I have a customer who is having problems connecting to the internet through an ONT/RG. Our company does not require a username or password for customers to access the internet, however many vista users are reporting they are being prompted for one. When taking customers through the network setup wizard, the only broadband option available is PPPOE, which assumes a username and password is required. Is there a way to get Vista to access LAN or WAN internet without PPPOE? I do not have a Vista computer available in front of me to play with.