Vista BSOD 7F

By Tailmonkey
Jan 8, 2008
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  1. Problem Event Name: BlueScreen
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033

    BCCode: 7f
    BCP1: 0000000D
    BCP2: 00000000
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1

    The PC usually crashes while it sits idle or when I'm web browsing. The other use of the PC is for World of Warcraft, and it rarely crashes while I'm playing.

    Any help would be greatly appreciated. Thank you.
  2. Tailmonkey

    Tailmonkey Newcomer, in training Topic Starter

    Forgot to upload my minidump.

    Attached Files:

  3. Route44

    Route44 TechSpot Ambassador Posts: 12,113   +23

    7F errors are often cause, but not always, corrupted memory. I suggest running MemTest to see if you have faulty RAM.
  4. Tailmonkey

    Tailmonkey Newcomer, in training Topic Starter

    I wish that were the case, but the memory has been tested repeatedly. That was my first check. I've also replaced the power supply and my sound card to start with and updated all my drivers that I can think of.
  5. cpc2004

    cpc2004 Newcomer, in training Posts: 2,044

    Your PC is crashed with intel interrupt code d and it is general protection fault. 90% of the problem is related to hardware problem and 10% is related to device driver error. One minidump is insufficient to find out the culprit. Zip 5 to 6 minidump and attach the zip file here.

    BTW hardware error does not mean faulty ram and it means ram. CPU, m/b, PSU or video card. Usually half of hardware error is related ram. You must aware that some faulty ram can pass memtest.
  6. Tailmonkey

    Tailmonkey Newcomer, in training Topic Starter

    Thanks for the replies guys, I really appreciate the help. Here are some more mini-dumps.

    Attached Files:

  7. Tailmonkey

    Tailmonkey Newcomer, in training Topic Starter

    One more for good measure. :)

    Attached Files:

  8. cpc2004

    cpc2004 Newcomer, in training Posts: 2,044

    It is weried that all of the minidumps are crashed with the same symptom. Maybe this is firmware problem of the bios. You had better upgrade the BIOS of the motherboard.
  9. Tailmonkey

    Tailmonkey Newcomer, in training Topic Starter

    Just out of curiosity, what are the minidumps saying? (I'm not sure how to read them)
  10. cpc2004

    cpc2004 Newcomer, in training Posts: 2,044

    FYI

    Mini010808-02.dmp BugCheck 7F, {d, 0, 0, 0}
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemFatalException+f )

    Mini010808-04.dmp BugCheck 7F, {d, 0, 0, 0}
    Probably caused by : portcls.sys ( portcls!KspShellTransferKsIrp+4c )

    Mini010808-05.dmp BugCheck 7F, {d, 0, 0, 0}
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemFatalException+f )

    Mini010808-06.dmp BugCheck 7F, {d, 0, 0, 0}
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemFatalException+f )

    Mini010808-07.dmp BugCheck 7F, {d, 0, 0, 0}
    Probably caused by : atapi.sys ( atapi!AtapiProcessInterrupt+1d6 )

    Mini010808-08.dmp BugCheck 7F, {d, 0, 0, 0}
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemFatalException+f )

    Mini010808-09.dmp BugCheck 7F, {d, 0, 0, 0}
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemFatalException+f )

    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault). The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
    use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
    use .trap on that value
    Else
    .trap on the appropriate frame will show where the trap was taken
    (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 0000000d, EXCEPTION_GP_FAULT
    Arg2: 00000000
    Arg3: 00000000
    Arg4: 00000000

    Debugging Details:
    ------------------
    BUGCHECK_STR: 0x7f_d
    CUSTOMER_CRASH_COUNT: 9
    DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT
    PROCESS_NAME: Idle
    CURRENT_IRQL: 6
    LAST_CONTROL_TRANSFER: from 81c3604c to 81c49b47

    STACK_TEXT:
    81ce9b30 81c3604c badb0d00 00000000 81ce9c4c nt!KiSystemFatalException+0xf
    81ce9bac 81c6be77 84c8f580 81ce9c68 00000008 nt!memcpy+0x5c
    81ce9bf8 81c72ff8 81ce9c24 00000000 00000002 nt!EtwpLogKernelEvent+0x1fe
    81ce9c44 81c74d40 00000f43 20004000 00000008 nt!EtwTraceTimedEvent+0xa5
    81ce9c70 81c3726e 8913d005 00007101 8872dca0 nt!PerfInfoLogInterrupt+0x43
    81ce9c70 8918f41e 8913d005 00007101 8872dca0 nt!KiInterruptDispatch+0x11e
    81ce9d14 891901af 81cee610 869e4f94 81c9f353 intelppm!C1Halt+0x4
    81ce9d20 81c9f353 8566d480 81cefac0 81cec700 intelppm!C1Idle+0x25
    81ce9d50 81c37a02 00000000 0000000e 00000000 nt!PopIdleDefaultHandler+0x239
    81ce9d54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0xa
  11. cycla

    cycla Newcomer, in training

    I was just wondering, are there any simple programs that I can use to test my m/b and/or video card memory and tell if they're working properly?
     
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