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Vista Blue Screen @ Sleep Mode

By WAXINGS
Oct 5, 2007
  1. Hello All!

    I just purchased a HP Pavilion dv6000 Laptop. When I close the lid of the LapTop Vista goes into sleep mode. This is great to save power but about once a day I am getting a system (BlueScreen) Crash that restarts my computer. It always occurs while the lid is closed in Sleep Mode. I checked the .DMP file and everything it is the same. Can anyone PLEASE help me?

    Sorry for the text reformatting!
    (see attached .txt file for the entire dump error)

    Thanks in advance!




    Loading Dump File [C:\Users\Chris\Desktop\Mini100407-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: *** Invalid ***
    ****************************************************************************
    * Symbol loading may be unreliable without a symbol search path. *
    * Use .symfix to have the debugger choose a symbol path. *
    * After setting your symbol path, use .reload to refresh symbol locations. *
    ****************************************************************************
    Executable search path is:
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    *********************************************************************
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Windows Vista Kernel Version 6000 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Kernel base = 0x81c00000 PsLoadedModuleList = 0x81d11db0
    Debug session time: Thu Oct 4 17:55:01.502 2007 (GMT-5)
    System Uptime: 0 days 11:37:37.980
     
  2. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,088

    Post one of the actual dump files.
     
  3. WAXINGS

    WAXINGS TS Rookie Topic Starter

    I will post the .Dmp file when I get back home.

    Thanks!!

    Please let me know what you think.

    Lets try this again...
     

    Attached Files:

  4. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,088

    If the crashes are all the same then the problem is with NETw4v32.sys. This is an Intel wireless adapter driver. See if there's an update available.

    BugCheck 9F, {3, 857d4b98, 870ea030, 866f2588}
    Probably caused by : NETw4v32.sys
    8b9d9000 8bc00000 NETw4v32 NETw4v32.sys Sun Feb 25 22:13:57 2007 (45E199A5)
     
  5. WAXINGS

    WAXINGS TS Rookie Topic Starter

    I just updated my driver. I will keep you posted..

    Thanks!
     
  6. WAXINGS

    WAXINGS TS Rookie Topic Starter

    I just got another one. I updated my driver and it seemed good for about 6 days the BLAMO!

    Please review my attached DMP File..

    Thanks
     
  7. WAXINGS

    WAXINGS TS Rookie Topic Starter

    Can someone please take a look at this for me?

    HELP!!!

    Thanks

    Where are you seeing this error in my Dmp File? I opened it and I don't see anything about NETw4v32.sys?

    I think it has something to do with ntkrnlpa.exe?
     
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your last minidump crashes at NETw4v32.sys, just as your other one did. It has a bugcheck code of 9F, see HERE for more info.

    Regards Howard :)
     
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