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Webcam screen all black

Discussion in 'Device Drivers' started by cdelory, Feb 12, 2012.

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  1. cdelory Newcomer, in training

    I have installed a plug and play webcam on my xp pro computer and device manager says it is working but I only get a black screen.
    I followed the post on this topic and renewed the usb root hubs but it didn't help and the webcam works on a laptop so I assume the problem is with the xp driver.
    Following the post re Identifying your webcam etc. I find the ids are:
    USB\Vid_1e4e&Pid_0102&Rev_0101&MI_00
    USB\Vid_1e4e&Pid_0102&MI_00
    USB\Vid_1e4e&Pid_0102
    And while I can find the second one on Google I can't download it from any of the sites.
    I end up with a driver search that says the existing driver is current.
    Where do I go from here?
  2. Tmagic650 TS Ambassador Posts: 18,737   +62

    "I have installed a plug and play webcam"...

    What is the make and model of this webcam? Is it USB?
  3. cdelory Newcomer, in training

    Yes it is a USB webcam and it loaded first as a USB composite device and then as a USB Video device.
    I can see the webcam through control panel/scanners & cameras but the screen is all black.
  4. Tmagic650 TS Ambassador Posts: 18,737   +62

    Once again, What is the make and model of this webcam? We need this info to find the proper software if any...
  5. cdelory Newcomer, in training

    I don't know as there is no indication on the either the unit nor on the package.
    Is there any way can I find out?
  6. Tmagic650 TS Ambassador Posts: 18,737   +62

    No name at all on the package? Where did you buy the camera?
     
  7. cdelory Newcomer, in training

    XS cargo.
    And I exchanged it when the first one didn't work but this one does the same thing.
    However it works fine on my laptop.
    I notice that device manager shows the usb composite device manufacturer as OWC but it shows the USB video device as Microsoft even though they are the same unit.
  8. Tmagic650 TS Ambassador Posts: 18,737   +62

    "However it works fine on my laptop"...

    This tells me that you have a program on the desktop that is causing the webcam not to function. Do you have any Windows Live programs installed? What program are you trying to use this webcam with? Are you in Canada?
  9. cdelory Newcomer, in training

    No I do not have windows live and want to use the webcam with skype but it can't find it.
    And Yes I am in Surrey BC, Canada.
  10. Tmagic650 TS Ambassador Posts: 18,737   +62

  11. cdelory Newcomer, in training

    Well I ran it and you had me worried for a while as the computer refused to shut down.
    However after a half hour I cut the power and eventually it booted OK but with no change to the webcam.
    As for any previous webcam I can't really say as I bought the computer used some years ago but this is the only one I have installed.
  12. Tmagic650 TS Ambassador Posts: 18,737   +62

    What version of Windows is installed? You do have some issues with this computer that will need more attention
  13. cdelory Newcomer, in training

    XP pro Ver 5.1 sp3
    And it sometimes takes forever to boot up but when I first got it some years back it was good and fast.
  14. Tmagic650 TS Ambassador Posts: 18,737   +62

    Can you re-install Windows fresh? Do you have a Windows install disk or a restore function on the desktop?
  15. cdelory Newcomer, in training

    I don't have the windows disc but I have found windows restore.
    However it only seems to have restored the status for the last week but will try restoring to the earliest one tomorrow when I will have some free time.
  16. cdelory Newcomer, in training

    Well I ran restore to the earliest date and it screwed up my anti-virus so had to finally remove that and re-install it.
    But still no improvement in the webcam output. Screen still black and Skype can't find it.
  17. Tmagic650 TS Ambassador Posts: 18,737   +62

    I was talking about a "factory restore" not a Windows restore point. You need to have Windows installed fresh
  18. cdelory Newcomer, in training

    OK! Thanks for your efforts.
  19. cdelory Newcomer, in training

    FYI.
    After all that playing around my webcam now works on Skype but I still can't see a picture through Control panel/scanners & cameras.
  20. Tmagic650 TS Ambassador Posts: 18,737   +62

    " I still can't see a picture through Control panel/scanners & cameras"...
    Windows is not designed to do that from Scanners and Cameras, but programs like Windows Live Messenger should work