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Vista Blue Screen - HELP!!

By walman01
Dec 23, 2007
  1. For about the last week, my brand new Dell 1721 laptop with Windows Vista Home Premium has been crashing to a blue screen about every 30 minutes to an hour. Below is one of the crash dump errors:

    Additional information about the problem:
    BCCode: 7a
    BCP1: C07FD4C0
    BCP2: C00000A3
    BCP3: 5010A8C0
    BCP4: FFA98C74
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini122207-08.dmp
    C:\Users\Stephen C. Chesney\AppData\Local\Temp\WER-99965-0.sysdata.xml
    C:\Users\Stephen C. Chesney\AppData\Local\Temp\WERD4DB.tmp.version.txt

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    This computer is unusable. Please point me in a direction to solve this issue.

    Thanks in advance!!

    steve
     
  2. OblivionMage

    OblivionMage TS Rookie

    I do not know much about problems such as these, but I would guess that uploading some of the minidumps would help people analyse the problem. (They are found at C:\Windows\Minidump\ if you didn't know)
     
  3. walman01

    walman01 TS Rookie Topic Starter

    MiniDump Files

    Attached is the last minidump file. I had to zip it because of uploading restrictions.

    Thanks!

    steve
     
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