a fake scan of your computer and randomly comes up with a few names. These names include extremely trusted programs such as Internet Explorer, Mozilla Firefox and even some System32 Microsoft files! It then prompts you to buy the non-existant software to remove all the infections from a non-trusted non-microsoft site. Once bought, it steals your card details, and leaves your machine with them.

However, I recently conquered this annoying blighter of a virus from a referral to a microsoft site (microsoft.com); but now, sometimes (about 50 - 75% of the time) it redirects me to unknown sites such as Scour and other less common search engines (yes, those ones that come up with Viagra and so on). I can simply double click back, but its really getting annoying.

I've read the guides to the forum and have got the required files, other than the antivirus report that is requested as I've downloaded it before and always had problems with it. It actually caused me to have to reformat my PC.

Note - I would do it myself but I don't understand the coding in these three (3) documents!

Cheers,

Tom.

Oh and by the way? I just tried to start Task Manager using Ctrl + Alt + Delete? And it hasn't started. Has it been affected by the virus?

--------------EDIT---------------

Task Manager now works OK. One night bug or something.

 

[Broni]

Malwarebytes log is missing.

 

[karter50]

Broni,

You'll not have noticed I said MalwareBytes played havoc on my PC when I had XP, but I now have Vista and am running it now.

Tom.

 

[Broni]

OK..................

 

[karter50]

OK MalwareBytes log is done. Took all night though!

Tom

 

[Broni]

I'd like to see the log

 

[karter50]

I've posted the log as an edit to my very first post.

Cheers,

Tom.

 

[Broni]

Oh, don't do edit in the future, because I'm not getting email notifications about edits.

Your MBAM log says "No action taken" after each line, so you either posted a log from before fixes, or you didn't apply fixes.
Please, correct the issue.

 

[karter50]

I've sorted that out as well.

Cheers,

Tom.

 

[Broni]

I'd like to see fresh MBAM log.

Then...

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

1. Please, never rename Combofix unless instructed.
2. Close any open browsers.
3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
   • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
   NOTE1. If Combofix asks you to install Recovery Console, please allow it.
   NOTE 2. If Combofix asks you to update the program, always do so.
   • Close any open browsers.
   • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
   • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
   • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
4. Double click on combofix.exe & follow the prompts.
5. When finished, it will produce a report for you.
6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!


Download HijackThis:
http://free.antivirus.com/hijackthis/
by clicking on Installer under Version 2.0.4
Install, and run it.
Post HijackTHis log.
Do NOT attempt to fix anything!

NOTE. If you're using Vista, or 7, right click on HijackThis, and click Run as Administrator

 

[karter50]

I've done both the HiJackThis and the ComboFix scans.

I couldn't do it last night, as it was 11:00pm by the time I refreshed and saw your reply - sorry!

Attached are the two logs, plus one fresh Malware Bytes log.

Cheers,

Tom.

 

[Broni]

1. Please open Notepad

• Click Start , then Run
• Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

TDL::
C:\Windows\system32\drivers\atapi.sys

3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:

• Combofix.txt
• A new HijackThis log.

 

[karter50]

I've dragged the CFScript into ComboFix and it asks me if I want to run the program. I click 'run', then it starts (I know this because my PC laggs when I move the mouse). Then, when it finishes (my PC stops lagging), nothing happens. I don't get any box and the log doesn't pop up. Do I need to check the already saved log for differences?

Cheers,

Tom

 

[Broni]

Delete your Combofix file, download fresh one and try again.

 

[karter50]

I deleted both the log and the application, redownloaded another one, ran it, nothing. It did shut down my computer however.

Cheers,

Tom.

 

[Broni]

Download TDSSKiller and save it to your Desktop.
Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.

"%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
When it is done, a log file should be created on your C: drive called TDSSKiller.txt please copy and paste the contents of that file here.

 

[karter50]

Attached are the two logs. I don't think there should be two, but one is bigger than the other by 1.1kb, and also I think one is when TDSKiller sorted atapi.sys.

Also, what is atapi.sys please? I thought it was to do with my ATI Radeon graphics card?

Cheers,

Tom

 

[Broni]

I thought it was to do with my ATI Radeon graphics card?

No, atapi.sys is one of Winows files.

Delete your GMER file and....

Download GMER: http://www.gmer.net/files.php, by clicking on Download EXE button.
Alternative downloads:
- http://majorgeeks.com/GMER_d5198.html
- http://www.softpedia.com/get/Interne...ers/GMER.shtml
Double click on downloaded .exe file, select Rootkit tab and click the Scan button.
Do NOT use the computer while GMER is running!
When scan is completed, click Save button, and save the results as gmer.log
Warning ! Please, do not select the "Show all" checkbox during the scan.
Post the log.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

 

[karter50]

Hi Broni et al.

Attached is the requested GMER log. I must mention that there is a significantly reduced number of items in the log than last time (if my memory does not decieve me), and also it took less time. Just 15 minutes!

Thanks for your support Broni. It is greatly appreciated.

Cheers,

Tom.

 

[Broni]

It looks good

Delete your Combofix file, download fresh one and see, if it'll run.
Do NOT run the script from my reply #12, just straight Combofix run.

 

[karter50]

Attached are the two logs. One is the atapi.sys log that worked eventually, the second is the standard log (which, unzipped, is 773kb, which is too big for the .txt format size allowance.)

Cheers,

Tom.

 

[Broni]

How is your computer doing at the moment?

Uninstall Combofix:
Go Start > Run [Vista users, go Start>"Start search"]
Type in:
Combofix /Uninstall
Note the space between the "Combofix" and the "/Uninstall"
Click OK (Vista users - press Enter).
Restart computer.

=====================================================================

1. Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.


2. Go to Kaspersky website and perform an online antivirus scan.

1. Disable your active antivirus program.
2. Read through the requirements and privacy statement and click on Accept button.
3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
4. When the downloads have finished, click on Settings.
5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

• Spyware, Adware, Dialers, and other potentially dangerous programs
  [*] Archives
  [*] Mail databases

6. Click on My Computer under Scan.
7. Once the scan is complete, it will display the results. Click on View Scan Report.
8. You will see a list of infected items there. Click on Save Report As....
9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.


Download HijackThis:
http://free.antivirus.com/hijackthis/
by clicking on Installer under Version 2.0.4
Install, and run it.
Post HijackTHis log.
Do NOT attempt to fix anything!

NOTE. If you're using Vista, or 7, right click on HijackThis, and click Run as Administrator

 

[karter50]

Kasperspy came up with nothing.
TFC is done. A few objects came up.
HijackThis is attached.

On speed, my PC is a little slow on internet and RAM, but I've searched 10 things today on Google and it hasn't redirected me. Good news I think?

Cheers,

Tom.

 

[Broni]

How much RAM do you have?

Re-run HJT and checkmark this entry:
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
Click "Fix checked: button.

When done....


Your computer is clean

1. Turn off System Restore:

- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista and 7:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK

2. Restart computer.

3. Turn System Restore on.

4. Make sure, Windows Updates are current.

5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run defrag at your convenience.

8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

9. Please, let me know, how is your computer doing.

 

[karter50]

I won't turn off System Restore - sorry.

Last time I did that I had to reformat my computer, and I didnt have a backup restore.