For about the last week, my brand new Dell 1721 laptop with Windows Vista Home Premium has been crashing to a blue screen about every 30 minutes to an hour. Below is one of the crash dump errors:
Additional information about the problem:
BCCode: 7a
BCP1: C07FD4C0
BCP2: C00000A3
BCP3: 5010A8C0
BCP4: FFA98C74
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini122207-08.dmp
C:\Users\Stephen C. Chesney\AppData\Local\Temp\WER-99965-0.sysdata.xml
C:\Users\Stephen C. Chesney\AppData\Local\Temp\WERD4DB.tmp.version.txt
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This computer is unusable. Please point me in a direction to solve this issue.
Thanks in advance!!
steve
Additional information about the problem:
BCCode: 7a
BCP1: C07FD4C0
BCP2: C00000A3
BCP3: 5010A8C0
BCP4: FFA98C74
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini122207-08.dmp
C:\Users\Stephen C. Chesney\AppData\Local\Temp\WER-99965-0.sysdata.xml
C:\Users\Stephen C. Chesney\AppData\Local\Temp\WERD4DB.tmp.version.txt
Read our privacy statement:
This computer is unusable. Please point me in a direction to solve this issue.
Thanks in advance!!
steve