Alright, first I'd like to say that I'm sixteen and haven't had to deal with the aspects of seriously trouble-shooting a computer until very recently, so I'm not entirely familiar with everything. It would be greatly appreciated if instructions could be given in a a more clueless-person friendly manner (I'm not clueless, but simplicity in terminology and extra details in instructions would definitely help). Alright, I'm running Windows Vista Home and Windows XP Home SP2 on separate hard drive partitions. I've attached the only three minidumps from XP, but Vista keeps denying me permission to upload any of the twenty or so minidumps from it. The XP minidumps are older than the Vista minidumps, because I haven't used XP in a few days. If someone could tell me how to force Vista to grant me access to those minidumps, I'll attach the five most recent from it, too. The Vista minidumps are much more recent (as recent as ten minutes ago) and probably would be more useful in troubleshooting... I ran windows debugger on the most recent from Vista and saw that "ntkrpamp.exe" is the suspected culprit, but I don't have the faintest idea of what I should do next with that. If there's any more information I need to post or anything that needs to be clarified, just tell me what you need to know. Thanks in advance to anyone who takes the time to assist me with this!